Rowe Westbrook

This was a very friendly car deal for me, which I have not always encountered in the past. I got the car I wanted, the deal I wanted, and I thought everyone (salesman, sales mgr. and business mgr.) were not always encountered in the past. I got the car I wanted, the deal I wanted, and I thought everyone (salesman, sales mgr. and business mgr.) were great to do business with during the transaction. More

Not so happy with excessive vibration in my new 2012 Escape vehicle. Apparently I'm being advised to live with it. This is not acceptable. Escape vehicle. Apparently I'm being advised to live with it. This is not acceptable. More

Jason was excellent! His knowledge of the product is fantastic and he is very personable. The overall experience was excellent and I would purchase from him again in the future. fantastic and he is very personable. The overall experience was excellent and I would purchase from him again in the future. More

Will was great. He made me feel very comfortable and he didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. didn't pressure the sale at all. I usually feel harassed at other dealerships but Will had a lot of respect for me and my situation. More

Jason was very friendly and accommodating. My experience was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out was very positive, as was my last used car purchase at Rowe Ford. Ray in financing worked with me to obtain a loan that suited my needs, and left out those options that would not be useful to me. I would recommend Rowe Ford, and Jason Burns to anyone. Thanks, guys :) More

I was able to test drive my Focus for a day before making the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. the purchase. They brought the car that I wanted up from New York. Shawn was great and worked hard to give me a good deal. More

I thought Jamie was very knowledgeable about the Ford Fusion that I purchased, and he took a lot of time explaining to me the features of that particular model. He spent extra time with me on how to use Fusion that I purchased, and he took a lot of time explaining to me the features of that particular model. He spent extra time with me on how to use the Sync feature which I appreciated. I thought he was a great salesman and I would recommend him to anyone else I knew who was interested in buying a car. More

Salesman (Jamie) was knowledgeable about what he was selling including lease/buy options. He showed me several trucks, pointing out advantages of each, including likely resale values. When I went to pi selling including lease/buy options. He showed me several trucks, pointing out advantages of each, including likely resale values. When I went to pick the truck up, he went through everything with me to be sure I knew how the options and controls all worked. We found dome light out. He had that replaced immediately. Very pleasant guy to deal with. The man who did the paperwork including financing,(sorry, forgot his name) was also knowlegeable and friendly. No complaints at all.....Thanks ED More

Jason was very friendly and helpful as usual. He went out of his way to make sure that I was satisfied. I would recommend anyone to deal with Rowe Ford. out of his way to make sure that I was satisfied. I would recommend anyone to deal with Rowe Ford. More

I don't have any experience with the dealership as a whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm t whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm the kind of person who has the deal with the right person in order to buy a car. I'll happily walk right out if my first impression of the person of the sales person who greets me doesn't sit well. Lucky for me, I met Mark and he was wonderfully kind, very knowledgeable about the car and laid back. Instead of talking me into a different color or package that I knew I didn't want, he listened, didn't argue and found me the car I wanted elsewhere in just a matter of days. I've purchased a few cars in the last ten or fifteen years and have always left with a bad taste in my mouth because I've been condescended to, encouraged to buy something I didn't want, low balled or not been taken seriously. I'm happy to say that Mark did none of these things and believe it or not, the experience was even quite fun. Plus... I'm in love with this new Hyundai Accent. A former Honda person, I'm now a convert. More