Rowe Westbrook

One of the best experiences buying a car that I have ever had! Jaime was great to work with and the deal that was given was fantastic. Even my trade-in was fair. They went the extra mile to locate and bring had! Jaime was great to work with and the deal that was given was fantastic. Even my trade-in was fair. They went the extra mile to locate and bring in just the Ford Explorer I was looking for. I can't say enough about this dealership. See Jaime for a great experience. More

Tim was knowledgable about the cars and very helpful in reviewing features, taking a test drive and throughout the sales process. Tim was professional and didn't use any high pressure sales tactics. reviewing features, taking a test drive and throughout the sales process. Tim was professional and didn't use any high pressure sales tactics. More

Purchase of company vehicle went smoothly-no issues thus Purchase of company vehicle went smoothly-no issues thus far.Purchase of company vehicle went smoothly-no issues thus far, other than this descriptiv Purchase of company vehicle went smoothly-no issues thus far.Purchase of company vehicle went smoothly-no issues thus far, other than this descriptive review request. Trust if we had any issues we would be contacting the dealership directly. More

Rowe Ford is certainly a dealership I plan to do business with in the future. The salesman was very knowledgeable and crunched the numbers quickly. The entire transaction was very quick-we were there for a with in the future. The salesman was very knowledgeable and crunched the numbers quickly. The entire transaction was very quick-we were there for an hour and a half. I am extremely pleased! More

I have come to Rowe Ford to purchase my last 4 vehicles. Shawn Foster has been my salesperson each time. I recently accompanied my wife while she purchased her vehicle at another dealership and it was not a Shawn Foster has been my salesperson each time. I recently accompanied my wife while she purchased her vehicle at another dealership and it was not a good experience. It literally took all day. With Shawn it's a real pleasure. It didn't take long at all. The service department is top rate as well. Everytime I have come in, the have been very professional and courteous. More

Shawn is not a pushy car dealer. He is also not a suckup, just upfront and helpful. Shopping for a car and negotiating is not something I enjoy. He made a good offer up front. I had to bring the c suckup, just upfront and helpful. Shopping for a car and negotiating is not something I enjoy. He made a good offer up front. I had to bring the car back for some touch up work. Their shop is very organized and efficient. I would recommend this dealership to anyone looking for a new or used car. More

Eric was fabulous!! I went to several dealers of various makes and car models but the reason I came back to Rowe was because of the way I was treated by Eric. He is respectful and does not talk down to 'old makes and car models but the reason I came back to Rowe was because of the way I was treated by Eric. He is respectful and does not talk down to 'old ladies'. A true treasure to have working for you. Scott on the other hand seemed bent on challenging my perception (and ultimate correct assessment of the car pulling to the left) of what was wrong with the car. I realize I had limited time to get it 'fixed' and he was cooperative in accommodating my tight schedule but he could have been more 'customer friendly'. It should not be necessary to have to push for getting a brand new car operating in a straight line or to find out why the bluetooth system does not work properly. I was told he would call Hyundai and find out what could wrong and I had to call him back to learn what was discussed. Then told it was likely I had too many contacts on my phone which I do not...fewer than 50!!! .........Well, it still does not recognize people's names, city names or other requests and the dealer here says "it's a lousy system' and there is nothing that can be done. So ....I have to leave the country for my job in Europe for 4 months and then what????!!!! I paid for a useless option!!!! More

Overall, my experience with Rowe was a good one. The people at the dealership were nice and helpful. I was disappointed that they were understaffed for financing the day I went... it took over 4 hours t people at the dealership were nice and helpful. I was disappointed that they were understaffed for financing the day I went... it took over 4 hours to get the paper work processed, unacceptable. Additionally, I really dislike when a salesperson suggests something along the lines of "anything less than all tens on the survey...we get a 0." Great service gets great reviews. Once again, overall experience was good-but not great! More

Our salesman, Ken Sweet, showed profesional and courteous attention to us with no pressure sales pitches. His only interest was selling us a vehicle that we would be happy with and was right for us. We pur attention to us with no pressure sales pitches. His only interest was selling us a vehicle that we would be happy with and was right for us. We purchased 2 vehicles from him in 3 days. It was the pleasantest and easiest process of buying a vehicle we have ever experienced. More