Rowe Westbrook

Cynthia approached us the first night we were there in a friendly manner and made us feel comfortable right away. She asked us what we were looking for and we told her. She took us to a car that we had ment friendly manner and made us feel comfortable right away. She asked us what we were looking for and we told her. She took us to a car that we had mentioned but then suggested a couple of other cars we might be interested in. We were with her the first night for at least 45 minutes and she was very helpful...not pushy at all. Cyndy called us the next day to see if we were going to come back which we did. What we really liked about Cyndy was her familiar way with us...we felt like old friends when we left after buying the car. My husband and I also were happy with the rest of the staff...the Sales Manager whose name escapes me at the moment and Ray, the "numbers" guy. All around...a very positive experience. More

We got a great deal in a short time with few hassles. Good price on my trade as well. A little slow on the financial process when we picked up the car, though. Only one finance guy in house that day. A l Good price on my trade as well. A little slow on the financial process when we picked up the car, though. Only one finance guy in house that day. A long wait. Could've been better on scheduling. More

The guys at the Quick Lane are knowledgeable, courteous, and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take c and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take care of me as well as my car! More

I've been looking for a car for over a year; spent lots of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked out feeling like it was a relationship built on mutual respect. Looking forward to future interactions. I plan on going out of my way to have my vehicle serviced with them. More

It had been difficult trying to find just the right Hyundai for us, because there were not many cars on any of the lots we had called. We called Rowe Dealership in the morning and was told that a car w Hyundai for us, because there were not many cars on any of the lots we had called. We called Rowe Dealership in the morning and was told that a car was dropped off the night before. That car was the exact color and model that we were searching for. We are about 1 1/2 hours away from the dealership, and Will put a sold sign on the car for us so we would have time to get down there and look at it. Will was pleasant, funny,and very personable. He explained all the necessary details about the car with enthusiam and kept us up to date on the progess of getting the car prepared and ready to go. Will took the time and effort to get to know more about both my husband and me and seemed to enjoy the interaction and time spent with us. Absolutely no pressure at any time.It took a little longer to get the financing completed, only because one of the employees was on vacation, and it was busy at the dealership. The lag in time worked out to our advantage in the long run because the financing and the car were ready at the same time. Chris was also friendly, personable and came in to introduce himself expaining the reason for the delay. While we were completing the paperwork, Chris took the time to get to know us a little, and we talked about experiences hiking and good places to hike in Maine and NH at the same time as getting all the paperwork completed. Again no pressure to buy extra options, and Chris explained all the paperwork thoroughly. Great experience and we would recommend this dealership to others. The Sonata we bought is awesome, and we averaged 42 miles per gallon on the ride up from Westbrook to Augusta. More

I had a great experience with Will. I left extremely happy with my deal on my sonata. I will definitely recommend you guys to my friends and family. happy with my deal on my sonata. I will definitely recommend you guys to my friends and family. More

I went to Rowe Hyundai to see if I could find a new Sonata Limited at a price I could afford. After showing me all three models, Jim Matthew and I chatted and happened upon a late model pre-owned Limit Sonata Limited at a price I could afford. After showing me all three models, Jim Matthew and I chatted and happened upon a late model pre-owned Limited which met my needs and with some haggling, might fit my budget with room to spare. Jim and I sat and I began with a low offer. We didn't agree so I left with a promise to visit again when some new Limiteds came in. But the more I thought about it, I found the car I wanted. The next day I upped my offer to Jim's manager, Dave. Jim and Dave then met me half-way on the price. None of this was high pressure and at no time did I squirm in my chair as most dealers have made me do in the past. They also met my request for a sweetened price on my trade-in. The closing and paperwork went smoothly and within 24 hours I drove my beauty home. Good deal for me, a sale and my solid referral for Rowe Westbrook. Thanks, Jim, for a pleasant and satisfying transaction. More

Ken gave me great advice about buying versus leasing, for my situation. He found the exact car I wanted, had it delivered to the dealership quickly and I was able to get in, sign the papers, and out of ther my situation. He found the exact car I wanted, had it delivered to the dealership quickly and I was able to get in, sign the papers, and out of there with my new car!! It was the easiest car leasing process ever! More

I had a great expereince. Staff was very friendly and helpful! I would recomend this dealership. The best car buying experience I have had to date! helpful! I would recomend this dealership. The best car buying experience I have had to date! More

Excellent service from both Kevin and Scott. Kevin Excellent service from both Kevin and Scott. Kevin was a refreshing change - no pressure, honest, consultative, patient and professional. None of Excellent service from both Kevin and Scott. Kevin was a refreshing change - no pressure, honest, consultative, patient and professional. None of this if I can get the deal with my manager, will you sign today spiel. He seemed genuinely interested in getting me into the right car - and that extended to shifting from a Ford to a Hyundai. Scott was the salesman that took over from Kevin. Scott, too was all about the right car and alot less about the sale. No sales gimmicks, no spiel, just honest and professional advice and consultation. More