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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,376 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,376 reviews

May 31, 2023

The service drive personnel here are a top notch group. They are very curtious and respectful. They do their jobs with the up most respect in taking care of their customers. More

by T1time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Tobin, Roy Bart
Jun 02, 2023 -

Royal Buick GMC of Tucson responded

Thank you for this amazing review! We really appreciate your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 27, 2023

While dealing with 2 medical crisis with family members the transmission of our 10 year old GMC Acadia went out. Length of time in the shop unknown, creating a hardship of reaching the family members in m More

by tddong50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra Rigaud
May 30, 2023 -

Royal Buick GMC of Tucson responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 19, 2023

Wonderful service from Brian, worked with me on financing and got me a great car that works with my budget c: More

by Alenajoli123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Royal Buick GMC of Tucson responded

Alena, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 12, 2023

This is our third consecutive vehicle purchase with Royal of Tucson. Your sales people in our experiences have been great, we have been using the same Service Advisor with success and will continue. Your More

by jslubliner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 08, 2023

This is my 7th vehicle that I have purchased from the Royal company and this one was again an outstanding experience. Amanda was fantastic. Thank you Royal More

by Berniecohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Royal Buick GMC of Tucson responded

We really appreciate your feedback, Bernie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 06, 2023

This was a good experience! !! ALL we worked with were attentive and knowledgeable. When I found just the right car for me, every one worked together to make things happen. Etha More

by jlwilsonhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 05, 2023

Roger was very knowledgeable with all details associated with our Buick. Joe was very professional, courteous and assisted with coordination with the service department. More

by D.O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 03, 2023

Ethan was an absolute joy to work with. Very professional, knowledgeable, handled the entire process and made our buying experience fun! We highly recommend him. Thank you Ethan, Bev & Z More

by riesenwittway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

riesenwittway responded

Ethan was an absolute joy to work with! Very professional, knowledgeable, handled the entire process and made our buying experience fun! We highly recommend him. Thank you also Scott Chambers for your help and for hooking us up with Ethan. You are both incredible. Royal is privileged to have you. Bev & Zack W.

May 03, 2023

Highly recommend Royal Buick. Friendly, knowledgeable, fun staff, including manager Scott Chambers. Very nice environment! More

by riesenwittway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Scott was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 01, 2023

Beth-GM Service Drive is very outgoing and friendly. Makes you feel welcome right away! I always enjoy doing business with Royal Buick because of their employees! More

by Billybreen3407
Recommend Dealer
Yes
Employees Worked With
Beth, GM Service Drive
May 19, 2023 -

Royal Buick GMC of Tucson responded

Thank you for writing this amazing review for our team, Billy! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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