Rowe Westbrook

My ratings speak for themselves. Our experience was overall satisfactory. The hierarchy of the sales department was a bit cumbersome and inefficient but everyone was polite and kind. overall satisfactory. The hierarchy of the sales department was a bit cumbersome and inefficient but everyone was polite and kind. More

I had spoken with Jason Burns on several occassions the week prior to my purchase of a new vehicle. My needs were specific, a economical and fuel efficient car. I had done some online research regarding th week prior to my purchase of a new vehicle. My needs were specific, a economical and fuel efficient car. I had done some online research regarding the best rated vehicles in the market, Hyundai showed to be an industry leader in fuel efficiency and dependability. Jason's product knowledge and straight fowardness convinced me to set an appointment with him to check out and test drive the Elantra. Once at the dealership, I was approached by a stunning brunette sales associate who was extremely friendly. Jason allowed me test drive a couple of different Elantras and Sonatas, all with different options and trim packages. I made the decision to purchase a 2012 Sonata GLS. I have to admit, buying a car is not on my list of favorite things, matter of fact, I down right despise it! My experience with Jason was outstanding. Ray in finance made me feel like we had been friends for years. He was professional and extremely dilligent in assisting me with back end products and information. I had the oppertunity to meet Kevin in service. Real nice guy! I couldn't be happier with dealership. More

I was fortunate enough to get Ken Sweet as a Salesperson when I called Rowe and asked for someone in sales. I made it very clear I did not have three days to commit to sitting around in a dealership. He i when I called Rowe and asked for someone in sales. I made it very clear I did not have three days to commit to sitting around in a dealership. He identified my needs early, dealt with a challenging trade-in and got me into a "Sweet" truck in short order. There was no "back and forth" with the Business Manager. We did the deal in Ken's office and I was on my way. I will be going back in a few years to do it again. I would highly recommend Rowe Westbrook and particularly Ken Sweet if you are in the market for a new vehicle. More

I bought two cars from this dealer over a three-day period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. My initial contact was with Jason Burns, who sold me the Sonata; and I also worked with Jim Joys (Jason was on vacation), who sold my son the Mariner. The experience of working with both gentleman was nothing but positive in every way. The sales manager, Mike Jeffers, was a straight shooter, which made it very easy for me to decide to buy two cars in record time. I had originally planned to shop at other dealerships, but my confidence in Jason, based on my first meeting with him, made that unnecessary. Jason made such a strong first impression, I expected to hold off buying a car while he was off on a very short vacation. I found Jim Joys, however, to be an excellent salesman, and was very comfortable closing on my son's car with him. In sum, they have a first class team at Rowe Westbrook, and I would not hesitate recommending them to anyone shopping for a new or used vehicle. Thanks, guys, my son and I love our cars. More

I had a very good experience with Jason at Rowe. He quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quic quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quickest way possible. He made the actual closing process as quick as possible. He was well prepared. He did a quick follow up a few days after I brought the car home. I was very pleased overall. Now I will see how effective the service department is as I own this vehicle. I hope the service is as good as the sales. Rick Klausner. More

Kevin and Ray were both excellent in helping me achieve my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed. I appreciate the dedication when so often, sales people tend to drop the more complicated sales such as mine and focus on getting more sales that may require less effort. I would definately reccomend and will be using this dealership again! Thanks to Kevin and Ray! More

Ken and his team worked quickly with less than a perfect situation to make a successful outcome. My credit options were few but Ken found me the right truck. situation to make a successful outcome. My credit options were few but Ken found me the right truck. More

There is always that sense of anxiety when walking into a car dealership. Had a horrible experience at another dealership, so was reluctant on pursuing another. I did NOT feel this way here. The facility was car dealership. Had a horrible experience at another dealership, so was reluctant on pursuing another. I did NOT feel this way here. The facility was very clean, greeted by friendly staff, and had a great selection of vehicles. I feel very fortunate for having the oppotunity to do business with Ken S. He took the stress out of a stressful process. Best personality , actually made buying pleasurable! I have one happy Mom ...thanks to all involved!! More

I had a great experience going through this dealer for my 2012 Hyundai Accent. They really worked with me to get me the car I wanted for the price that I wanted! If you're looking for a place to buy a Hyun 2012 Hyundai Accent. They really worked with me to get me the car I wanted for the price that I wanted! If you're looking for a place to buy a Hyundai, I'd look at Rowe Hyundai Westbrook first! Cynthia made sure everything was all set before I drove the car off the lot and worked hard to get me a great deal! More

I really enjoyed dealing with Kevin Callnan. I sent a request on the net friday night and Saturday morning he replied back.I went to meet him and he knows his stuff.I liked what they offered me for my tr request on the net friday night and Saturday morning he replied back.I went to meet him and he knows his stuff.I liked what they offered me for my trade and any issues have been taking care of.I will do it again when I'm ready. More