Royal Buick GMC of Tucson

No pressure!! OUr sales person, Scott Chambers was the best experience we have ever had with purchasing a new car and the rest of the personal we dealt with was a OUr sales person, Scott Chambers was the best experience we have ever had with purchasing a new car and the rest of the personal we dealt with was also professional, from the manager, Mike, to the finance guy, Paul. Now lets hope the car is as good as the sales staff. More

Excellent professional performance As owners of six Cadillacs over the past 27 years, most purchased new and all serviced at Mackey/Royal, we have consistently received excellent servic As owners of six Cadillacs over the past 27 years, most purchased new and all serviced at Mackey/Royal, we have consistently received excellent service. My sales consultant for this purchase was Kim Miller who was very personable and professional. She listened to what we were looking for in a vehicle and showed us those that had features we were interested in. She was knowledgeable about all the vehicles we looked at and was very patient in answering all our questions. She was responsive to specific items desired and took a lot of time demonstrating all the features of the Cadillac SRX we purchased. I would definitely recommend her to others and would consult with her again at any time we considered another purchase. M.A.Wallace More

Great Best car buying experience I've ever had. Cort was so nice! The finance was fast and easy. I know where I will be buying my next cars Best car buying experience I've ever had. Cort was so nice! The finance was fast and easy. I know where I will be buying my next cars More

Awesome Experience- Thank you Derrek It's been years since I've purchased a car from a dealership due to a horrific experience. I was reluctant to even entertain the thought of going thro It's been years since I've purchased a car from a dealership due to a horrific experience. I was reluctant to even entertain the thought of going through that ordeal again. As my husband I began to search for used vehicles again, one captured our attention. I was hesitant at first but my husband talked me into it. I could not have been more please and put at ease. Our sales rep. Derrek was amazing. No pressure kind of guy. Was not pushy, was calmed and did an amazing job in sharing their philosophy at Royal Buick. He allowed us to test out the vehicle for a day with no strings attached. We ended up purchasing the vehicle and was further pleased as the time he took to go over the features of the vehicle, even helped us with setting up the On-Star system. We felt that we were the only customers in the entire place. As we went through the features we noticed a small rip on one of the seats, I brought it to his attention and mentioned he would look into it for us. At that point he didn't have to say anything, given that we had already purchased the car, but in true customer-satisfaction fashion, he continued to take care of us. Thank you Derrek for making the entire experience worth-while. - Cynthia and Damian More

Very pleasurable experience! My husband and I both were very pleased with the entire process from start to finish. Our sales rep was very professional and knowledgeable about eac My husband and I both were very pleased with the entire process from start to finish. Our sales rep was very professional and knowledgeable about each aspect of the sale and the car itself! We would definitely recommend Kim Miller and the entire team at Cadillac. We also love our new truck! More

great experience we looked at other royal dealers for various cars and ultimately decided on the gmc denali acadia. while filling out the paperwork, my wife took anoth we looked at other royal dealers for various cars and ultimately decided on the gmc denali acadia. while filling out the paperwork, my wife took another look at the Cadillac XT5. our salesperson, kim miller, didn't miss a beat. next thing you know we are buying the XT5. went back today to pick it up and we couldn't be happier. all the personnel at royal were superb. they even bought us lunch due to the length of time filling out TWO contracts. I would recommend royal dealers for any and all of your auto needs, no matter what the model or type you desire More

Royal treatment at ROYAL BUICK Our purchasing experience was a bit unusual but the professionals at Royal were all dedicated to customer service. The hours are very convenient and Our purchasing experience was a bit unusual but the professionals at Royal were all dedicated to customer service. The hours are very convenient and the showroom is attractive. Roses are a nice touch. More

Attention To Detail! If you want to feel special, get a great car and experience. Buy your car at Royal. We have been with them for years and bought several cars with them If you want to feel special, get a great car and experience. Buy your car at Royal. We have been with them for years and bought several cars with them. Their service is exceptional. More

Fantastic Sales and Service This is my 5th car from the Royal Group. I would not go anywhere else. Rachelle an Patty are fantastic in Sales. I have 2 new friends. This is my 5th car from the Royal Group. I would not go anywhere else. Rachelle an Patty are fantastic in Sales. I have 2 new friends. More

Thank you, Ahmad This is the 4th vehicle we have purchased from Royal Buick and Ahmad....he is an excellent, helpful, kind, and pleasant salesperson. We trust that he This is the 4th vehicle we have purchased from Royal Buick and Ahmad....he is an excellent, helpful, kind, and pleasant salesperson. We trust that he is looking to help us find the best vehicle at the best price......and he is very knowledgeable about the inventory and features of various models. More