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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,371 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,371 reviews

May 08, 2018

Competent, friendly and team oriented I couldn't have asked for a more friendly, team oriented and competent group of people to work with. Didn't know an answer? No problem. Knew who to as More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bracety, Sarah McDonald, Nate Fisher-Castro
May 09, 2018 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle, Pat. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Sarah was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

May 01, 2018

Shhe is the is the most friendly person I ever did meet. I hope she go,.far in. Sales. She went way out .She went way out to try, to help to help us out. Ok S More

by Ladybug,lovebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan I think his name , Sarah McDonald
May 01, 2018 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

April 28, 2018

A Pleasant Experience I didn't feel pressured to buy features on the car that I didn't want or need. It was generally a pleasant experience provided by Ryan and the other More

by Caddy Daddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene Herndon, Ryan Lapotosky
May 01, 2018 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ryan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

April 19, 2018

Extended warranty on 2008 Torrent I would like to thank Brianna who helped me set up the service and Mike Van Erem who carried it out. Everything was professionally handled. If I wa More

by Philkiraly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Apr 20, 2018 -

Royal Buick GMC of Tucson responded

Phil, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

April 18, 2018

Paul C. - Cadillac purchase - 4th overall Royal purchase Have dealt with great new car purchase experience with Royal Buick, Lexus and now Cadillac (2nd time recent purchase). Excellent support and Customer More

by Paul C
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor (Internet Mgr) and Dan (Business Mgr), Justin Rade
Apr 18, 2018 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle, Paul. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Justin, Dan, Taylor, and Chris was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

April 16, 2018

A "painless" car buying experience. As someone who dreads, and I do mean dreads, buying a new car, I could not have been happier with my experience at Royal Buick. Kim Miller is knowledg More

by Janet King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Apr 16, 2018 -

Royal Buick GMC of Tucson responded

What an enjoyable review to read, Janet! It is reassuring to know Kim provided you with a hassle-free and great shopping experience. Royal Buick GMC Cadillac’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

April 11, 2018

A Truly Nice and Knowledgeable Service Advisor I would recommend Mr. Chris Savastano to the Tucson Community. He is highly professional and knowlegeable regarding GM service issues. I would sugges More

by Bassman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bryon Baxter, Justin Rade
Apr 12, 2018 -

Royal Buick GMC of Tucson responded

It’s great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

March 19, 2018

Awesome I HAVE NEVER BEFORE FELT COMPLETELY SATISFIED BUYING A NEW CAR. I DID THIS TIME AND SO DID MY HUSBAND.WE COME IN TO LOOK A NEW BUICK AND ASKED KIM FO More

by JosieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Josie, thank you for your kind words and for taking the time to inform us of your ongoing positive experience, and we're sincerely pleased to know that Kim 's efforts have made the difference for you. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need any service, we are more than happy to lend a hand. Kind regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com.

March 17, 2018

Amazing Experience Today and our new Buick - To Ryan, I just wanted to say thanks for all your help today and Linda really loved the roses. We are so very happy with y More

by TourGuy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Ryan was able to go above and beyond your expectations and provide you with such a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

February 27, 2018

Great Experience I purchased a 2011 Cadillac Escalade on February 26, 2018 from this dealership. Kim Miller my sales person was very polite, professional and did a gr More

by srsalespro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Mar 23, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for this wonderful feedback! It's fantastic to know Kim helped make us worth the drive and that he was very polite and professional during your visit. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

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