Royal Buick GMC of Tucson

Great car, great care! I was "just looking", but at first sight I felt I had come across a great car and a great value. Then there was Kim...who took me from just looking to I was "just looking", but at first sight I felt I had come across a great car and a great value. Then there was Kim...who took me from just looking to feeling comfortable with what the daunting decision to purchase a great vehicle. Kim was confident yet not overbearing helping me through the process with me in mind. Thank you Kim; I love my car! More

Very pleasant we bought a new 2017xt5. Daniel went out of his way to help us and make sure all went smooth. he even canceled a Dr.'s appointent to stay and make s we bought a new 2017xt5. Daniel went out of his way to help us and make sure all went smooth. he even canceled a Dr.'s appointent to stay and make sure we had anything we needed. I would recomend him to anyone as there sales person. Every one else was very nice also.. You are lucky to have someone like Daniel on your staff. Kenna Salazar More

Fairly effortless The entire process was fairly effortless. It always takes so much time to purchase a car, but as far as what we had to do, it wasn't much more than d The entire process was fairly effortless. It always takes so much time to purchase a car, but as far as what we had to do, it wasn't much more than decide which vehicle we wanted, then wait for paperwork to go through! More

Daniel was a pleasure to work with. Through absolutely no fault of his own, Daniel turned a bad buying experience into an excellent one. Royal Cadillac is lucky to have an employee with Through absolutely no fault of his own, Daniel turned a bad buying experience into an excellent one. Royal Cadillac is lucky to have an employee with such a high level of integrity. Rick Marreale was also a pleasure to work as he was very knowledgeable when it came to the financial side of the buying experience. Kevin Cravo did an excellent job of taking care of us through the buying experience. More

Great experience Kim was super knowledgable. She was very friendly. Kim helped us make the right choice for our family. We would definitely recommend her to friends an Kim was super knowledgable. She was very friendly. Kim helped us make the right choice for our family. We would definitely recommend her to friends and family. More

GMC Canyon Had a great experience at Royal. The staff was helpful and friendly and I didnt feel pressured to buy. Found the vehicle i wanted for a good price. Had a great experience at Royal. The staff was helpful and friendly and I didnt feel pressured to buy. Found the vehicle i wanted for a good price. More

Great Experience I highly recommend Royal Buick GMC Cadillac and particular Katrina Heredia. Last year we purchased one vehicle working with Katrina and were very impr I highly recommend Royal Buick GMC Cadillac and particular Katrina Heredia. Last year we purchased one vehicle working with Katrina and were very impressed with her vehicle knowledge, follow through and low pressure approach. We found her to be both very personable and trustworthy. Therefore, when it came time to change out our second vehicle we immediately contacted Katrina for her help. As expected she was responsive and helpful, as was the sales manager, Mike Sitzman. Both did everything possible to find us the right vehicle at the right price, but much to our regret, the Buick, GMC line up did not contain a vehicle that met all our criteria and so we eventually selected a different make and model than we had been considering at Royal. We are satisfied with our new vehicle but in our opinion the overall transaction experience in no way matched that of our previous purchase with Royal and Katrina. So when it comes time for the next vehicle I hope that we can do business again with her. She is truly a delight to work with and I recommend her without reservation. More

Purchase of 2007 Cadillac My purchase of the 2007 Cadillac was handled very professionally by both Daniel Henderson and the sales manager Dan. I will recommend my friends to t My purchase of the 2007 Cadillac was handled very professionally by both Daniel Henderson and the sales manager Dan. I will recommend my friends to them and Royal in the future. This is my second car purchased from Royal and it will be my retailer of choice in the future. More

Seamless transaction There are several good reasons why this is our third purchase from Kim. She is probably the easiest and most efficient salesperson we have ever had th There are several good reasons why this is our third purchase from Kim. She is probably the easiest and most efficient salesperson we have ever had the experience to know. She gets answers, returns calls and sets up all the transactions between the customer, outside vendors and dealership service personnel. You never have worry that Kim is not taking care of your interests. More

Great Experience I feel very confident in my purchase of my new Buick Encore thanks to Kim. She went out of her way to make sure I felt comfortable with this selectio I feel very confident in my purchase of my new Buick Encore thanks to Kim. She went out of her way to make sure I felt comfortable with this selection. While I probably won't need another vehicle for a while I know that I would definitely pick Kim to be my future salesman. More