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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,396 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,396 reviews

February 01, 2019

Best Experience I've ever had buying a car! I went to 8 different dealers and their reps before I went to Royal Buick, I was impressed with the fast response from Ryan Lapotosky when I pulled u More

by ATR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Feb 13, 2019 -

Royal Buick GMC of Tucson responded

Thank you for the great feedback, ATR! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

February 01, 2019

I was 100% pleased. 😊 I gave.a 5 star to Royal because their team was amazing. I've been having a bad month with my car breaking down on me and my kids every other day prac More

by Vshell75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am very sorry their was a manager involved i forgot his name. Please add him he was awesome as well , Sarah McDonald, Joe Salgado
Feb 13, 2019 -

Royal Buick GMC of Tucson responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 27, 2019

Impossible,,,,,POSSIBLE! I spoke to Ryan by phone as a follow up. He heard, acknowledged, and understood my needs... Within two hours; we had a successful conclusion. I LO More

by Reaper1141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ladies in billing and payment area by popcorn--Sue, Macie, ALL..., Ryan Lapotosky, Tyler Wintersteen
Feb 13, 2019 -

Royal Buick GMC of Tucson responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 21, 2019

Awesome place to do business So I needed a newer truck and Royal was the first place I stopped. Ryan was the sales person I met and he immediately put me at ease. I new the truc More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lapotosky
Jan 22, 2019 -

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ryan assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 13, 2019

Fantastic WOW is all I can say. Professional and personable from start to finish. The BEST experience I have ever had with a dealership. Ryan Lapotosky gets 10 More

by chicagogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Ali Naim
Jan 15, 2019 -

Royal Buick GMC of Tucson responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ryan and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 11, 2019

Great experience! Ryan is amazing, great rep to work with and takes the pressure off of buying a car. Definitely recommend him...great place to shop for a car. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Jan 15, 2019 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC of Tucson and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 10, 2019

Car purchase Our sales agent,Aaron Rubio was efficient and very knowledgeable. No hassles or games. Our 2019 Encore was ready when promised and the various contro More

by Claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Rubio, Quentin Almgren
Jan 15, 2019 -

Royal Buick GMC of Tucson responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 05, 2019

excellent I was very pleased with no hassle. Everything was explained clearly. Ryan even helped me program my car's garage opener when I was having trouble with More

by lrwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, David Rupp
Jan 09, 2019 -

Royal Buick GMC of Tucson responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 05, 2019

Quick and Knowledgeable Luzi and everyone at Royal were very helpful with my search for a new vehicle. I made an appointment with Luzi and she had a full list of vehicles rea More

by lguernsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luzi Gonzalez
Jan 09, 2019 -

Royal Buick GMC of Tucson responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

January 02, 2019

Great Experience Daniel and Ryan did a great job. I have bought a lot of vehicles for our company and this by far was the fastest and most efficient process I have exp More

by Jvnyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Daniel Ivey
Jan 03, 2019 -

Royal Buick GMC of Tucson responded

Thank you very much for writing us a review. We're so glad to hear you had a great experience! Best, Todd Helmick, Royal Automotive Group, Thelmick@royaltucson.com

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