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Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was EASY. I came in by myself just to get a feel of what I was thinking about buying was what in fact the vehicle that both my wife and I would want. That cho I came in by myself just to get a feel of what I was thinking about buying was what in fact the vehicle that both my wife and I would want. That choice as it turned out would not have satisfied my wife. At that moment, Kim suggested that maybe I look at a certified used Cadillac SRX. Color was right, the one option that my wife wanted was there and Kim said "take it home let her see it." I did, and in about an hour we were back with the titles and the two vehicles that we wanted to trade. The dealer ship, everyone we dealt with took care of us from the amount given us on the trade ins to showing us everything we needed to know about this beautiful vehicle. Thank you all. Tony More
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Great Experience We worked with 2 sales people, Kim & Van, since Kim was sick on our second visit. Both were helpful, courteous, and made sure they answered all our qu We worked with 2 sales people, Kim & Van, since Kim was sick on our second visit. Both were helpful, courteous, and made sure they answered all our questions even though this took a lot of time. They wanted to make sure we had a good experience with Royal, which we did. I really liked the non-pressure atmosphere which was a refreshing change from other dealers we visited. More
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Great Day for a deal We were well pleased with all the help we were given. I emailed Royal Cadillac and let the Sales Manager know our circumstances. Received a call in a We were well pleased with all the help we were given. I emailed Royal Cadillac and let the Sales Manager know our circumstances. Received a call in a few minutes from Kim Miller. She worked with us on the phone an we Made an appointment. Kim was very Friendly and Knew her business. They (Mike) got our payment to where we needed them and Paul worked our paper work done fast. After Kim Gave my wife a dozen of red roses for Mothers Day then we drove away in our new car. Royal Cadillac is a Great place to do business. More
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Perfect We are Kim's first repeat buyers for a good reason. She is honest, pleasant and fun to work with .We're very glad we found her. My wife and I, between We are Kim's first repeat buyers for a good reason. She is honest, pleasant and fun to work with .We're very glad we found her. My wife and I, between us, have 60 years in the car business and will only buy from Royal automotive group. Always a great experience. Bill @ Robbie Porter More
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Friendly Atmosphere Kim was so helpful in finding the requested car and requirements. She was attentive and responsive with every question that my husband asked about th Kim was so helpful in finding the requested car and requirements. She was attentive and responsive with every question that my husband asked about the vehicle. If she didn't know the answer, she wasn't hesitant in finding a manager who knew. Thank you for making the process of purchasing our vehicle a positive and friendly endeavor. This is our third vehicle from Royal Buick and we will definitely consider future purchases. More
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XTS 2016 Beautiful ride, spectacular interior and exterior design. Luxury that only Cadillac knows how to do. Royal made the purchase experience very easy and Beautiful ride, spectacular interior and exterior design. Luxury that only Cadillac knows how to do. Royal made the purchase experience very easy and quick. Thank you. More
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Yes I did Kim had a great way of finding out interest and needs. She worked with us in the middle of getting married She also had van working with us and the Kim had a great way of finding out interest and needs. She worked with us in the middle of getting married She also had van working with us and the two did a great job with me my daughter and new husband. More
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Great, Friendly service. The most friendly service I have ever had! There is no high pressure sales, just the best customer service you can get. Kim was quick to answer any qu The most friendly service I have ever had! There is no high pressure sales, just the best customer service you can get. Kim was quick to answer any questions that I had. Now that's the kind of person I want on my team. More
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Sales person went above n beyond to give us the best advice The sales lady did an awesome job in seeing that we got what we wanted, that led our transaction run very smooth. I would love to commend her for a jo The sales lady did an awesome job in seeing that we got what we wanted, that led our transaction run very smooth. I would love to commend her for a job well dine in the litl time she has working for this dealership. In my opinion she will go a long way because she has leadership potential. Great job Kim. More
Awesome service team. Mike Van Erem and the whole team are keeping on the road and I feel so much safer for their work. I have every intention of returning for the service Mike Van Erem and the whole team are keeping on the road and I feel so much safer for their work. I have every intention of returning for the service to keep my GMC on the road. More