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Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,376 reviews
I was plesed to get an appointment the next day. Problem with clock. Estimated two hour wait. After one hour Mike told me the radio had to be replaced and that I would be given a loaner and that the car w with clock. Estimated two hour wait. After one hour Mike told me the radio had to be replaced and that I would be given a loaner and that the car would be ready the next day. Pleasant surprise, since when we bought the car Jim told us they didn't offer loaners. That was a disappointment since Lexus (our previous car) did. In the end it all worked out as a pleasant experience. More
Awesome experience. The people were friendly, knowledgeable, and willing to help us get the best deal. They went out of their way to get us the exact vehicle we wanted from over 100 miles away. knowledgeable, and willing to help us get the best deal. They went out of their way to get us the exact vehicle we wanted from over 100 miles away. Completion of paperwork was smooth, quick, and efficient. The tour of the maintenance facility and meeting of the Service Manager put our minds at ease for future services. Wonderful team to work with that bring great credit to the automotive sales industry. More
I am moving to Oro Valley and drove from Renton Washington where we had just sold our house to see the house we had just bought. During the drive the windshield developed a crack from the passenge Washington where we had just sold our house to see the house we had just bought. During the drive the windshield developed a crack from the passenger side to just beyond the middle of the windshield. Our car was leased from the Cadillac dealer in Bellevue Washington and since I needed to find a dealer in the Tucson area, Royal was the obvious Choice. I was lucky to get Chad Drury as my Service Advisor as he provided the kind of service that mdst people only dream about. He took over and got the OK to replace my windshield, ordered the windshield (which came in early) and replaced it in time for our trip back to Renton Washington so we could complete our move down to our new house in Arizona. More
Saber was excellent to work with. Very knowledgeable about the SRX. Took us on 2 test drives and answered our questions on the many features. John was helpful using his contacts to get the trade in valu about the SRX. Took us on 2 test drives and answered our questions on the many features. John was helpful using his contacts to get the trade in values for our 2 cars and getting us the price of our new vehicle. A very easy car buying experience. Everyone was friendly and helpful. More
MY WIFE AND I WERE VERY SATISFIED WITH JIM BECAUSE HE TOOK THE TIME TO CALL US TWICE ON THE PHONE AND ASSUREED US HE WOULD GIVE US A PRICE FOR A GMC TAT WE COUOD AFFORD. HE WAAS VERY FRIENDLY AND PROFESS TOOK THE TIME TO CALL US TWICE ON THE PHONE AND ASSUREED US HE WOULD GIVE US A PRICE FOR A GMC TAT WE COUOD AFFORD. HE WAAS VERY FRIENDLY AND PROFESSIOAL WITH US AND ANSWERED ALL OF OUR QUESTION. GREAT GUY More
Mike has provided superb support for me every time I have been to you for service. I have been a GM buyers for the last 40 years throughout CA, Ks and AR and I have never had as good service anywhere. My u been to you for service. I have been a GM buyers for the last 40 years throughout CA, Ks and AR and I have never had as good service anywhere. My uncle was a Buick dealer in BEthesda, MD and Never had that good service from him when I was in his area. You are to be congratulated on service department overall. More
Just wish you were closer to Green Valley. Other than the distance to your dealership, we have always had great service and appreciate the comfortable waiting room. The fact that you offer drinks and fo the distance to your dealership, we have always had great service and appreciate the comfortable waiting room. The fact that you offer drinks and food is appreciated also. More
I have driven Cadillacs for the past 12 - 15 years and have been pleased with each of the cars. This dealership is the most pleasant to deal with. Thanks. Wanda Montoya have been pleased with each of the cars. This dealership is the most pleasant to deal with. Thanks. Wanda Montoya More
My service adviser Chris is great--I have been working with him for over 10 yrs--Nice to have someone to feel confortable with regarding my auto service. Rose Lafond with him for over 10 yrs--Nice to have someone to feel confortable with regarding my auto service. Rose Lafond More
My experience was more than I expecated. The employees My experience was more than I expecated. The employees were friendlly and informative. All my questions were answered and my car was done just the w My experience was more than I expecated. The employees were friendlly and informative. All my questions were answered and my car was done just the way I wanted. I also have another lady friend who said she really felt like she was cared for at Royal and she felt like she was treated like family..Mary DuFrane Mashek More