Rowe Westbrook

Bought a new 2011 f-150 van, back door opens as you are driving . Shawn our saleperson who we have brought two out of three cars from Rowe is very nice, and helpful but The Service Manager told us when we driving . Shawn our saleperson who we have brought two out of three cars from Rowe is very nice, and helpful but The Service Manager told us when we took the van in to be check " You need to slam the door hard , A new Van and you have to slam it hard to keep it shut ? I don't think so ! Got one call which I missed from General Manager and that was it. I fell through the gap. Never ever a follow up from anyone from Rowe Ford. They want to sell you a Car/Van but if there is a problem Good Luck. And Thats too bad because we enjoyed doing business with them in the past. Maybe because we NEVER had a problem before. I really don't think we would drive the distance of 45 minutes one way again to buy a Car/Truck/ Van again from them . More

I gave the dealership great reviews, because the salesman was very personable and was trustworthy. Steve told the stats on the car and gave me time to decide and test drive the vehicle. The overall experienc was very personable and was trustworthy. Steve told the stats on the car and gave me time to decide and test drive the vehicle. The overall experience was downgraded due to the fact the financing took longer than expected, but that aspect could be due to my credit issues. The Rowe team cleaned the car excellently. I went to 5 dealerships before Rowe and was not satisfied with the service. I loved that when I drove in first day looking for a car -Steve came over and talked to me, but then let me walk around with no hassle. More

The help that I received from Rowe Ford and Ken Sweet was above and beyond what I think anyone would have done. Ken presented himself as a professional; he was understanding and extremely helpful. As everyon above and beyond what I think anyone would have done. Ken presented himself as a professional; he was understanding and extremely helpful. As everyone comments on my new Hyundai you can be sure I will tell them I bought it at Rowe Ford in Westbrook and how helpful both Ken Sweet and Chris Blanchard are. More

This was a very friendly car deal for me, which I have not always encountered in the past. I got the car I wanted, the deal I wanted, and I thought everyone (salesman, sales mgr. and business mgr.) were not always encountered in the past. I got the car I wanted, the deal I wanted, and I thought everyone (salesman, sales mgr. and business mgr.) were great to do business with during the transaction. More

Not so happy with excessive vibration in my new 2012 Escape vehicle. Apparently I'm being advised to live with it. This is not acceptable. Escape vehicle. Apparently I'm being advised to live with it. This is not acceptable. More

Jason was excellent! His knowledge of the product is fantastic and he is very personable. The overall experience was excellent and I would purchase from him again in the future. fantastic and he is very personable. The overall experience was excellent and I would purchase from him again in the future. More

Will was great. He made me feel very comfortable and he didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. More

Jason was very friendly and accommodating. My experience was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out those options that would not be useful to me. I would recommend Rowe Ford, and Jason Burns to anyone. Thanks, guys :) More

I was able to test drive my Focus for a day before making the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. More