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Royal Buick GMC of Tucson
Tucson, AZ
1,350 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer!
Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC!
Why Choose Us?
Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks.
Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield.
Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service.
Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo.
Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility.
Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services.
Inventory & Deals
Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance.
Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it.
Financing & Lease Deals: We make dollars and sense. Check back monthly for something new.
Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll.
Extra Perks
72-Hour Buy Back Guarantee: Not the right fit? Bring it back.
We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying.
GM Tire Price Match: Why shop around when you can settle with the best?
In The Community
As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes!
Let's Connect!
Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations.
Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,350 reviews
February 08, 2017
Misleading Extended Warranty Scam My wife and I purchased a 2010 Buick Enclave with ~35,000 miles on it, I were talked into purchasing the Extended Warranty (which I never do) administ My wife and I purchased a 2010 Buick Enclave with ~35,000 miles on it, I were talked into purchasing the Extended Warranty (which I never do) administered by NWAN. It was clearly explained that for $2,200.00 the warranty would be Extended by 72 months or 75,000 miles (35,000 + 75,000 = 110,000) Right? So in this case, with the coverage clearly being explained we purchased their Warranty. Well, I took the car in with ~82,000 miles and guess what, neither Royal Buick/GMC/Cadillac or NWAN would honor the warranty. Claiming that I purchased a 72 month / 75k mile warranty for $2,200.00 that was already half used up. Why would someone do this? And that was NOT what I was told how this would work... as mentioned earlier, I questioned this at the time of purchase. Royal Buick clearly mislead me on this warranty and took $2,200.00 from me in the process. After speaking with both the Royal Management and NWAN it is clear both blames the other and will not do anything to make this right. The cost of the repair was ~$700.00... and I will never spend a dime with Royal Buick in Tucson again. The only way I'll be on Royal lot ever again is for one of the many Recalls that seem to be a trademark of today's Buick. We truly enjoy the Enclave, but Royal Buick has lost a customer for life for their dishonest selling of their extended warranty. More
by HGAZ59
Employees Worked With
Paul Juell
February 07, 2017
lease new car Friendly, made us feel welcome, and no pressure Our salesperson went over and above what was needed to make us feel good and special. He made sure we Friendly, made us feel welcome, and no pressure Our salesperson went over and above what was needed to make us feel good and special. He made sure we had all our questions answered. Derek helped us update items in the car and told us that he is available to help with any other issues, just stop in to see him, this I thought was great service. More
by Judith Andrasic
Employees Worked With
February 01, 2017
Courteous, polite and knowledgeable staff All persons we dealt with went out of their way to be helpful, informative and professional in all aspects. At no time did we feel pushed or encourage All persons we dealt with went out of their way to be helpful, informative and professional in all aspects. At no time did we feel pushed or encouraged to do anything not in our best interest. We were treated with respect by everyone we came in contact with. More
by Rich1943
Employees Worked With
Krysta Valerio, Rick Morreale
January 31, 2017
Great I have been a customer since 2003 and have always had a good experience. Krysta went out of her way to help me with everything. Everyone was wonder I have been a customer since 2003 and have always had a good experience. Krysta went out of her way to help me with everything. Everyone was wonderful. I feel that we are like family. More
by Rochelle's envision
Employees Worked With
Fernando Rodriguez, Krysta Valerio, Rick Morreale
January 23, 2017
From a Jack to a King! We first talked by phone as we live 75 miles away. Discovered Royal had a new 2016 Enclave at a lower price. Negotiated by phone to an acceptable pr We first talked by phone as we live 75 miles away. Discovered Royal had a new 2016 Enclave at a lower price. Negotiated by phone to an acceptable price and exchange. Our Subaru was wonderful but just a little too small for a big man. Krysta was most helpful and we are appreciative of all her work. One suggestion: For such a long process at the dealership there should be some snacks available. Subaru has a counter with fruit, cookies and various coffees (and water! More
by 2mainers
Employees Worked With
Krysta Valerio
January 21, 2017
Couldn't have asked for a better experience. Mike and Krysta were professional, courteous, accommodating and made the overall process easy and painless! The staff has always been a pleasure to de Mike and Krysta were professional, courteous, accommodating and made the overall process easy and painless! The staff has always been a pleasure to deal with. More
by Gman
Employees Worked With
Mike Sitzman, Krysta Valerio, Rick Morreale
January 15, 2017
Totally pleasant and professional experience! Fernando Rodriquez met us at the door and inquired about our vehicle needs. He stayed with us all the way through the selection and purchasing ph Fernando Rodriquez met us at the door and inquired about our vehicle needs. He stayed with us all the way through the selection and purchasing phase and was very knowledgeable about both the vehicle and all of its options. Fernando was also very thorough in explaining various purchase/finance options. Once we had completed the transaction he was very helpful in showing us how to set-up and utilize all of the various functions on the Acadia, especially many that we had not had on any previous vehicle that we have owned. I would not hesitate to recommend Royal Buick GMC Cadillac to any of my friends. More
by Rod and Jan
Employees Worked With
Fernando Rodriguez, Rick Morreale
January 08, 2017
New vehicle The process of purchasing my vehicle was very well organized. Our salesperson Van Bouttirath was very knowledgeable about the vehicle. I felt very com The process of purchasing my vehicle was very well organized. Our salesperson Van Bouttirath was very knowledgeable about the vehicle. I felt very comfortable and was not pressured at all. More
by Red caddy
December 22, 2016
AWESOMESAUCE The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed The people at Royal Cadillac are simply amazing! Every time I have a need to visit them, I come away from the experience more impressed and overjoyed with my purchase. What an incredible car! Thanks...John More
by JBBlues
Employees Worked With
Andrew Caviglia
December 17, 2016
What a wonderful staff Royal has especially Derek Deckens. Both myself and my husband have worked as professionals for many years, myself as a Registered nurse and my hubby as a defense contractor so we are aw Both myself and my husband have worked as professionals for many years, myself as a Registered nurse and my hubby as a defense contractor so we are aware of professional customer service and Derek Deckens is that sales consultant for Royal, Royal Automotive is lucky to have him. We also interfaced with Andrew who we enjoyed being with and of course working with my family relative Alexandria was very special. What a great team Royal has! My husband and I don not take for granted our blessing and the Royal experience is part of that blessing. Without hesitation we will suggest to all our friends who are looking for a car to go to the Royal Automotive group and ask for Derek. Thank you to all at Royal. Mike/Yvonne Jennings More
by yvonne jennings
