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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,396 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,396 reviews

November 30, 2016

An excellent experience for once! We purchased a used Buick Lucerne from Royal today. Our previous dealership experiences have been dreadful - they were always filled with angst, being More

by SnowBird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Funderburg
Dec 01, 2016 -

Royal Buick GMC of Tucson responded

WOW! Thank you so much for the feedback! We are so happy that we were able to make you car experience better than what it was like in the past. Tim is great, we love him here at Royal, he is a wonderful asset to our team! We will always work with your wants and needs and never tell you what we think, we want you to make you that you love the vehicle and drive away happy. Please, if there is anything else that we can do for you in the future, come back and see us again! Again, we are so happy that you LOVE your car! :)

November 29, 2016

Friendly Service Krysta Diaz knows her cars and was friendly, courteous, and paid attention to the customer. She made car buying a pleasant experience. Third experie More

by cwjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Nov 30, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the wonderful feedback and what a lovely photo! Krysta is very knowledgeable, she knows a lot about all of our products and inventory. We couldn't be happier that you had such a great experience with us. If there is anything else that we can help you with in the future, please come back and see us again.

November 26, 2016

Dealership to work with No sales pressure because no one works on commission. Derek was the best car salesmen we have ever worked with. Courteous, knowledgeable, yet did not More

by Susan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the feedback! We are so happy to hear that you had a great experience with us at Royal, and we will certainly be sure to let Derek know! Derek is very knowledgeable in all of our products here at Royal. Not to mention, he will go above and beyond for all of his customers. Please if there is anything else that we can help you with in the future,be sure to come back and see us again!

November 21, 2016

Long day, BUT.. What a great outcome!!! Krysta Diaz was super to work with. She knew what I needed and wanted before I did. And she was right! We made several trip More

by RAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Morreale, Chris--service, Krysta Valerio
Nov 21, 2016 -

Royal Buick GMC of Tucson responded

Thank you for the feedback! Krysta is amazing, she is fairly new, but she really knows a lot about all of our inventory and the product in general. Guess you can say she is an open book of knowledge, when it comes to cars! The Encore is a great SUV! If there is anything else we can help you with please be sure to come back and see us again.

November 18, 2016

Thank you! No gimmicks friendly staff and great prices and you were straight forward with what you could or couldn't do for me which I appreciated. love my new c More

by Olivia Rued
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Nov 21, 2016 -

Royal Buick GMC of Tucson responded

We love the photo!! Thank you so much for the feedback! We are so happy you decided to come buy your new car from us and be apart of the Royal family. If there is anything else that we can do for you in the future, to please come back and see us again!

November 16, 2016

This was a great adventure We couldn't be happier with our experience at Royal Cadillac in Tucson. Patty Loster, our Sales Consultant was absolutely the best. Our "walk thru" More

by KKupers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez, Patty Loster
Nov 17, 2016 -

Royal Buick GMC of Tucson responded

LOVE THE PHOTO! We are so happy that you had a wonderful experience with us here at Cadillac of Tucson. Patty is amazing, we are so lucky to have her here, as well as Fernando. Having the best employees really makes the whole experience better, especially with how knowledgeable Patty and Fernando are about our inventory. Please come back and see us again for anything!

November 09, 2016

Cadillac I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I pref More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy was great
Nov 10, 2016 -

Royal Buick GMC of Tucson responded

We are so happy to hear that you love your car! We are so sorry that your experience with us was not not the best. We understand that your time is valuable, which is why we try our very hardest to make sure we get you back on the road. It sounds as though, since it was the end of month that all of our finance people were working really hard to get everyone who bought a car that same day, situated and squared away with their plans too. It can get very crazy, and hectic which is why we try and plan accordingly to everyone's needs and wants. With that being said, if there is anything at all that we can help you with, please come back and see us again. We are always here to help.

November 09, 2016

Premier Customer Service Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great expe More

by JoAnna-The Gunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller, Dan Ivey
Nov 10, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the wonderful feedback! Kim Miller is wonderful and she will certainly go out of her way for all of her customers to make sure that they have the best experience possible. Please do come back and see us again if there is anything else that we can do for you in the future!

November 07, 2016

Dope. Amazing dealership The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. More

by Tank's Tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Nov 07, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the feedback!! Krysta is great! She is very knowledgeable and will go out of her way for her customers, always!! If there is anything else that we can help with, please come back and see us again. Oh, and we love the picture!!

November 05, 2016

Very professional and fast service, smooth transaction My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was v More

by desert_rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Loster
Nov 07, 2016 -

Royal Buick GMC of Tucson responded

Patty is amazing! We are so lucky to have her back at Royal! She will always go out of her way for all of her customers and make sure they are 100% accommodated! Paper work can take the longest but your time is valuable to us and we want to make sure that we get everything done in a timely manner and not to mention efficiently! Please come back and see us any time if there is anything else in the future that we can help you with. Thank you again for the wonderful feedback and we also love your photo!!

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