Rowe Westbrook

Eric was very professional from our first phone contact through the sale two days later. Took time at the end of his work week to explain the vehicle's amenities which we appreciated. Chris brought a bet through the sale two days later. Took time at the end of his work week to explain the vehicle's amenities which we appreciated. Chris brought a better financial deal to our attention that we took advantage of. Love the vehicle and will recommend Rowe Ford Westbrook for their great customer service. More

Peter Raymond was great, no pressure, he asked the right questions and I like how he knew I was serious about buying a car, I went to all dealers along route 1 looking and Peter was the only one to ask me w questions and I like how he knew I was serious about buying a car, I went to all dealers along route 1 looking and Peter was the only one to ask me what I wanted, I told him, he looked for it and found one and with in days I was driving it off your lot, thanks Peter. More

Very good experience overall. Peter was not "pushy". He listened to what i was looking for and I really appreciated that. He worked hard to find the vehicle I wanted. Price was competitive and "pushy". He listened to what i was looking for and I really appreciated that. He worked hard to find the vehicle I wanted. Price was competitive and they got to where i wanted to be on my trade-in. There was one glitch on the evaluation of my trade-in, but Peter admitted that the communication could have been better. I appreciated his honesty on that. I love the vehicle i got (so far!)! Great experience at Rowe Ford Westbrook! More

We are an commercial customer and have been away from Ford for awhile. I walked into Rowe Westbrook looking for some trucks and ended up dealing with Kevin. He helped us spec some trucks and found us two Ford for awhile. I walked into Rowe Westbrook looking for some trucks and ended up dealing with Kevin. He helped us spec some trucks and found us two off the lot and built the rest. He cut right to the bottom line and did'nt waste anyones time, mine or his. It was a very straight forward deal and we will be back. More

I have purchased more than 20 vehicles in the last 15 years. This was the first time I shopped a Rowe Dealership (Westbrook) and I don't know why I waited so long. It started with my introduction to Ke years. This was the first time I shopped a Rowe Dealership (Westbrook) and I don't know why I waited so long. It started with my introduction to Ken Sweet. Ken was by far the easiest and most knowledgable sales professional I have worked with. He was a great listener and was able to manage the transaction from start to finish. No BS, no management, no hassles. Just honesty, integrity and smiles. I traded in a vehicle and came with plenty of research of what my trade in vehicle was worth. We negotiated and came to an agreement in no time. It was friendly and simple. THANKS KEN! Although I typically finance my purchases through my own Credit Union Ken suggested I give the Rowe finance team a shot. He promised it would not take long and he was again right on. He introduced me to Chris who took over from there. In 45 minutes I was approved and signing the documents. Chris first got me approved through several large banks. I requested to keep the loan local and he recommended Town & Country Credit Union. He explained it might take a few additional minutes but he would see what he could do. In less than 15 minutes he had secured my approval and the interest rate was even lower than the banks. Chris was also a pleasure to work with. I HIGHLY RECOMMEND these two gentlemen and would encourage anyone to stop waisting time at other dealerships. In my opinion Ken and Chris can could manage any situation and make your buying experience just as pleasant as mine. Thanks guys! Mark Brown RE/MAX Oceanside Cape Elizabeth, ME 04107 A current and future customer More

Ken Sweet was very good to do business with. I loved the car he showed me right away especially after I drove it. I bought it that day. the car he showed me right away especially after I drove it. I bought it that day. More

My ratings speak for themselves. Our experience was overall satisfactory. The hierarchy of the sales department was a bit cumbersome and inefficient but everyone was polite and kind. overall satisfactory. The hierarchy of the sales department was a bit cumbersome and inefficient but everyone was polite and kind. More

I had spoken with Jason Burns on several occassions the week prior to my purchase of a new vehicle. My needs were specific, a economical and fuel efficient car. I had done some online research regarding th week prior to my purchase of a new vehicle. My needs were specific, a economical and fuel efficient car. I had done some online research regarding the best rated vehicles in the market, Hyundai showed to be an industry leader in fuel efficiency and dependability. Jason's product knowledge and straight fowardness convinced me to set an appointment with him to check out and test drive the Elantra. Once at the dealership, I was approached by a stunning brunette sales associate who was extremely friendly. Jason allowed me test drive a couple of different Elantras and Sonatas, all with different options and trim packages. I made the decision to purchase a 2012 Sonata GLS. I have to admit, buying a car is not on my list of favorite things, matter of fact, I down right despise it! My experience with Jason was outstanding. Ray in finance made me feel like we had been friends for years. He was professional and extremely dilligent in assisting me with back end products and information. I had the oppertunity to meet Kevin in service. Real nice guy! I couldn't be happier with dealership. More

I was fortunate enough to get Ken Sweet as a Salesperson when I called Rowe and asked for someone in sales. I made it very clear I did not have three days to commit to sitting around in a dealership. He i when I called Rowe and asked for someone in sales. I made it very clear I did not have three days to commit to sitting around in a dealership. He identified my needs early, dealt with a challenging trade-in and got me into a "Sweet" truck in short order. There was no "back and forth" with the Business Manager. We did the deal in Ken's office and I was on my way. I will be going back in a few years to do it again. I would highly recommend Rowe Westbrook and particularly Ken Sweet if you are in the market for a new vehicle. More

I bought two cars from this dealer over a three-day period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. My initial contact was with Jason Burns, who sold me the Sonata; and I also worked with Jim Joys (Jason was on vacation), who sold my son the Mariner. The experience of working with both gentleman was nothing but positive in every way. The sales manager, Mike Jeffers, was a straight shooter, which made it very easy for me to decide to buy two cars in record time. I had originally planned to shop at other dealerships, but my confidence in Jason, based on my first meeting with him, made that unnecessary. Jason made such a strong first impression, I expected to hold off buying a car while he was off on a very short vacation. I found Jim Joys, however, to be an excellent salesman, and was very comfortable closing on my son's car with him. In sum, they have a first class team at Rowe Westbrook, and I would not hesitate recommending them to anyone shopping for a new or used vehicle. Thanks, guys, my son and I love our cars. More