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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,358 reviews

November 17, 2023

I bought a used truck from Bryan on my Birthday. Good, quick, efficient, easy to deal with & professional. I later need the front aligned & a promised owner's manual. Also, Susan & Terry, custome More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bitzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan & Terry , Alexandra Rigaud
Nov 20, 2023 -

Royal Buick GMC of Tucson responded

Bob, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 15, 2023

Roy went above and beyond to get me exactly what I wanted and I couldn’t be happier. I highly recommend him and would love to do business in the future. I had a great experience purchasing at Royal Buick GMC More

by Vanessa S
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ruggiero
Nov 16, 2023 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Vanessa! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 11, 2023

Germaine was amazing! I called with questions about my wife's car and he answered all of my questions and suggested I come in for my own test drive! More

by planiamb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine Kendrick
Nov 13, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with the team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 08, 2023

Amanda Hays is a star, and the best asset your Used Car Sales Department has. I will recommend Royal Cadillac consistently to my friends and colleagues in need of quality used vehicles as long as Amanda is More

by azchef85622
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Lamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Royal Buick GMC of Tucson responded

I loved reading this review! Happy customers are our aim, and it appears Amanda really hit the bullseye. I’ll make sure to share your experience with her, and if you have any further questions or worries, I'm always available to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 08, 2023

Andy was great! He answered all my questions and didn’t pressure me into my purchase. He continued to follow up after my purchase to make sure we were still satisfie More

by bvyborny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Ruggiero
Nov 08, 2023 -

Royal Buick GMC of Tucson responded

Thank you for your business and this review. I am happy to hear Andy was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 08, 2023

Fantastic service! Will always recommend Royal of Tucson! Great experience with their crew! Thank you Royal family 😁 More

by buffNkids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 02, 2023

Amanda was vary helpful made the sale quick and painless, she also did what she could to find me the best deal and I'm grateful for her help More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to share with us, Anthony! The goal of the Royal Buick GMC Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that Amanda found you what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 01, 2023

Andy has alot of patience when explaining everything from vehicle features to knocking down the numbers. Explained very well. Very professional as well. Highly recommended! More

by cfesquer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Andy was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 31, 2023

Amazing car buying experience with Matt! He provided incredible customer service and we loved working with him. He made us extremely comfortable with the whole buying process and felt very t More

by Jkib2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Kuntz
Nov 02, 2023 -

Royal Buick GMC of Tucson responded

Thanks for your outstanding review! I'm very happy to hear that Matt was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 28, 2023

Wow! What a great team. We’ve purchased several cars from dealerships over 35 years and Royal was easily the most patient, professional and honest we’ve e More

by Bradfribbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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