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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,358 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,358 reviews

April 13, 2024

Muy amable persona y me ayudo mucho para agarrar mi carro. Les recomiendo busquen a Jose cuando vallan. More

by dduarte6903
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Royal Buick GMC of Tucson responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 08, 2024

Marie Floriant assisted us last Friday and let us drive a new Buick Envision and a new Cadillac XT-4. The Cad was great (our choice) and so was Marie! We'll definitely ask for her the next time we're visit More

by jsw5579
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marie Floriant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your kind words and congratulations on your new car! I am happy to hear that it was a great process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 07, 2024

The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Van Erem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verduzco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Alex. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 03, 2024

This was my first Cadillac purchase and I’ve only been in the Tuscan area for a couple of months. Seamless purchase transaction with no pressure. MaryLou and Amanda were both professional and a pleasure to d More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryLou Monroe
Apr 05, 2024 -

Royal Buick GMC of Tucson responded

David, thank you for taking the time to share your feedback regarding your experience at Royal Buick GMC Cadillac, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 30, 2024

Marylou made my Truck buying experience wonderful and the minor things I needed done to the truck she took care of. Would definitely recommend her. More

by mikefranklin449
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryLou Monroe
Apr 02, 2024 -

Royal Buick GMC of Tucson responded

Mike, we love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Royal Buick GMC Cadillac. Please feel free to contact me if you have any questions on your new purchase. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

Derek and Scott are the best, we have bought several cars over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. More

by lisahudson119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Deckens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Ellsworth
Mar 29, 2024 -

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Lisa. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

Super helpful made buying my first car simple would highly recommend letting Jose help you More

by Arsenioqcastillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Royal Buick GMC of Tucson responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2024

Marylou and Joe went above and beyond to make this experience pleasurable. We will be telling our friends how professional and courteous they were. This is our first Cadillac and we love it. Thank More

by David A. and Catherine D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryLou Monroe
Mar 28, 2024 -

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, David and Catherine! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 23, 2024

Germaine is not personable and will disregard you. Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my v More

by Buickdriver
Recommend Dealer
No
Employees Worked With
Derek Deckens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germaine Kendrick
Mar 25, 2024 -

Royal Buick GMC of Tucson responded

Thank you for your feedback. Here at Royal Buick GMC Cadillac, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 14, 2024

José nos ayudó con la compra de nuestra carro. Muy buen vendedor y paciente. Nos explicó paso a paso todo el procedimiento. Si lo recomiendo para las personas que quieran comprar un carro vayan co More

by mariapena894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Royal Buick GMC of Tucson responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario, Maria! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sinceremente, Todd - Royal Automotive Group, feedback@royaltucson.com

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