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Royal Buick GMC of Tucson
Tucson, AZ
1,419 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer!
Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC!
Why Choose Us?
Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks.
Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield.
Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service.
Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo.
Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility.
Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services.
Inventory & Deals
Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance.
Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it.
Financing & Lease Deals: We make dollars and sense. Check back monthly for something new.
Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll.
Extra Perks
72-Hour Buy Back Guarantee: Not the right fit? Bring it back.
We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying.
GM Tire Price Match: Why shop around when you can settle with the best?
In The Community
As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes!
Let's Connect!
Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations.
Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,419 reviews
March 23, 2017
Friendly and Professional My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt we were pressured at any time. She was able to find the XT5 we wanted within our price range and we are very excited about our new car. Kim was so patient helping us to understand and operate all the electronics and etc. Thanks everyone, Bill Hughes More
by Bill
Employees Worked With
Kim Miller
March 18, 2017
greatjob by all This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then helping us get all the electronics in order. We found the entire staff to be friendly and helpful. B&B Zauel More
by bzbz17
Employees Worked With
Mike Monroe, Kim Miller
March 13, 2017
Enjoyable experience purchasing a new vehicle. I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesom I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesome features while test driving the vehicle. She has been so helpful before, during, and after my car purchasing experience. I worked with Rick at the end on signing papers, who made, what I thought would be an overwhelming task, easy to understand and was an absolute pleasure to work with. Only great things to say about Royal and their staff! More
by jerod h
Employees Worked With
Michael, Krysta Valerio, Rick Morreale
March 04, 2017
Awesome service center! This dealership is always amazing! I have had nothing but positive service from them, from the time I purchased my Terrain from Rocco (who is wonderf This dealership is always amazing! I have had nothing but positive service from them, from the time I purchased my Terrain from Rocco (who is wonderful) to having my service done. Chris is my service advisor and he always treats me to excellent service. They (as a whole) always meet and exceed my expectations. I would recommend them (and have) if you are in the market for a new or used car. More
by Horsesgoldie
Employees Worked With
Chris, Rocco Paone
March 03, 2017
Always a welcoming experience! Both your service tech, Chris Savastano and Susan at the discharge desk are always happy, friendly, and helpful people. It's always a pleasant experi Both your service tech, Chris Savastano and Susan at the discharge desk are always happy, friendly, and helpful people. It's always a pleasant experience coming for service. More
by Helen C. Roach
Employees Worked With
Chris Savastano & Susan at desk
February 28, 2017
other than expected Tried several dealers trying to figure out which type of car we wanted , if it was to be new or used and was going driving down auto row when we we Tried several dealers trying to figure out which type of car we wanted , if it was to be new or used and was going driving down auto row when we went into Royal.We were introduced to Kim and explained what we were possibly interested in and was pleasantly surprised that their was absolutely no pressure.When we said we would have to go home and think about what we had discussed ,I couldn't believe she said O.K.,to tell the truth I was ready for a fight.We came back and ended up buying a new encore due to the professionalism shone by Kim. On top of this the dealership has an unbeatable warranty. The Lorenz's More
by jim lorenz
Employees Worked With
Kim Miller
February 24, 2017
2nd Experience with Leasing a New Cadillac from Van. Van is the tops......so knowledgeable and helpful about the Cadillac. He certainly went the extra mile in assisting us with the vehicle and its opera Van is the tops......so knowledgeable and helpful about the Cadillac. He certainly went the extra mile in assisting us with the vehicle and its operation. All of the personnel at Royal have been wonderful, from the service, to the management and sales staff. We always speak kindly of you all and refer our friends and neighbors when asked. The Hancocks More
by GorMar
Employees Worked With
Van Bouttirath
February 23, 2017
Pleasant experience Justin was very friendly and easy to deal with. He didn't pressure me into buying and patiently spent time going over all features of the Encore. I w Justin was very friendly and easy to deal with. He didn't pressure me into buying and patiently spent time going over all features of the Encore. I would definitely recommend him! Sue More
by susie1721
Employees Worked With
Justin Rade
February 17, 2017
Very Professional All the Staff at Royal were very professional and easy to work with. I had trade-ins to use toward new vehicle purchase and they worked with me on ge All the Staff at Royal were very professional and easy to work with. I had trade-ins to use toward new vehicle purchase and they worked with me on getting the most for my vehicles. Royal Buick has one of the best Warranty packages I have seen. Thank you Krysta and Royal Buick Staff More
by Terri
Employees Worked With
Krysta Valerio
February 08, 2017
Misleading Extended Warranty Scam My wife and I purchased a 2010 Buick Enclave with ~35,000 miles on it, I were talked into purchasing the Extended Warranty (which I never do) administ My wife and I purchased a 2010 Buick Enclave with ~35,000 miles on it, I were talked into purchasing the Extended Warranty (which I never do) administered by NWAN. It was clearly explained that for $2,200.00 the warranty would be Extended by 72 months or 75,000 miles (35,000 + 75,000 = 110,000) Right? So in this case, with the coverage clearly being explained we purchased their Warranty. Well, I took the car in with ~82,000 miles and guess what, neither Royal Buick/GMC/Cadillac or NWAN would honor the warranty. Claiming that I purchased a 72 month / 75k mile warranty for $2,200.00 that was already half used up. Why would someone do this? And that was NOT what I was told how this would work... as mentioned earlier, I questioned this at the time of purchase. Royal Buick clearly mislead me on this warranty and took $2,200.00 from me in the process. After speaking with both the Royal Management and NWAN it is clear both blames the other and will not do anything to make this right. The cost of the repair was ~$700.00... and I will never spend a dime with Royal Buick in Tucson again. The only way I'll be on Royal lot ever again is for one of the many Recalls that seem to be a trademark of today's Buick. We truly enjoy the Enclave, but Royal Buick has lost a customer for life for their dishonest selling of their extended warranty. More
by HGAZ59
Employees Worked With
Paul Juell
