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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,350 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,350 reviews

November 09, 2016

Cadillac I love the car. I was disappointed in the dealership. They raved about the "Cadillac" service. The unisex bathroom was not what I expected. I pref More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy was great
Nov 10, 2016 -

Royal Buick GMC of Tucson responded

We are so happy to hear that you love your car! We are so sorry that your experience with us was not not the best. We understand that your time is valuable, which is why we try our very hardest to make sure we get you back on the road. It sounds as though, since it was the end of month that all of our finance people were working really hard to get everyone who bought a car that same day, situated and squared away with their plans too. It can get very crazy, and hectic which is why we try and plan accordingly to everyone's needs and wants. With that being said, if there is anything at all that we can help you with, please come back and see us again. We are always here to help.

November 09, 2016

Premier Customer Service Kim Miller is phenomenal. If you're looking for a premier experience buying a car go see her. Bought my first Cadillac, 2017 XT5 & it was a great expe More

by JoAnna-The Gunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller, Dan Ivey
Nov 10, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the wonderful feedback! Kim Miller is wonderful and she will certainly go out of her way for all of her customers to make sure that they have the best experience possible. Please do come back and see us again if there is anything else that we can do for you in the future!

November 07, 2016

Dope. Amazing dealership The whole team is great!!!!!! Ms. Diaz is z best and went above and beyond to help me find the perfect truck. SLE Value package is a great deal. More

by Tank's Tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Nov 07, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the feedback!! Krysta is great! She is very knowledgeable and will go out of her way for her customers, always!! If there is anything else that we can help with, please come back and see us again. Oh, and we love the picture!!

November 05, 2016

Very professional and fast service, smooth transaction My sales consultant, Ms. Patty Loster, was very professional and helpful. She gave all the information in the front in a straightforward way and was v More

by desert_rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Loster
Nov 07, 2016 -

Royal Buick GMC of Tucson responded

Patty is amazing! We are so lucky to have her back at Royal! She will always go out of her way for all of her customers and make sure they are 100% accommodated! Paper work can take the longest but your time is valuable to us and we want to make sure that we get everything done in a timely manner and not to mention efficiently! Please come back and see us any time if there is anything else in the future that we can help you with. Thank you again for the wonderful feedback and we also love your photo!!

November 03, 2016

Fantastic!! Dave Hoffman was very informative about the Cadillac we bought. It was a very nice and enjoyable experience we had at the dealership. My wife and I ha More

by ndcisv@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman, Dan Ivey
Nov 07, 2016 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful feedback!! We try our best to make sure that you are well taken car of and all your car needs are met! We are so happy to hear that your experience here at Royal was good and that Dave was able to help in any way possible. Please come back and see us if there is anything else that we can help with.

October 27, 2016

Wonderful Experience of Buying a Car We had the best experience on this car purchase. We were treating with such kindness and importance. Krista has been a pleasure to work with. She More

by Jennifer Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Morreale, Dan Ivey, Krysta Valerio, Rick Morreale
Oct 28, 2016 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful feedback! We are so happy to hear that you had a wonderful experience! Krysta, Dan and Rick are all great people that we have at Royal. When they work together they really make the whole process go fast! Not to mention we never hassle or pressure you into anything, we want to make sure that your needs and wants that you want in a vehicle is met. If there is anything else that we can help you with in the future, to please come back and see us again!! Also, we love the picture!!

October 26, 2016

better than 5 stars Never before have received a better experience in a vehicle purchase. My sales person was Fernando Rodriguez, but from what i have seen at the dealers More

by James Gallagher
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
Oct 26, 2016 -

Royal Buick GMC of Tucson responded

Thank you for wonderful response!! Fernando is amazing, he is very knowledgeable and patient! He will certainly accommodate your wants and needs when you are looking for a vehicle. Our main goal is to make sure that you have a wonderful experience from the moment you step into our dealership. If there is anything else that we can help with in the future, please be sure to come back and see us again!

October 23, 2016

Wonderful and refreshing . Our experience with buying our car at Royal was absolutely amazing. Krysta Diaz met us with a warm smile and the assurance that it was her goal to mak More

by LTTucson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick (finance), Dan Ivey, Krysta Valerio
Oct 24, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the feedback!! What a lovely photo too!!! We are very lucky to have Krysta at Royal. She may be fairly new, but she is quite knowledgeable in our products that we have on our lot. Dan and Rick even make the process go quicker! We know that your time is valuable, so we don't want you to spend a whole lot of time with us than you need/have to. However, if you do need anything else for your vehicle, please come back and see us again!

October 22, 2016

fast easy complete thorough satisfying Everything about this transaction was handled professionally, concise, and thoroughly with our best interest in mind. Communication was key and fas More

by capatterson308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Kim Miller
Oct 24, 2016 -

Royal Buick GMC of Tucson responded

Thank you for the response!! Love the photo!!! Please come back and see us for anything, we are always here to help if you need it.

October 15, 2016

Very good! Such nice and friendly people. Not pushy at all. We will be back and we will recommend this dealer. They worked out a great deal for us, better than o More

by Momof6b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sitzman, Kim Miller
Oct 17, 2016 -

Royal Buick GMC of Tucson responded

Thank you so much for the wonderful feedback!! What a lovely photo as well! If there is anything else that we can do for you in the future, please come back and see us again.

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