Royal Buick GMC of Tucson

On 3/12/2024 I was passing through Tucson in a newly purchased 2024 Yukon XL when I experienced a Google maps failure. I wasn’t able to determine the problem due to the failure of my Las Vegas dealersh purchased 2024 Yukon XL when I experienced a Google maps failure. I wasn’t able to determine the problem due to the failure of my Las Vegas dealership to include a owners manual at my time of purchase. Amanda and Susan were amazing fixing my problem, showing me how to prevent it from happening again, and walking me through the correct methods of turning on other driver convenience functions that my purchasing dealer totally omitted explaining. Experiencing their level of competence has made me wish I could be a Royal customer when I make my next purchase. More

All of the staff at Royal GMC were very friendly and welcoming. Jose Made the buying process much less stressful, very knowledgeable & understood exactly what we were looking for, we definitely recommen welcoming. Jose Made the buying process much less stressful, very knowledgeable & understood exactly what we were looking for, we definitely recommend Jose for your next purchase!! More

About a year and a half ago we bought a car from Joe at Royal Lexus. During the transaction we obtained his cell phone number. We have called him to set up service numerous times and had it scheduled with Royal Lexus. During the transaction we obtained his cell phone number. We have called him to set up service numerous times and had it scheduled with no problems. We recently contacted him again because we are in the beginning stages of needing another vehicle and we found out he isn’t even at Lexus anymore. He would contact Lexus to set up our service for us instead of sending us to them! We would have never guessed he was at another location! He is so accommodating! Joe provides first class customer service!! More

Chance was very helpful and knowledgeable about the product. Customer service was really good and the dealership is willing to work with the customer. product. Customer service was really good and the dealership is willing to work with the customer. More

We'd been looking for a nice used car for a while. We visited the dealership and were 'assigned' Jake Mullen who promptly found something in our price range. While that vehicle didn't work out, he fou We visited the dealership and were 'assigned' Jake Mullen who promptly found something in our price range. While that vehicle didn't work out, he found another after we'd left and even sent us a video of the vehicle! We went back first thing the next morning and bought it. His service is amazing and sense of humor rivals only mine. An all around great experience at Royal (again!). More

This is Ron Peterson and daughter, Julianne Coltrin, we wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding in the car! Because Ryan is such a kind and personable person, he’s the one you can account on and trust when buying one of the biggest choices and purchases you’ll make in life… a car, your freedom! He even brought us Eggee sandwiches while we waited. Thank You Ryan, We wish you nothing but the best in Life! Sincerely, Your Loyalist Customers More

The Best and what a truly good person. Made my visit for service seems as I was the only customer in the shop. He is the reason I keep coming back to Royal for all my new cars( every 3 ye Made my visit for service seems as I was the only customer in the shop. He is the reason I keep coming back to Royal for all my new cars( every 3 years) and all my service. Thanks Jim What a great service team. More

My wife and I had been looking for a new vehicle. We stopped by the Royal Buick GMC dealership. We were greeted by Scott Abbott. Before Scott showed us any vehicles, we sat down with him and discusse We stopped by the Royal Buick GMC dealership. We were greeted by Scott Abbott. Before Scott showed us any vehicles, we sat down with him and discussed our needs, wants, and price range that we would be comfortable affording. Scott then reviewed his inventory and found two options that might fit our needs, wants, and price. After looking at both options, Scott took us for a test ride in the car that we thought was best for us. Although, we did not buy the vehicle, Scott did not pressure us at all. More

Great experience. Spencer rocks. Couldnt be happier with the entire process. Will contine to be back to Royal for all my future needs. Spencer rocks. Couldnt be happier with the entire process. Will contine to be back to Royal for all my future needs. More

Very happy with MaryLou in buying our used vehicle. She was very courteous, knowledgeable and was very pleasant to work with. We would deal with her again if we ever need another car. She was very courteous, knowledgeable and was very pleasant to work with. We would deal with her again if we ever need another car. More