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Royal Buick GMC of Tucson
Tucson, AZ
1,396 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer!
Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC!
Why Choose Us?
Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks.
Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield.
Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service.
Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo.
Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility.
Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services.
Inventory & Deals
Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance.
Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it.
Financing & Lease Deals: We make dollars and sense. Check back monthly for something new.
Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll.
Extra Perks
72-Hour Buy Back Guarantee: Not the right fit? Bring it back.
We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying.
GM Tire Price Match: Why shop around when you can settle with the best?
In The Community
As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes!
Let's Connect!
Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations.
Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,396 reviews
December 06, 2017
Inappropriate brake evaluation We requested an oil change and multi-point inspection on a used car that we purchased from a private party. The report only included tire pressure, t We requested an oil change and multi-point inspection on a used car that we purchased from a private party. The report only included tire pressure, tread depth and brake condition. The brake condition report indicated 2 mm on the rear brakes that requires immediate attention which we were not informed of when we picked up the vehicle. We took the car to a different auto center for a brake inspection and found the rear brakes still have 50% life. More
by Nancy J Zielke
Employees Worked With
Mark Olma
December 02, 2017
Buick Enclave My fiancé and I were able to buy the vehicle we wanted with an amazing price! Thank you again Kim Miller for all your help!!! #Endof2017sale #newbuic My fiancé and I were able to buy the vehicle we wanted with an amazing price! Thank you again Kim Miller for all your help!!! #Endof2017sale #newbuickenclave #royalbuick More
by Lupita
Employees Worked With
Kim Miller
December 01, 2017
Royal GMC of Tucson This is our first purchase from Royal GMC in Tucson, AZ. Sales Consultant Krysta Diaz did an outstanding job with our purchase of the 2018 GMC Acadia This is our first purchase from Royal GMC in Tucson, AZ. Sales Consultant Krysta Diaz did an outstanding job with our purchase of the 2018 GMC Acadia Denali. She explained the features of this vehicle in more detail that any previous sales person at other dealerships that we have purchased from in the past.. I rate Royal GMC and Krysta Diaz very high in customer service. They are dedicated to taking care of customers. More
by RH
Employees Worked With
Fernando Rodriguez, Krysta Valerio
December 01, 2017
Great experience with a superior team! I had the opportunity to work with The Royal Buick GMC service team the past couple weeks. Chris Savastano (service advisor) and Josh Dewitt (mechanic I had the opportunity to work with The Royal Buick GMC service team the past couple weeks. Chris Savastano (service advisor) and Josh Dewitt (mechanic) were extremely helpful, patient, intelligent and honest in providing options and costs to repair the problem. I really felt respected and valued as a customer and treated like a friend. The service advisor - mechanic relationship was so in sync and transparent...far superior to what I have witnessed at many other dealer/service repair centers. I couldn't recommend Chris, Josh and Royal Buick GMC stronger. This is an excellent team. More
by Pittsburgh Vinny
Employees Worked With
November 20, 2017
Royal Buick goes above and beyond for care and service. I was pleasantly surprised not only with the above par level of care and service at Royal Buick but the wonderful help received by Patty Loster. Patty I was pleasantly surprised not only with the above par level of care and service at Royal Buick but the wonderful help received by Patty Loster. Patty did not approach with an overbearing sales pitch but rather with genuine courtesy and and offer to help or answer questions if needed. By the time of my final purchase signing, I felt the process to be smooth and effortless. Patty helped my understand the car and all its many computer components and made herself available to me in the future if I should need a refresher course as well. I will most definitely return to Royal Buick for my next car purchase. More
by Kathleen E
Employees Worked With
Patty Loster
November 17, 2017
First service visit did not go as expected. I made an Appointment for my first Buick experience factory covered maintenance oil change for 9:30 am with Chris. When I arrived at 9:25 they had th I made an Appointment for my first Buick experience factory covered maintenance oil change for 9:30 am with Chris. When I arrived at 9:25 they had three service drive lanes open and 9 cars total ahead of me. I had not written down who the service rep was and did not recall his name at the time. The serviced greeter said no problem he would look it up and took off. 5 mins latter another service rep came out and asked me what i needed and i told him and said i think it was Chris. he said he would check and took off. A third rep came out and asked the same things again and said he would check. He did come back in Two mins and said he could not find me in the Computer but would get things taken care of. A really nice service advisor Nate fisher-Castro then arrived and took all of my information and said they would take care of it and directed me to the waiting area. The waiting area at this service center is the best I have ever experienced. They have a few different areas that you can relax and wait in. Drinks and snacks are also available. After Two hours had passed I became a little concerned as I had watched other customers come in and leave after having their vehicles serviced. I inquired at the desk what might be taking so long in my case. It took about another 15 mins and then i was on my way. I tend to avoid having routine maintenance done at the dealerships because it has always seemed to take forever in the past. At jiffy lube I'm in and out in 30-45 mins. In the dealerships defense they did include a complementary car wash and that may have been the reason it took longer than I had planned for. The service personnel that I interacted with were all friendly and professional and the service center does seem top notched. More
by admin
Employees Worked With
Other Employees :
Never talked with Chris, Nate Fisher-Castro took care of me.
November 15, 2017
Two great vehicles, one great Dealership! Bought a new truck and had such a great easy experience decided to get a second car too! Loved working with Kim Miller at the GMC location, she made Bought a new truck and had such a great easy experience decided to get a second car too! Loved working with Kim Miller at the GMC location, she made this process simple and very painless. Thanks so much for my new vehicles...LOVE them both! More
by Sibley8
Employees Worked With
Kim Miller
November 07, 2017
Great Experience I found a used Honda CRV online at Royal Buick GMC of Tucson. We went to see it and Kim Miller gave us all the information and took us for a test driv I found a used Honda CRV online at Royal Buick GMC of Tucson. We went to see it and Kim Miller gave us all the information and took us for a test drive. She was very friendly and helpful, while remaining professional. We bought the car! More
by jpetrak
Employees Worked With
Kim Miller
November 04, 2017
Good experience! The process was easy and they explained everything, every step of the way Kim Miller was very helpful and friendly as soon as we pulled in to the deal The process was easy and they explained everything, every step of the way Kim Miller was very helpful and friendly as soon as we pulled in to the dealer. It was a wonderful and easy experience More
by Anthony King
November 03, 2017
Professional, knowledgeable and friendly Everyone from the sales consultant (Tim Funderburg) to the sales manager (Mike Sitzman) were friendly, professional and knowledgeable about the vehicl Everyone from the sales consultant (Tim Funderburg) to the sales manager (Mike Sitzman) were friendly, professional and knowledgeable about the vehicle we wished to purchase. They located the exact model we desired at a dealership in Peoria and had it delivered the next day. We met with the delivery/technology specialist (Pete Trinque) who offered to come to our home to educate us about all the new capabilities of our XT5 Platinum. We look forward to working with him. More
by Butch
Employees Worked With
Pete Trinque, Tim Funderburg, Mike Sitzman
