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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,349 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,349 reviews

November 03, 2012

Service was as expected. The car was repaired and ready for pick up when promised. The loaned car was eceptional, clean full of gas and ready when promised. I purchase Cadillacs because of the expected q More

by RSmeltzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Drury
October 09, 2012

The sales consultants at Royal Buick conducted themselves in a professional manner, were knowledgeable about the vehicle which I selected and provided assistance and instruction throughout my car buying expe More

by rae3016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Morreale, Dustin Burnett, Rick Morreale
Oct 29, 2012 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review! We certainly do appreciate hearing about your great experience! We will pass along the kind words to Rick and Dustin and please let us know if there is anything else we can do for you!

October 09, 2012

My husband I were undecided between a Buick Enclave and either Cadillac CTS or SRX. On Saturday, September 22, 2012, we drove 2 hours to your dealership to get the perspective and advice from a salesperson More

by NRSeek
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael
Oct 29, 2012 -

Royal Buick GMC of Tucson responded

We are very sorry to hear about this experience. We appreciate your bringing this to our attention as we work hard to consistently provide superior customer service. Please contact us at cweitman@royaltucson.com with any additional comments or concerns. Your feedback is very valuable and we thank you for taking the time to let us know what happened.

September 30, 2012

I was plesed to get an appointment the next day. Problem with clock. Estimated two hour wait. After one hour Mike told me the radio had to be replaced and that I would be given a loaner and that the car w More

by jreese2425
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
September 01, 2012

Awesome experience. The people were friendly, knowledgeable, and willing to help us get the best deal. They went out of their way to get us the exact vehicle we wanted from over 100 miles away. More

by MichaelEXT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saber Farmaoui, Michael Munroe, and Mia
August 04, 2012

I am moving to Oro Valley and drove from Renton Washington where we had just sold our house to see the house we had just bought. During the drive the windshield developed a crack from the passenge More

by mikecad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Drury
August 03, 2012

Saber was excellent to work with. Very knowledgeable about the SRX. Took us on 2 test drives and answered our questions on the many features. John was helpful using his contacts to get the trade in valu More

by mnaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saber Farmaoui--John Barrera
August 01, 2012

MY WIFE AND I WERE VERY SATISFIED WITH JIM BECAUSE HE TOOK THE TIME TO CALL US TWICE ON THE PHONE AND ASSUREED US HE WOULD GIVE US A PRICE FOR A GMC TAT WE COUOD AFFORD. HE WAAS VERY FRIENDLY AND PROFESS More

by BRUBBIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM SISLEY
July 13, 2012

Mike has provided superb support for me every time I have been to you for service. I have been a GM buyers for the last 40 years throughout CA, Ks and AR and I have never had as good service anywhere. My u More

by Fred Huggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem - excellent service from him always
July 08, 2012

Just wish you were closer to Green Valley. Other than the distance to your dealership, we have always had great service and appreciate the comfortable waiting room. The fact that you offer drinks and fo More

by Sylviabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire Service Dept - Thank you
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