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Royal Buick GMC of Tucson
Tucson, AZ
1,393 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer!
Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC!
Why Choose Us?
Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks.
Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield.
Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service.
Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo.
Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility.
Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services.
Inventory & Deals
Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance.
Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it.
Financing & Lease Deals: We make dollars and sense. Check back monthly for something new.
Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll.
Extra Perks
72-Hour Buy Back Guarantee: Not the right fit? Bring it back.
We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying.
GM Tire Price Match: Why shop around when you can settle with the best?
In The Community
As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes!
Let's Connect!
Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations.
Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,393 reviews
February 25, 2015
Keith Pratt @ Royal Automotive Group Second purchase from Royal and I have to say they are still AWESOME! I want to Thank my Sales Consultant, KEITH PRATT, for making my experience FANTA Second purchase from Royal and I have to say they are still AWESOME! I want to Thank my Sales Consultant, KEITH PRATT, for making my experience FANTASTIC. He listened and corrected the problems when I had some difficulties at first with my purchase, he displayed some humor and was very accommodating when I needed special requests (EX: needing a ride to the dealership, came to my work office to collect needed documents, speeding the paperwork along due to my prior responsibilities) but most of all he was a very trustworthy and a very friendly guy who I could truly rely on!!! Once again, Royal came through with shining colors and I can't say enough about them! If you need a car, Royal is the place to go for special attention that you can not get any place else in Tucson! Thanks so much, Bernie C. More
by Bercro
Employees Worked With
Keith Pratt
February 06, 2015
This is the first time I've written a review This is a first for me. My sister in law purchased a car at Royal about 5 months ago. She raved about the process. When it came time for me to purchas This is a first for me. My sister in law purchased a car at Royal about 5 months ago. She raved about the process. When it came time for me to purchase, I gave Royal a shot. From the sales dept to the service dept I can not believe the quality of service. I know they don't have every car you might want, put if you don't at least give them a try, I will tell you, its your loss. I recommend Rachel in Sales and her supervisor, Trey. Chad in service, and Jerry as an excellent diagnostician also in service. Sorry if this sounds like a ad but they were over the top! More
by rickieg97
Employees Worked With
Rachel,Trey,Amy,Chad,Jerry, Rachel Bracety
January 05, 2015
Fantastic Experience I purchased a car this weekend from Royal Buick, and by far the best car buying experience I've ever had. I worked with both Isaac and Eli, and the c I purchased a car this weekend from Royal Buick, and by far the best car buying experience I've ever had. I worked with both Isaac and Eli, and the customer service and knowledge from both of them was phenomenal. Isaac helped me find a car that well suited my needs and budget, and went out of his way to make sure I was satisfied and that the process was an easy one. I will be back, and will recommend them any chance I get. More
by Jenruns84
Employees Worked With
Isaac Horner, Eli Griffith
December 27, 2014
amazing My husband and I never thought we would leave with a beautiful car. We had financial challenges and that didn't stop Rachel Bracety, she worked with u My husband and I never thought we would leave with a beautiful car. We had financial challenges and that didn't stop Rachel Bracety, she worked with us and never gave us anything but her best. We love our car. We will be back. More
by Danelle
Employees Worked With
Rachael Bracety
September 17, 2014
Rachel was great Rachel Bracety brought a car to our home for our test. My wife loved the Cadillac SRX, but due to my handicap I could not get in and out with ease. Rachel Bracety brought a car to our home for our test. My wife loved the Cadillac SRX, but due to my handicap I could not get in and out with ease. We had to let it get away. However, Rachel Bracety was a joy to work with. I would recommend her anytime. More
by JerryRH
Employees Worked With
Rachel Bracety
July 02, 2014
Service department is very poorly ran Stopped in today to see we could get the oil changed before a planned trip. We were told they are slammed all week;really??? We have been a preferred Stopped in today to see we could get the oil changed before a planned trip. We were told they are slammed all week;really??? We have been a preferred customer of Cantin Chevrolet, Laconia NH for close to 20 years. The lack of professionalism in Royal's Service Department is unlike anything we have seen, in the over 35 years of purchasing GM vehicles! More
by PamSue
Employees Worked With
Never got out of car, kid was at service aisle.
March 07, 2014
I left a message for a sales person to call me, after I made a positive comment for a used 2001 Buick with approx. 26,000 miles on it. The above mentioned sales person notified me by telephone at 09:58 AM, made a positive comment for a used 2001 Buick with approx. 26,000 miles on it. The above mentioned sales person notified me by telephone at 09:58 AM, March, 5, 2014. We spoke and I told him my credit was not good, and explained to him my situation. I told him the vehicle would fit into our budget. I filled out the credit application and submitted it, salesperson was helpful. Then near 11:00 AM on same day he called back and informed me the vehicle I was interested in 2001 Buick, had been sold and was attempting to sell me a 2005 Buick with more miles on it, 76,000, on it. The monthly payment would have been slightly higher. I told him that I could not possibly do that as I am on social security, and my wife works full time. He never attempted to call around and check for a vehicle for us. I guess if you say social security, sales people do not want a thing to do with you. That 2001 Buick is still For sale on the internet at Royal Buick Tucson at the Auto Mall. These people in my sole opinion are not retired people friendly. I do not recommend them. More
by richardmurrieta59
Employees Worked With
Terry Overby
March 03, 2014
I took my wife in to get the SRX serviced, while I was there we were looking at your CTS vehicles, Sabar Farmaoui was the gentleman that we worked with when buying the SRX, well needless to say, by going there we were looking at your CTS vehicles, Sabar Farmaoui was the gentleman that we worked with when buying the SRX, well needless to say, by going into get SRX serviced I now own a 2011 CTS4 Coupe! Sabar is one fine gentleman and salesman, other dealerships should take notes on how to deal with people and to make a sale. I have decided that as long as the his there at the dealership and he is one that I can deal with I will be a life long member of the ROYAL family and purchase my vehicles there. While we were that Sabar also introduced me to Trey Jefferson, General Sales Manager, he is another fine gentleman, very personable and pleasant to speak with. JIm Sisley, the finance manager was another great man to deal with as well. I just can't say enough about the staff, these are truly a great group of people to deal with. They make the car buy process actually enjoyable! Great job and keep up the good work!! Jason A. Lewis III More
by Golf4lou
Employees Worked With
Sabar Farmaoui
January 22, 2014
I brought my truck in for an oil change and also had a light oil leak. I had them inspect the vehicle for the oil leak and was told that the oil pan and main rear seal was leaking oil. I mentioned that th light oil leak. I had them inspect the vehicle for the oil leak and was told that the oil pan and main rear seal was leaking oil. I mentioned that the oil leak was only about the size of a nickel and how could it be that it's a two type leak. All I was told is that it would cost in excess of $4,000.00 to fix both leaks. I then had an independent service station look at the undercarriage and they let me see where the leak was coming from. there was a tear drop of oil on both the oil drain lug and the rear main seal area. they wiped it down and checked the tightness of the drain plug, actually tried to tighten it some more and then lowered the vehicle of the lift. Since then and after more than a week gone by, lo and behold there is no more leak. It was as simple as that. the drain plug was the problem all along. I will be getting a new drain plug and seal soon. I just save myself over $4000.00. What rip offs. If you take your vehicle in there for service, you will deserve what you get! More
by GMCSIERRA2500
Employees Worked With
Heidi
October 19, 2013
Thanks to Eddie Bryant for the outstanding customer service during our visit on 10/18/2013 (and on all service visits). Eddie is always professional, friendly and a pleasure to work with. See you on th service during our visit on 10/18/2013 (and on all service visits). Eddie is always professional, friendly and a pleasure to work with. See you on the next visit Eddie! More
by jhenness
Employees Worked With
Eddie Bryant
