Royal Buick GMC of Tucson

Purchased 2018 Terrain My friend and her husband referred me to Sarah McDonald as my sales agent. It was a great experience! Love my new Terrain! I am a Realtor and need a c My friend and her husband referred me to Sarah McDonald as my sales agent. It was a great experience! Love my new Terrain! I am a Realtor and need a comfortable ride for my clientele. The included safety features have also saved me money on my auto insurance. Thank you Josh and Angie for the referral to Royal. It was a ROYAL experience!! More

Great service Was referred by friend that got a great deal and awesome customer service. So decided to give them a shot.am very glad I did so.gave me a good deal,de Was referred by friend that got a great deal and awesome customer service. So decided to give them a shot.am very glad I did so.gave me a good deal,despite being upside down on my existing car.would highly recommend this dealership for there no games,super easy,car buying experience. More

Professional The exterior of the dealership was clean and organized and the showroom was equally clean and comfortable to discuss business. Ryan Lapotosky knows th The exterior of the dealership was clean and organized and the showroom was equally clean and comfortable to discuss business. Ryan Lapotosky knows the Buick and Cadillac lines. When we finally decided on the exact vehicle Ryan had the paperwork ready and was a very smooth process. More

Wonderful We were treated extremely well by everyone we came in contact with. Very professional and attentive to our needs. Luzi Gonzalez is very friendly, has We were treated extremely well by everyone we came in contact with. Very professional and attentive to our needs. Luzi Gonzalez is very friendly, has a great personality and made us feel very much at home, Very nice lady. More

Quick and easy purchase Ryan had all of the paperwork ready when I arrived. We did a test drive, confirmed everything was correct and the transaction was complete! A minor Ryan had all of the paperwork ready when I arrived. We did a test drive, confirmed everything was correct and the transaction was complete! A minor issue which led to 4 stars instead of 5 was product knowledge. We initially were unable to determine the trim pkg on this vehicle. While not any one persons fault, it seems it was a data entry error which led us to believe it was a base trim pkg. In the end we resolved it.and found the correct.trim level and.moved.forward. More

Happy Campers! We had the best salesman ever. He didn't push us at any time and really worked hard to find us the BEST car that met everything we needed in a car. We had the best salesman ever. He didn't push us at any time and really worked hard to find us the BEST car that met everything we needed in a car. His name is Rubin Encinas. A professional who was also very personable. We are in our golden years and have bought many many cars in our lifetimes. This experience with Rubin was the best experience we ever had in buying a car. Ten stars to him! He worked hard to not go over our budget too. We appreciate him very much. The service center is great! Fast and professional. Mike Van Erem is the best! He keeps you informed on what is going on and how long he expects before service is done, he explains everything too. We have worked with him for years. Both men are keepers! We enjoyed every part of our GMC/BUICK experience! More

Got a great deal . Good price low miles. A beauty. Researched online and found car we wanted. Price was right and low miles. Ryan took care of all details. Got to drive our new car home. Very nice. It Researched online and found car we wanted. Price was right and low miles. Ryan took care of all details. Got to drive our new car home. Very nice. It’s our second purchase from Royal dealerships. More

Thank you Ryan! I found my 2017 Ford Focus in-line. Ryan was very helpful and let me test the car overnight. Today it is officially mine! Thank you so much for the gr I found my 2017 Ford Focus in-line. Ryan was very helpful and let me test the car overnight. Today it is officially mine! Thank you so much for the great experience. More

New Car Purchases Went looking for a Mid-Size SUV that had comfortable seats for my wife, due to the back issues that she deals with. Aaron Rubio provided the help, kn Went looking for a Mid-Size SUV that had comfortable seats for my wife, due to the back issues that she deals with. Aaron Rubio provided the help, knowledge and direction to allow us to purchase our cars with the equipment that we were looking for. He and Van Bouttirath did this without pressuring us and gave us an excellent price. More

Service Experience with Joshua DeWitt and Chris Savestano I have had service on a Buick and GMC Suburban over the past few years and been completely satisfied with the professional treatment and work performe I have had service on a Buick and GMC Suburban over the past few years and been completely satisfied with the professional treatment and work performed by both Joshua DeWitt and Chris Savestano. They are courteous and friendly and provide me with very detailed information upon which I can make a decision. The quality of work performed by Joshua is always excellent. More