Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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lease new car Friendly, made us feel welcome, and no pressure Our salesperson went over and above what was needed to make us feel good and special. He made sure we Friendly, made us feel welcome, and no pressure Our salesperson went over and above what was needed to make us feel good and special. He made sure we had all our questions answered. Derek helped us update items in the car and told us that he is available to help with any other issues, just stop in to see him, this I thought was great service. More
Courteous, polite and knowledgeable staff All persons we dealt with went out of their way to be helpful, informative and professional in all aspects. At no time did we feel pushed or encourage All persons we dealt with went out of their way to be helpful, informative and professional in all aspects. At no time did we feel pushed or encouraged to do anything not in our best interest. We were treated with respect by everyone we came in contact with. More
Great I have been a customer since 2003 and have always had a good experience. Krysta went out of her way to help me with everything. Everyone was wonder I have been a customer since 2003 and have always had a good experience. Krysta went out of her way to help me with everything. Everyone was wonderful. I feel that we are like family. More
From a Jack to a King! We first talked by phone as we live 75 miles away. Discovered Royal had a new 2016 Enclave at a lower price. Negotiated by phone to an acceptable pr We first talked by phone as we live 75 miles away. Discovered Royal had a new 2016 Enclave at a lower price. Negotiated by phone to an acceptable price and exchange. Our Subaru was wonderful but just a little too small for a big man. Krysta was most helpful and we are appreciative of all her work. One suggestion: For such a long process at the dealership there should be some snacks available. Subaru has a counter with fruit, cookies and various coffees (and water! More
Couldn't have asked for a better experience. Mike and Krysta were professional, courteous, accommodating and made the overall process easy and painless! The staff has always been a pleasure to de Mike and Krysta were professional, courteous, accommodating and made the overall process easy and painless! The staff has always been a pleasure to deal with. More
Totally pleasant and professional experience! Fernando Rodriquez met us at the door and inquired about our vehicle needs. He stayed with us all the way through the selection and purchasing ph Fernando Rodriquez met us at the door and inquired about our vehicle needs. He stayed with us all the way through the selection and purchasing phase and was very knowledgeable about both the vehicle and all of its options. Fernando was also very thorough in explaining various purchase/finance options. Once we had completed the transaction he was very helpful in showing us how to set-up and utilize all of the various functions on the Acadia, especially many that we had not had on any previous vehicle that we have owned. I would not hesitate to recommend Royal Buick GMC Cadillac to any of my friends. More
New vehicle The process of purchasing my vehicle was very well organized. Our salesperson Van Bouttirath was very knowledgeable about the vehicle. I felt very com The process of purchasing my vehicle was very well organized. Our salesperson Van Bouttirath was very knowledgeable about the vehicle. I felt very comfortable and was not pressured at all. More
AWESOMESAUCE The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed with my purchase. What an incredible car! Thanks...John More
What a wonderful staff Royal has especially Derek Deckens. Both myself and my husband have worked as professionals for many years, myself as a Registered nurse and my hubby as a defense contractor so we are aw Both myself and my husband have worked as professionals for many years, myself as a Registered nurse and my hubby as a defense contractor so we are aware of professional customer service and Derek Deckens is that sales consultant for Royal, Royal Automotive is lucky to have him. We also interfaced with Andrew who we enjoyed being with and of course working with my family relative Alexandria was very special. What a great team Royal has! My husband and I don not take for granted our blessing and the Royal experience is part of that blessing. Without hesitation we will suggest to all our friends who are looking for a car to go to the Royal Automotive group and ask for Derek. Thank you to all at Royal. Mike/Yvonne Jennings More
Our sales person made everything so easy We went to the lot to just look to see what they had and our Sales Person Derek made buying so easy for us. We had previously bought from this dealer We went to the lot to just look to see what they had and our Sales Person Derek made buying so easy for us. We had previously bought from this dealer so that is the reason we went back there, and now again we are so please that we will go back again in a few years More