Rowe Westbrook
Westbrook, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful Service Josh Hatch made the car buying experience so easy! He was able to break down all the information, and made sure that I understood everything I needed Josh Hatch made the car buying experience so easy! He was able to break down all the information, and made sure that I understood everything I needed to know! You can tell he really cares about his customers, he took his time trying to find me the best fit car for me rather than what would make him the most money. I would definitely recommend him to anyone looking to buy a car! More
Great Job! Josh meets manager expectations Even as a sales associate.. He Adapted well to our wants and needs. Josh exceeded Our expectations coming into the dea Josh meets manager expectations Even as a sales associate.. He Adapted well to our wants and needs. Josh exceeded Our expectations coming into the dealership. He adapts to change easily, works well under pressure and with a positive attitude and is detail-oriented. Josh goes beyond the call of duty by seeking out and following up on additional responsibilities, and Makes sure you are happy with your car even after the sale. I would highly recommend him to my friends and family. More
Ford Escape lease Josh Hatch was a pleasure to work with. He took time to listen to our needs and find us the best deal he could. I would recommend him to friends and f Josh Hatch was a pleasure to work with. He took time to listen to our needs and find us the best deal he could. I would recommend him to friends and family for any vehicle needs. More
F-150 Purchase Worked with Josh Hatch. Knowledgeable, patient, and not pushy. He listened well and showed me options that i had not considered. Worked very hard to g Worked with Josh Hatch. Knowledgeable, patient, and not pushy. He listened well and showed me options that i had not considered. Worked very hard to get me high value in all aspects of the transaction. More
Great Sales Experience I have purchased many new and used cars over my life time at various dealer in southern Maine and northern NH. This by far was the best/easiest deal I I have purchased many new and used cars over my life time at various dealer in southern Maine and northern NH. This by far was the best/easiest deal I have ever done. I am very car knowledgeable and usually know more than the Salesman. As a woman tend to be shown the mirrors and other "girl" things. Josh listened to me, answered all my actual questions, and got me exactly what I wanted. He was very easy to work with and followd up as promised. I highly recommend Josh. More
No pressure great sales experience I had a great experience with Rowe Westbrook and our sales person Josh Hatch. Josh was very informative about the cars rating and features, and his ap I had a great experience with Rowe Westbrook and our sales person Josh Hatch. Josh was very informative about the cars rating and features, and his approach was no pressure. More
Professional and done right! Having totaled my car in the past snow storm, I was anxious about finding a car that was right for me. I didn’t want to be paying way too much but nee Having totaled my car in the past snow storm, I was anxious about finding a car that was right for me. I didn’t want to be paying way too much but needed a safe reliable vehicle. Josh helped me find and purchase a beautiful 2016 Ford Escape. I stayed in my budget and now I have an amazing car and can actually afford the payments. I would highly recommend contacting Josh at Rowe Ford in Westbrook for your next purchase! More
They had the car! This was my first experience with financing a car. Jason Burns was friendly and helpful with all questions I had about the process. He walked through This was my first experience with financing a car. Jason Burns was friendly and helpful with all questions I had about the process. He walked through the process with us, and made sure we were comfortable. While making sure we didn't rush into a decision. As a long term family buyer from Rowe, Jason makes me the 4th to be helped purchase a car from the dealership. I am very happy to be leaving with the car I wanted, and how simple the proceedings were to allow me to get a great deal! Thank you Jason, and the Rowe team for the car I've always wanted! More
Great to do business with In my 20+ years of car ownership, this is the first time I've gone back to a dealer to buy a car. The guys at Rowe do a great job of listening to what In my 20+ years of car ownership, this is the first time I've gone back to a dealer to buy a car. The guys at Rowe do a great job of listening to what you want and explaining everything. When first starting your search, they respond quickly to emails, and then in person continue to provide awesome service. Also, the service department is very attentive and keep your vehicle running great. More
New truck without customer service to defects We purchased a new truck that was special ordered. It shakes at a certain speed. When my husband brought it back they changed the tires and it no lo We purchased a new truck that was special ordered. It shakes at a certain speed. When my husband brought it back they changed the tires and it no longer had the shake. They said the tires are within specs and there is nothing they can do. So we have a brand new truck that shakes because they can't change out the tires. Why should I have to buy 4 new tires when I just purchased the truck that was suppose to have 4 perfectly good tires on it? The last conversation my husband had with them they offered him $200. How and why did they come to that amount I have no idea. They have taken all away any enjoyment I had in purchasing this new vehicle. I guess when I decide to trade my Mustang in for a new one I'll go elsewhere!!! More