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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,371 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,371 reviews

June 27, 2018

Good experience This was the best experience I’ve had purchasing a car. I was really happy to have a woman as the sales person since I was in sales when I worked, More

by Stocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Royal Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

Royal's Review Krysta did an excellent job very thorough and quick. I appreciate everything. If I ever have anybody to refer I would send them to her for sure. Than More

by Chera79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review, Chera. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Krysta assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

Great Service Great experience Krysta had great customer service no pressure very relaxed environment Krysta listened to what we wanted and she took the time to loo More

by Rj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Krysta. Please let us know if we can ever help you in the future. All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

Great buying experience! Krysta was amazing! No pressure, very knowledgeable and respectful.The process was easy and expeditious. No back and forth haggling over the price of More

by 5Stars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review. We are pleased to hear that Krysta was able to provide an efficient and overall positive experience. We hope to see you again soon! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 26, 2018

White Glove Service Selected Cadillac almost exclusively as a result of the service received from Krysta D. Goes above and beyond for her customers. Best buying experienc More

by Tucsondriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for leaving this awesome review of our dealership. Krysta truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 26, 2018

The best car for our family Krista was very attentive and helped my family find the car we didn't even know we wanted. We went in to look at one car, but she found us a car that More

by Michelle P
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Hello Michelle, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Krysta was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 24, 2018

Pleasant & very helpful Our sales consultant Dave Hoffman was competent, friendly, and helpful with the purchase of our new GMC Yukon. He was such a pleasure to work with. More

by SNOOTIEFOX
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoffman
Jun 26, 2018 -

Royal Buick GMC of Tucson responded

Thanks for your outstanding review! We're glad to hear that Dave was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 14, 2018

Great experiance! Great overall experience. Dealership is nice and welcoming. Excited for our 2017 Grand Caravan. Rayn is very helpful and friendly, definitely will be More

by Daniellee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Jun 15, 2018 -

Royal Buick GMC of Tucson responded

Hello Danielle, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ryan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 01, 2018

Don't Stand Behind Customers I purchased a brand new 2018 GMC Terrain in December and have had nothing but trouble. The purchase process at Royal GMC is great, but the service de More

by JWalsh
Recommend Dealer
No
Employees Worked With
No need.
Jun 18, 2018 -

Royal Buick GMC of Tucson responded

Hello, we are very sorry about the problems you have been having with the Android Auto connectivity. Sometimes the new technology is difficult to diagnose when there are problems. I have just spoken to Chris again on this matter to see if the problem is resolved since your last visit. We appreciate your patience and please let us know if the problem is persisting so we can keep working to find you a fix.

May 24, 2018

Amazing help for a tricky vehicle problem. Mike had been my service advisor at Royal Buick on speedway. He was always friendly and quick with any new car problems that needed attention. I wou More

by F Kaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Van Erem
Jun 13, 2018 -

Royal Buick GMC of Tucson responded

We appreciate the kind words. We look forward to seeing you again in the future! All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

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