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Royal Buick GMC of Tucson
Tucson, AZ
1,393 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer!
Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC!
Why Choose Us?
Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks.
Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield.
Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service.
Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo.
Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility.
Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services.
Inventory & Deals
Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance.
Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it.
Financing & Lease Deals: We make dollars and sense. Check back monthly for something new.
Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll.
Extra Perks
72-Hour Buy Back Guarantee: Not the right fit? Bring it back.
We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying.
GM Tire Price Match: Why shop around when you can settle with the best?
In The Community
As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes!
Let's Connect!
Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations.
Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,393 reviews
September 18, 2013
Visited Royal Cadillac Buick GMC service department for oil change, tire rotation and balance service on 17 Sep 2013. Service writers Chris Beittenmiller and Chad Drury could not figure what was on their oil change, tire rotation and balance service on 17 Sep 2013. Service writers Chris Beittenmiller and Chad Drury could not figure what was on their own website and kept trying to overcharge us. They clearly did not know what was on their own web site and we had a very hard time getting them to even look it up! Even then they couldn't get it right. Second time we have had problems with their service depatment. Previous problem involved a 200% overcharge. Result is we left the dealership and we took my wife's Buick elsewhere for service. Avoid Royal service department. More
by JoeKane
Employees Worked With
Chris Beittenmiller and Chad Drury
August 22, 2013
On Monday August 19th my wife and I were returning home from an event at La Poloma. Just before turning right onto to Oracle Road we were rear-ended by another car. We had been waiting about 10 minutes f from an event at La Poloma. Just before turning right onto to Oracle Road we were rear-ended by another car. We had been waiting about 10 minutes for the police to arrive at the accident when a car pulled over and asked if anybody was injured. She explained that she had saw us earlier that day at Royal Cadillac dealership. Apparently she recognized my wife's dress. She was a very helpful to us during this stressful time. She called for a tow truck and got the personal information from two witnesses. She stayed with us for over an hour and then gave us a ride home. No small feat since we live in Saddlebrooke probably 20 miles from the accident. Jo was without question a "Royal" angel. She went above and beyond in delivering outstanding customer service and we are so grateful.. More
by raidedcain
Employees Worked With
Jo Dunavant
July 30, 2013
I had a great experience. Kyle took me from his dealership to another owned by the same company. I also had two toddlers with me who also had a fun time. I highly recommend his ad a sales associate dealership to another owned by the same company. I also had two toddlers with me who also had a fun time. I highly recommend his ad a sales associate! More
by Jtelep88
Employees Worked With
Kyle Hendersen
June 28, 2013
Excellent cistomer service. Curteous polite helpful & knowledgeable. Would bring my car back again & recommend this dealership to everyone I know. I AM TOTALLY SATISFIED thank you knowledgeable. Would bring my car back again & recommend this dealership to everyone I know. I AM TOTALLY SATISFIED thank you More
by Baddan
Employees Worked With
Belini was one of the most curteous & helpful representatives I have ever met.
May 12, 2013
Saber went above and beyond to give us superior assistance in buying our Buick. We would recommend him as a very superior employee and will continue to come to the dealership because of the relati assistance in buying our Buick. We would recommend him as a very superior employee and will continue to come to the dealership because of the relationship we established through him. He helped us in the way that we expect of a Cadillac/Buick Dealership and we cannot give him a high enough score. More
by rich1930
Employees Worked With
Saber Farmaoui
May 10, 2013
Berrey Inskeep and Patricia Ehrhart called and made an appointment with David Hoffman to go to the dealership and talk about a new La Crosse. We previously purchased our 2009 Lucerne from David. This ti appointment with David Hoffman to go to the dealership and talk about a new La Crosse. We previously purchased our 2009 Lucerne from David. This time we were able to buy a previously used 2013 Buick La Crosse with about 16,000 miles on it which was in oour price range. We are very satisfied with our purchase. This is Berrey's third Buick and Patricia's fourth. More
by gvpat
Employees Worked With
David Hoffman
May 04, 2013
First I have had my 2012 Cadillac CTS Performance vehicle for 9 months and I love the car (bought from Royal Cadillac). Have had zero issues with it to date. Well...that's not quite right, there is one cos for 9 months and I love the car (bought from Royal Cadillac). Have had zero issues with it to date. Well...that's not quite right, there is one cosmetic issue with the dash. I pointed it out to the service manager and he said he would address it but would need the car for a day - would need to pull the dash out to realign the front center speaker grill/trim piece. I am concerned about developing squeaks and he stated they can fix those should it arise. I decided not to have the repair done as the car has zero squeaks and I am not bothered too much by the misalignment. Second - I took the car in this time to have the oil changed, tire rotated plus fluid levels and tire pressure checked. I was told by my service advisor it would be 1 hour to 1 hour and 15 minutes. 45 minutes late the car was done with a total charge of $0 (Cadillac Premium Care). My total experience between buying the vehicle and my two visits for service has been outstanding. More
by GaryHagedon
Employees Worked With
Eddie Bryant
April 27, 2013
Excellent dealership to do business with! From our sales consultant Brad, to the finance manager, Jim, to the manager, Iman, it was a very pleasant, professional, courteous transaction. Thank you for stay consultant Brad, to the finance manager, Jim, to the manager, Iman, it was a very pleasant, professional, courteous transaction. Thank you for staying late to make the deal complete. We are so pleased with the vehicle. My husband and I definitely are glad we made the trip from Phoenix to Tucson to find this vehicle and work with you all. More
by ksaler
Employees Worked With
Brad Bergman, Jim Sisley, Iman Makki
April 16, 2013
Both my wife and I believe that this has been best experience we have had while purchasing a new vehicle. Normally my wife refuses to be involved with the purchase. The staff at Royal was excellent, f experience we have had while purchasing a new vehicle. Normally my wife refuses to be involved with the purchase. The staff at Royal was excellent, friendly, courteous, and informative. Service has been excellent and we would recommend this dealership any time. This is the third vehicle that we have purchased at this facility and probably the best overall experience. More
by RSmeltzer
Employees Worked With
David Hoffman & Chad Drury
April 08, 2013
Love the service department, that's why I purchased my new car from Royal Buick - to continue having my car taken care of by the VERY BEST!!! my new car from Royal Buick - to continue having my car taken care of by the VERY BEST!!! More
by sarner
Employees Worked With
Mike Van Eram and Dave Hoffman
