Rowe Westbrook
Westbrook, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great place to buy a vehicle No pressure No behind close door deals And what the say is what they meen close door deals And what the say is what they meen More
Great experience. Arrived with 2 dogs and one son and everyone was so friendly and they invited the dogs in the showroom. They were helpful, welcoming, and professiona Arrived with 2 dogs and one son and everyone was so friendly and they invited the dogs in the showroom. They were helpful, welcoming, and professional! Highly recommend Seth and the team at Rowe. More
From the initial contact about the Elantra’s availability to the pickup of the car, the service from Seth and Matt at Rowe was exceptional. Although located over 100 miles away from where we live the dealers to the pickup of the car, the service from Seth and Matt at Rowe was exceptional. Although located over 100 miles away from where we live the dealership is a true customer oriented business. They sell at the cost of the car with none of these price gouging gimmicks (market adjustment fees) most other Hyundai dealers in New England charge. They made the buying process simple and easy. Seth provided great service at pickup from getting the car integrated into our Hyundai app account to going through all the features and functions of the car This is the second Hyundai purchased in the last year. Their cars quality, features and price make it an exceptional buy compared to other manufacturers who have less features for more money. More
Seth did an amazing job throughout the entire process. He was easy to work with and got us in the car we wanted when no other dealerships could. He was easy to work with and got us in the car we wanted when no other dealerships could. More
Great experience! Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! F Only waited about 2 weeks for a 2022 Hyundai Palisade and it is beautiful. Thank you to Seth for being so great and making it such an easy process! Finance manager was great! Made the process nice and smooth! More
I was quite unhappy and upset with Rowe Ford last winter and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford anoth and very ready to take my business elsewhere. But Heidi Gavigan in the Service Department went out of her way to convince me to give Rowe Ford another chance and made very sure that I was delivered excellent service. That last visit earned an A+, 5 Star review. Thank you, Heidi. More
Responsive,,extremely attentive and accommodating. Treated like an important customer. The reason I went back for a second purchase on two years Treated like an important customer. The reason I went back for a second purchase on two years More
Only 1 star because 0 wasn't an option. .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I underst .. I had a horrible experience after bringing my car to them for some relatively minor body work after hitting a bird on the interstate. I understand parts shortages or shipping delays so accurate information or even what was on backorder wouldn't have been an issue. Instead they seemingly just made things up and kept telling me that my car would be done in a couple days or that it was almost done and just needed to be reassembled... So I would call back after they told me it would be done to hear basically the same thing as before "it's almost done, be ready on Wednesday" Considering the most obvious part that the car came in needing hadn't arrived over a month later I think it's reasonable to assume they just say whatever they think of to get customers off the phone. I picked up my car and brought it to another shop to get it finished... and found out that they installed a window wrong and sanded the door frame to get it to stop rubbing. Yes, sanded the paint off the frame of the body of the car so the window wouldn't rub. Absolutely horrible experience and I wouldn't bring my car back to them if the work was free. More
Great communication and very easy to work with, made the experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. experience quick and painless. I have bought 3 cars so far and this was the best overall experience yet. More
to slow for what I needed. Mistake was made on mileage they entered 16585 and should have been 26855. Mistake was made on mileage they entered 16585 and should have been 26855. More