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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,358 reviews

January 08, 2024

Was headed for a hunting trip to Mexico when my display screen went out. I brought my truck in and Alexandra helped me get it looked at on short notice to get me out the same day. Very impressed with every More

by bunch2696
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexandra Rigaud
Jan 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 22, 2023

Showed up after visiting other dealers at the Auto Mall, where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly fi More

by Neptunesystems
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Jim Sullivan and Spencer Harris are wonderful to work with, they go above and beyond to make sure that you are Happy. More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 21, 2023

Thw dealership was well maintained and everyone was nice and friendly. They were interested in making sure I was as comfortable as possible when buying a vehicle. More

by Allan B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Royal Buick GMC of Tucson responded

I can’t thank you enough for writing this awesome review for our dealership, Allan! It was a pleasure to help you, and I look forward to doing so again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 19, 2023

Spencer was very knowledgeable, professional, and had a wonderful personality! He made a sometimes dreaded task into a pleasant experience. He showed me things about my car that I didn’t know and I’ve owne More

by connievolk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Royal Buick GMC of Tucson responded

Connie, thank you for taking the time to share your kind feedback about Spencer. Each employee is a valued member of the Royal Buick GMC Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 15, 2023

I was traveling from Los Angeles to Louisiana when my transmission failed and needed to get there for a family emergency Bryan worked extremely hard with his team to get me a great deal and speedy action More

by darrellcarmouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Royal Buick GMC of Tucson responded

Darrell, thank you for your kind words about Bryan and the rest of the team. I am glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 13, 2023

We went in knowing what we wanted and Spencer got it done for us. He didn’t pressure us into anything more or less. He made sure we had exactly what we wanted and we couldn’t be happier. We had such a great More

by Angela morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to share with us, Angela! The goal of the Royal Buick GMC Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 10, 2023

I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryLou Monroe
Dec 12, 2023 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 09, 2023

I really like the warranty for life. Everybody was very professional. I would recommend buying from the dealership More

by Hanrahansp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Royal Buick GMC of Tucson responded

I cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 08, 2023

I went to the dealership to look at a car I saw on cars. com. It wasn't ready for sale so a sales person showed me an alternate. They were kind....it was my birthday... Easy to work with and made a concer More

by dmgilmore41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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