Royal Buick GMC of Tucson

Great Service I would def recommend Chris S. & his team to all my family & friends. He demonstrates what customer service should be. I have been going to him for se I would def recommend Chris S. & his team to all my family & friends. He demonstrates what customer service should be. I have been going to him for service on my Cadillac's for the past 11 years. Customer service has always been great & never to disappoint . Always returns my calls promptly & always willing to offer advise when I need it. More

Awesome! My husband and I purchased our 2018 Sierra Denali and was helped by Aaron Rubio. Such a great Salesman very kind, patient and knowledgeable. One of th My husband and I purchased our 2018 Sierra Denali and was helped by Aaron Rubio. Such a great Salesman very kind, patient and knowledgeable. One of the best experiences I've had with a dealership ever. They weren't pushy trying to force me into something I didn't want. They aren't commissioned based which is the best. The whole staff was very attentive, I definitely recommend it. More

Treated me with respect. Ryan really stepped up and helped me with the purchase of my new Terrain. He was knowledgeable and walked me through the whole process. I would recomm Ryan really stepped up and helped me with the purchase of my new Terrain. He was knowledgeable and walked me through the whole process. I would recommend him and this dealership to everyone. Thanks Royal and Ryan! More

Kim Miller was excellent to work with. I highly recommend this dealer and Kim Miller. My husband and I were looking for an SUV and Kim did a great job showing us all the styles and benefit I highly recommend this dealer and Kim Miller. My husband and I were looking for an SUV and Kim did a great job showing us all the styles and benefits of each. We settle on the Cadillac XT5 and I am sure we will be very happy! Thanks Kim!!! More

No complaints I had a very good experience buying a car here, they helped me decide on a purchase based on my requirements. They were also great after I signed for I had a very good experience buying a car here, they helped me decide on a purchase based on my requirements. They were also great after I signed for the car, taking care of cosmetic work as promised and driving the car to me when that was completed (amd providing me with a loaner). More

Exceptional Service & Customer Care by Josh Dewitt I have used Royal Service Department for 14 years. Chris Savastano, Service Writer is very helpful in scheduling appointments that fit my schedule and I have used Royal Service Department for 14 years. Chris Savastano, Service Writer is very helpful in scheduling appointments that fit my schedule and explaining what repairs & service is needed. My mechanic Josh Dewitt is the best mechanic I have had. Josh will provide detailed explanations on repairs, what could be needed or will be needed and why. I am very satisfied with the work of Josh Dewitt & I will use Royal Service for all of my car service & repairs. I highly recommend using Royal Service Department. More

Trade in for a used Minivan Tristan was awesome. Not only did he get us into the car my wife was looking for and gave us a fair deal on the trade in but they also beat our pre qu Tristan was awesome. Not only did he get us into the car my wife was looking for and gave us a fair deal on the trade in but they also beat our pre qualified interest rate. We can't say enough nice things about Tristan. He is such a natural at making you feel comfortable with the whole process and not forcing you into anything you don't want or need. We will definitely be recommending the whole Royal team and especially Tristan to everyone we talk too. Thanks again! More

Above and Beyond Service by Josh Dewitt I want to acknowledge Chris Savastano (service writer) and Josh Dewitt (Master ASE Certified and Master GM Certified mechanic) at Royal Buick GMC for I want to acknowledge Chris Savastano (service writer) and Josh Dewitt (Master ASE Certified and Master GM Certified mechanic) at Royal Buick GMC for their outstanding customer service. I took in my 2015 GMC Sierra SLT 1500 for transmission shifting issues. Josh’s thorough inspection and diagnostic skills enabled him to know the exact steps to take in order to resolve the 8L90 8-Speed Transmission shifting issue. When I picked up my truck, Josh articulated the problem and the steps he took to resolve the issues. He went so far as to explain potential symptoms to monitor in the future, took the time to make sure I thoroughly understood the issues/diagnosis, and ensured I was completely satisfied with the results. I would highly recommend Josh Dewitt to anyone in need of GM service at Royal Buick GMC. More

AMAZING EXPERIENCE! I just bought my 3rd Buick Enclave from Royal Buick! Derek Deckers was SO AMAZING to work with! Having a very busy schedule, Derek made a point to sta I just bought my 3rd Buick Enclave from Royal Buick! Derek Deckers was SO AMAZING to work with! Having a very busy schedule, Derek made a point to stay late, communicate, and make the process go very quickly and smoothly! He took the time to make sure we knew about all the features and he made sure we felt comfortable driving away in the car! We would 100% recommend Derek to anyone looking to buy a car! More

My salesman Ryan did a very good job getting me into a car Ryan was very helpful very courteous he got me the financing we had a couple issues with the car which your service department took care of I hope Ryan was very helpful very courteous he got me the financing we had a couple issues with the car which your service department took care of I hope it was a pleasant experience More