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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,371 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,371 reviews

July 11, 2018

Dave listened and understood to my situation. I had owned a Cadillac in the past, and was interested to a lease. Dave helped me find a vehicle that fit into my budget. The financing had to be crea More

by KerryMulford
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman
Jul 12, 2018 -

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle, Kerry. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dave was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 30, 2018

A pleasant and professional experience. From test driving, choosing and closing on the 2018 Encore lease to surrendering the previously leased vehicle from Royal Buick, the entire process wa More

by The Chile Pepper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah McDonald
Jul 03, 2018 -

Royal Buick GMC of Tucson responded

Thank you for the feedback! We are happy to hear of your positive experience at Royal Buick GMC Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 30, 2018

Excellent service! I walked in to inquire about buying an Encore. There was no pressure to make a decision. Buick Royal made the process easy. Kim was very professional More

by Doraluz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Miller
Jul 03, 2018 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review. We are pleased to hear that Kim was able to provide an efficient and overall positive experience. We look forward to working with you again in the future. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 28, 2018

My experience was mostly just pleasant. I was promptly greeted as I entered. My first impression was let's make this a pleasure not a hassle to purchase a vehicle. I then was introduced to m More

by Electrician
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 29, 2018 -

Royal Buick GMC of Tucson responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Royal Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Thanks again, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 28, 2018

Excellent pricing and customer service! Highly recommend this dealership. Sarah Jean McDonald helped us and we have purchased 3 vehicles this year. Competitive pricing and Warranty Forever m More

by Rmarsh228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah McDonald
Jun 29, 2018 -

Royal Buick GMC of Tucson responded

Thank you for your great review! We're glad to have Sarah on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 28, 2018

Efficient and professional experience! Sarah McDonald was a pleasure to work with while putting together our Cadillac XT5. She made the process of ordering our car fun. She was well infor More

by DDZ1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah McDonald, Gene Herndon, Daniel Ivey
Jun 29, 2018 -

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sarah assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best regards, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

2011 Buick Regal cxl I purchased a 2011 Buick Regal cxl from Krysta. I was in a tough situation and she made the process as easy and stress free as possible. I honestly di More

by Heidi Dominguez
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air, Heidi! Krysta is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

Quick and hassle free shopping experience Krysta was excellent to deal with in our new car buying experience. She was friendly and quick making a deal on the phone. When I traveled far to buy More

by sackingsfan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bouttirath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Krysta and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

Best car buying experience ever! Recently I purchased a Cadillac XT5 from Royal Buick GMC. This was by far the best car buying experience I’ve had to date. Additionally, my salesperso More

by Carlag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bracety, Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you for your great review! We're glad to have Krysta on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

June 27, 2018

My new truck Had a great experiencing working with Krysta Diaz as she was knowledgeable and helpfull while making leasing a new truck simply and easy. I highly rec More

by Brian04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Jun 27, 2018 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us, Brian! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Krysta was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

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