Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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No salesman to greet us when arriving. We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt v We liked Daniel as a salesperson, but he was trying to handle too many deals at one time. For a cash deal it took over 6 hour to complete. We felt very pressured to purchase added warrantees for tires,, mechanical failures, and paint finishes. The detailing of the car interior was greasy and I needed to clean off the product when we got home. Overall we liked the car and felt pricing was inline with the quality. More
Nick Traynor you’re exceptional! Thank you for going the extra mile in making sure I left the dealership with a smile! Thank you for going the extra mile in making sure I left the dealership with a smile! More
Just bought a 2023 Honda Accord HYBRID from Royal. Traded in our 2015 Buick Regal that we had purchased from Royal in 2016. All of our maintenance has been done with them. I am 83 and started driving Traded in our 2015 Buick Regal that we had purchased from Royal in 2016. All of our maintenance has been done with them. I am 83 and started driving at age 13. Royal is, by far, the best dealership that we have ever had. Good work, fair prices and VERY helpful and friendly staff. An employee, and friend, Susan, introduced us to our sales person, Roger Selby. Roger took us under his wing and patiently but very skillfully took us through the anxiety-producing process of decision making. We are TICKLED with our new car! More
From start to finish Nick was hands down the best salesman I have worked with. The full experience was amazing. Drove from NM and it was well worth it. Great job!! salesman I have worked with. The full experience was amazing. Drove from NM and it was well worth it. Great job!! More
We have been customers of Royal for years and so far no disappointments. Spencer was great, went above and beyond to help us. disappointments. Spencer was great, went above and beyond to help us. More
Jake and the whole experience was great! We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issu We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issues with the car, which I was able to text Jake about and he got me set up with the service department right away. Tim and the service department were great as well! Very communicative and understating. This is definitely the best car dealer experience I’ve ever had. The whole Royal group gets an A++ in our book! Thank you all! More
Amanda is wonderful to work with. She kept me updated on the status of my order throughout the process. She is very knowledgeable and made the car buying process easy! I would recomm She kept me updated on the status of my order throughout the process. She is very knowledgeable and made the car buying process easy! I would recommend her to anyone looking to buy a car! More
Amanda is amazing! She was extremely kind, super helpful, and has such a bright spirit. She was extremely kind, super helpful, and has such a bright spirit. More
Service to autos is beginning to take to long. This last time I had car towed in and it took one full week to get my auto returned Tim kept in informed and did it nicely. I used to be able to sh This last time I had car towed in and it took one full week to get my auto returned Tim kept in informed and did it nicely. I used to be able to show up and get oil changed--not anymore.. More
Amanda has great customer service. She was very professional, patient and knowledgeable. She explained all the features of my new car to make my transition smooth. Thank you, Amanda She was very professional, patient and knowledgeable. She explained all the features of my new car to make my transition smooth. Thank you, Amanda More