Royal Buick GMC of Tucson

Enjoyable purchase Andrew Caviglia made this car purchase an enjoyable experience. He led me right to the car that fit my needs exactly and I purchased it at a price th Andrew Caviglia made this car purchase an enjoyable experience. He led me right to the car that fit my needs exactly and I purchased it at a price that was more than fair.. His product knowledge and presentation was superb. I am a retired bus and auto salesperson with 24 years experience and I feel Royal Buick GMC Cadillac sales methodology and staff should be the standard for the automobile industry to follow. I would also like to commend Dan Ivey for his part in making this a great buying experience. They made me feel more like a friend than just a customer. More

It was awesome Everyone was helpful kind and respectful. Finance worked hard to get us the best deal they could with our credit challenges. We very much appreciate t Everyone was helpful kind and respectful. Finance worked hard to get us the best deal they could with our credit challenges. We very much appreciate that effort. More

Rudest Dealership! The General Manager that is over the Royal family is the most unprofessional person I have ever come across. Kevin Cravo was trying to bully me into The General Manager that is over the Royal family is the most unprofessional person I have ever come across. Kevin Cravo was trying to bully me into a car purchase. I wasn't finding a car that I was ready to purchase. I drove one home for the weekend at their request. The vehicle did not work out. My sales person called and told me about another vehicle they thought might work for me., I explained that a $30,000 is a large purchase for me and I needed to be sure. When I told them it was out of my budget Kevin became very irritated and told me that they had done everything to try and find me a car (after 2 cars). That it would be best if we parted ways and I should look elsewhere. I would not trust Royal dealerships. I found after dealing with two of the "Royal" dealerships that I was lied to and they could not be trusted. I went to Subaru of Tucson and was treated kindly and professionally. I made a good choice in a dealership and in a car. Look up Trent Nichols. Happy car hunting! More

Great experience with a major purchase This was my first day in looking to buy and I was not sure just what I wanted in a new car. Krysta was very knowledgeable and helpful in giving us o This was my first day in looking to buy and I was not sure just what I wanted in a new car. Krysta was very knowledgeable and helpful in giving us options and letting us test drive several different cars. She was great at explaining all the options in different models etc. I loved the no pressure information .When I didn't find just what I was looking for in my price range. Dan had an idea and told her to let us drive the car I ended up getting. It was just what I wanted and they were both very helpful in getting the price and payments to fit my needs. Krysta as ben extremely helpful in showing me all the features of this amazing car. I am amazed at the great experience this has turned out to be thanks to this great team .A plus to all. More

Our experience with Royal Cadillac My husband & I went to Royal Cadillac just to do a test drive an then evaluate between Cadillac and other high end dealers. Derek Deckens was so know My husband & I went to Royal Cadillac just to do a test drive an then evaluate between Cadillac and other high end dealers. Derek Deckens was so knowledgeable about the three Cadillac's that we drove we decided on the new 2016 XTS. Even tho we did not intend to purchase on that day we were very impressed with Derek and the sales management people as well as the XTS, we put our down payment that very day. I am completely happy with our XTS (it drives like a dream). Derek listened to my priorities in my next new car an fit us perfectly. Definitely will recommend to our Air National Guard friends. More

Great experience!! Brandon and Krysta were an amazing team, one of the best car buying experiences we've ever had. Thank you so much for helping us! Brandon and Krysta were an amazing team, one of the best car buying experiences we've ever had. Thank you so much for helping us! More

Awesome Experience The whole experience dealing with Andrew and the entire staff was truly incredible! I am very much looking forward to my dealings with the Service an The whole experience dealing with Andrew and the entire staff was truly incredible! I am very much looking forward to my dealings with the Service and Parts Departments in the coming years. And I know that when I am ready to purchase again, I will be back. More

Every one is friendly and helpful. I was Krista first sale which made the whole experience a lot of fun. She did a great job. If I hear of anyone looking to purchase I will send them I was Krista first sale which made the whole experience a lot of fun. She did a great job. If I hear of anyone looking to purchase I will send them her way. More

REspect We were treated with great respect by our sales consultant, Derek Dickens. Derek explained in great detail each procedure in our purchasing steps. My We were treated with great respect by our sales consultant, Derek Dickens. Derek explained in great detail each procedure in our purchasing steps. My Wife and I left the dealership quite impressive with Royal Buick, from our first welcome, respect during our purchase, our test drive and stopping at a park area to explain the entire operation of our purchase, a 2016 Buick Regal Turbo by Derek. There was no rush at anytime by Derek to get through our purchase, In addition, Derek always asked if we had any questions about the car that he did not cover in his briefing. We would recommend Royal Buck to anyone interested in purchasing a Buick, based on the excellent manner in which we were treated. Kyle E., & Lois A. Cassell. . More

best service ever, very helpful I WAS VERY PLEASED WITH SERVICE , EXCELLANT !!! THEY WERE VERY FAIR , FIANANCING WAS ALSO EXCELLANT , VERY HELP , GOOD ADVICE, BEST CAR DEALER IVE B I WAS VERY PLEASED WITH SERVICE , EXCELLANT !!! THEY WERE VERY FAIR , FIANANCING WAS ALSO EXCELLANT , VERY HELP , GOOD ADVICE, BEST CAR DEALER IVE BEEN TO IN YEARS !!! More