
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,396 reviews
An excellent experience for once! We purchased a used Buick Lucerne from Royal today. Our previous dealership experiences have been dreadful - they were always filled with angst, being We purchased a used Buick Lucerne from Royal today. Our previous dealership experiences have been dreadful - they were always filled with angst, being treated terribly by the high-pressure salesperson, and the yearning desire to fling myself into rush hour freeway traffic. Not today!! Tim Funderburg was our salesman and did an excellent job guiding us into the vehicle we were most comfortable with. No smooth talking sales pitches, no feeling pressured into buying something we didn't want, no employees treating us like roadkill. Overall it was a calm, fun experience. And we love the car we ended up purchasing. Next time we're in the market for another vehicle, we would absolutely revisit Royal and work with Tim again. Thank you Tim, for making what could have been a nightmare a most excellent experience instead! Did I mention we LOVE our car? :) More

Friendly Service Krysta Diaz knows her cars and was friendly, courteous, and paid attention to the customer. She made car buying a pleasant experience. Third experie Krysta Diaz knows her cars and was friendly, courteous, and paid attention to the customer. She made car buying a pleasant experience. Third experience with this dealer and would using them again. More
Dealership to work with No sales pressure because no one works on commission. Derek was the best car salesmen we have ever worked with. Courteous, knowledgeable, yet did not No sales pressure because no one works on commission. Derek was the best car salesmen we have ever worked with. Courteous, knowledgeable, yet did not pressure us. He will continue to be an asset to the dealership. More

Long day, BUT.. What a great outcome!!! Krysta Diaz was super to work with. She knew what I needed and wanted before I did. And she was right! We made several trip What a great outcome!!! Krysta Diaz was super to work with. She knew what I needed and wanted before I did. And she was right! We made several trips around Tucson getting necessary paperwork, food--extremely necessary! Eventually, I came home with a zippy Encore SUV. Thank you to everyone at Royal for making this a successful experience. More

Thank you! No gimmicks friendly staff and great prices and you were straight forward with what you could or couldn't do for me which I appreciated. love my new c No gimmicks friendly staff and great prices and you were straight forward with what you could or couldn't do for me which I appreciated. love my new car! Thank you! More

This was a great adventure We couldn't be happier with our experience at Royal Cadillac in Tucson. Patty Loster, our Sales Consultant was absolutely the best. Our "walk thru" We couldn't be happier with our experience at Royal Cadillac in Tucson. Patty Loster, our Sales Consultant was absolutely the best. Our "walk thru" with Fernando Rodriguez to familiarize us with the vehicle was top notch. We highly recommend Royal of Tucson. More
Cadillac I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I pref I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I prefer a women's separate bathroom which is free of drips, and has soap. My salesman was a nice guy but needs to tighten up his service. After already driving the car, financing and insurance were in place.....it took 6 hours to complete the transaction....when we had to cancel our evening plans, he said oh, I didn't know you had plans!! There was no respect of the value of our time. The Surface Science I purchased..is taking almost a month to get because the dealership cannot book it sooner. More
Premier Customer Service Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great expe Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great experience. More

Dope. Amazing dealership The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. More

Very professional and fast service, smooth transaction My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was v My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was very professional in explaining all details. She helped preparing paperwork before I arrived the Buick dealership. So, it took little bit time in finishing all necessary transaction paperwork. I highly recommend her for anyone to purchase/lease from Royal Buick dealer. More