Royal Buick GMC of Tucson

Excellent service We were welcomed in with smiles and everyone was more than helpful to our questions!! We would recommend everyone we know to this dealership!! Big sh We were welcomed in with smiles and everyone was more than helpful to our questions!! We would recommend everyone we know to this dealership!! Big shout out to Krysta for being sooo helpful and answering every single question we had about our new car!!! And being so patient with our 3 year son as well :) More

Purchase of a new car I am a repeat customer with Royal Buick and have purchased two previous automobiles here. I am used to good customer service which I always receive he I am a repeat customer with Royal Buick and have purchased two previous automobiles here. I am used to good customer service which I always receive here. On the date of my most recent purchase, I had the pleasure on dealing with Ryan Lapotosky. He is a true professional, who displays the wisdom of the sale. He made my sale and trade in, an easy transition. I enjoyed working with this professional. More

Excellent service. From start to finish was a great experience. It was a pleasure dealing with Ryan. Got the whole thing done in a matter of hours instead of most the da From start to finish was a great experience. It was a pleasure dealing with Ryan. Got the whole thing done in a matter of hours instead of most the day like I am used to it taking. He didnt pressure me at all and was extremely helpful. I will definitely recommend this dealership and him. More

Even my Engineer friend was amazed When a friend of mine said, "Bet you were glad Pete was with you." I had to say, 'Yes, Pete was thoroughly entertained." Pete even had to remark after When a friend of mine said, "Bet you were glad Pete was with you." I had to say, 'Yes, Pete was thoroughly entertained." Pete even had to remark after finding out how old you were, Ryan, "Yikes," he said, "Ryan is exactly half my age." We were both swooped into the 21st Century on the 13th; my driveable vehicle is a manual 1997 Ford Ranger! The XT5 feels secure, unlike many of my other vehicles. But, when I backed up into my 1/2 circle driveway, I bumped into the split rail fence post and was sad to see how much damage I had done. I brought the XT5 home on the 13th, delivered it to the Paint and Body Shop in town, and will be able to pick it up this week, I hope. There goes my $250.00 deductible to fix the damage to the back passenger side door. Yes, I do love the XT5 [2017] and I had to get the damage fixed. My friend, Pete, was mesmerized by all the complications of buying a vehicle without any information on hand...that is, on my hand, he remarked, "I didn't know all this--borrowing the down payment via the phone, getting qualifies on the phone, getting insurance coverage via the phone, all via the phone and the Internet." That's because my friend Pete just gabs a handful of thousands and buys a car just like he buys a head of lettuce in Safeway. Thank you, Ryan, for your gentlemanly attention and listening to my desires. I never felt pushed and so you gained my confidence. It was a good thing. I was wondering, however, how old will you be when I can trade the XT5 in for a smaller model Cadillac? I am thinking...six or eight years, probably. See you then! Thanks a bunch...oh, yes, the beautiful dozen and one [13] deep red roses made it to the vase before they expired. Pete was once more impressed with these little extra touches. My friend, Pete, thinks he is a frugal and simple man; on the other hand, he would surprise himself to know how impressed he was with my purchase of the XT5 on 13 September 2018 from Ryan Lapotosky. With many thanks, Ryan, well see you again! More

Very Professional and First Class I only had interaction with Ryan and Van, both were very Professional and a pleasure to work with. Looking forward to see how this dealership provides I only had interaction with Ryan and Van, both were very Professional and a pleasure to work with. Looking forward to see how this dealership provides service next. The dozen roses for my Wife was a very nice touch! More

Purchased used vehicle I recently purchased a certified preowned vehicle. My sales person was Aaron Rubio. He was very pleasant and took as long as I needed to make a deci I recently purchased a certified preowned vehicle. My sales person was Aaron Rubio. He was very pleasant and took as long as I needed to make a decision. He found just the car I was looking for. This is the third auto I have purchased from Royal. Great customer service and their service department continues the same customer service. More

Great process, completely satisfied Van helped me lease a Buick Envision, he gave me a great offer for my trade ins and got me a low monthly payment. The process was very fast and simpl Van helped me lease a Buick Envision, he gave me a great offer for my trade ins and got me a low monthly payment. The process was very fast and simple and I felt like a member of the family. More

Fast, convenient, and friendly We had a great experience with Krista. She was knowledgable, quick with the process and made it easy to Express our initial worries about buying a new We had a great experience with Krista. She was knowledgable, quick with the process and made it easy to Express our initial worries about buying a new vehicle. I will be back to work with Krista the next time we are looking to buy. More

Easy and stress-free ... geeting the help i needed from my sales associate Krysta Diaz was absolutely the best experience I’ve had buying a vehicle ... she made everythin ... geeting the help i needed from my sales associate Krysta Diaz was absolutely the best experience I’ve had buying a vehicle ... she made everything so easy, explained everything thoroughly,gave me a much needed lesson on all the electronics, and even delivered the vehicle to my work due to my busy schedule. I really didn’t think buying a new truck would actually be enjoyable but it was… Thank you Krysta ! More

Top notch dealer! Team at Royal got me EXACTLY what I wanted! Van was amazing he found the car I wanted in less than a day. When I arrived the car was parked up front w Team at Royal got me EXACTLY what I wanted! Van was amazing he found the car I wanted in less than a day. When I arrived the car was parked up front waiting for me! Process was quick and easy I've never been happier or more pleased with a car buying experience! I will be referring everyone I know, I love Royal! More