Royal Buick GMC of Tucson | Page 2

This dealership is the worst place to have you vehicle work on If your trying to use guarantee for life policy . After we were told We could have are vehicle service at other repair shop as long as W work on If your trying to use guarantee for life policy . After we were told We could have are vehicle service at other repair shop as long as We save receipts of work our warranty would still be ok. What they don’t tell you is you have to get permission first for guarantee for Life. We only did one oil change, that the dealership did not do, and that voided Are guarantee for life. More

Quality of service is very poor. Actually, the attitude is I don't give a crap. Bought 5 vehicles from you guys. NOT ANY MORE. Paulin, Mackey, and now Royal. We are done. Actually, the attitude is I don't give a crap. Bought 5 vehicles from you guys. NOT ANY MORE. Paulin, Mackey, and now Royal. We are done. More

Royal is the best place to buy a vehicle! Chance was a pleasure to work with. They make everything simple & fast. We are very pleased with the Royal dealership! We highly recommend them to yo Chance was a pleasure to work with. They make everything simple & fast. We are very pleased with the Royal dealership! We highly recommend them to you. More

Amanda is the best! She is so knowledgeable about the vehicles and process of purchasing. She has great advice and would respond to my questions and emails within minu She is so knowledgeable about the vehicles and process of purchasing. She has great advice and would respond to my questions and emails within minutes. She is not pushy and just wants you to be a happy customer. If I could give her more stars I would! More

The service dept at Royal is extremely busy, I got a timely response from a service adviser Tim McDonald and shared my concerns with my truck. They have set up a appointment to look at more of the roo timely response from a service adviser Tim McDonald and shared my concerns with my truck. They have set up a appointment to look at more of the root cause of the problem and are providing me with a loaner. More

Amanda did an amazing job with the purchase of our new Cadillac. Royal is a wonderful dealership…Amanda, Van and everyone couldn’t have been more friendly and accommodating. Class act dealership. We look Cadillac. Royal is a wonderful dealership…Amanda, Van and everyone couldn’t have been more friendly and accommodating. Class act dealership. We look forward to doing future business there and referring friends as well. Thank you for a wonderful experience! More

Jose and Marty were exceptionally great to work with. I highly recommend working with them. Couldn't have been a better experience. Thanx Guys for the great customer service. I highly recommend working with them. Couldn't have been a better experience. Thanx Guys for the great customer service. More

Nick made the buying process as painless as possible. Fast & efficient getting me through everything. I love the no stop at the dreaded finance office. I like everything being done at the salesperson Fast & efficient getting me through everything. I love the no stop at the dreaded finance office. I like everything being done at the salesperson desk. I would buy from Nick & Royal agin. More

Nick was great to work with on our vehicle purchase. He was very transparent and answered all of our questions and text messages immediately. I highly recommend this dealership and Nick. He was very transparent and answered all of our questions and text messages immediately. I highly recommend this dealership and Nick. More

It was a pleasant experience working with Jose and Royal Automotive. Everyone was knowledgeable and professional. Automotive. Everyone was knowledgeable and professional. More