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Rowe Westbrook
Westbrook, ME
1,024 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Ford of your choice. At Rowe Ford Hyundai in Westbrook, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,024 reviews
September 23, 2021
I just tried to call Rowe Ford about my bill from a spark plug, The Works Oil change and new lug nuts on Tuesday of this week. I was charged for SHOP SUPPLIES ($47.97) and OTHER PARTS ($24.00). Am I paying f plug, The Works Oil change and new lug nuts on Tuesday of this week. I was charged for SHOP SUPPLIES ($47.97) and OTHER PARTS ($24.00). Am I paying for the paper towel in the shop? I have been coming to Rowe Ford - The Quick Lane - for five years, but after this trip where I was quoted at around $400 and paid $668.24 and waited three and a half hours - I will not be back. I feel ripped off. More
by Hazel3488
Employees Worked With
September 18, 2021
I reached out to Mark, as I was dissatisfied with the service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at un service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at until next week.” Not acceptable!). Long story short, Mark Camp replied to me in a timely fashion along with the service manager Chris to get my issue elevated and I could not be more pleased with the outcome! They set me up with a rental in no time and I now have my vehicle back!!! More
by Nicknappi123
September 05, 2021
It would seem that they did not want my business. The truck I looked at was the f350 supercab lariat which had a sticker price of 68 thousand and change. Rowe put a plow on it and brought price up to 77 truck I looked at was the f350 supercab lariat which had a sticker price of 68 thousand and change. Rowe put a plow on it and brought price up to 77 thousand. I only wanted truck and had a trade that would have brought sticker price without plow down a least 11000. The salesman tried to tell me I would be financing 73000. Bull crap More
by shamlin2
Employees Worked With
August 10, 2021
Matt went out of his way to help us get our first vehicle there, so much so that we bought another vehicle there with Natt’s help.! there, so much so that we bought another vehicle there with Natt’s help.! More
by Bubartom_rox
Employees Worked With
August 10, 2021
I have had my 2021 Lincoln Corsair Reserve for 7 months and just love this vehicle! The performance is fantastic, style and lines are premium quality. Could not ask for a more beautiful SUV! Matt Inglis and just love this vehicle! The performance is fantastic, style and lines are premium quality. Could not ask for a more beautiful SUV! Matt Inglis made the sale of this vehicle and my trade in seamless! Deb Holbrook More
by Deb
Employees Worked With
August 09, 2021
Came in looking and ended up buying! Matthew Trent worked with me all the way and made the experience a pleasure! Extremely knowledgeable and professional, I would recommend him and the dealer to anyone! with me all the way and made the experience a pleasure! Extremely knowledgeable and professional, I would recommend him and the dealer to anyone! More
by wmes5307
Employees Worked With
July 23, 2021
My experience with Rowe for was absolutely wonderful! You can tell there is a great culture there and it did not feel like the typical car sales environment from the moment you walked in the door. Matt Ingli can tell there is a great culture there and it did not feel like the typical car sales environment from the moment you walked in the door. Matt Inglis was fantastic to communicate with via email, Matt Trent was outstanding and an absolute pleasure to work with and the same for Danielle Devine. Thank you very much to make my car buying experience such a positive one! More
by Brady2001
July 21, 2021
It was very nice and I found exactly what I was looking for! The truck we bought is very beautiful and it has everything I was looking for for! The truck we bought is very beautiful and it has everything I was looking for More
by Chabre_girlz
July 20, 2021
Yes I don’t know how you guys do business over there and roll Ford but I brought my car in and worked all it had was some engine lights wrong with it brought my car in to get serviced by you guys which is a roll Ford but I brought my car in and worked all it had was some engine lights wrong with it brought my car in to get serviced by you guys which is a Ford dealership I brought it there cause I wanted my car fixed right and done right upon inspection I was told that I had mice damage to my wipers I said OK go through the car and figure out what’s wrong with it tell me how much it is to fix it affects I’ll pay for it so I picked up my car after everything was fixed the lights Ron inspection sticker was put on so the next day scheduled for a little bit and it was fine The following day it did not wanna start it did not wanna do anything woke up to go to work in the morning the car did not start so upon inspection I figured all I had a problem I had multiple tow truck companies come over with my roadside assistance to try to help me with the problem they cannot figure it out so I called the customer service manager back of roll forward he came and picked it up by tow truck on it that there all another day he explained to me in a voicemail that there’s all kinds of issues he’s not sure what is wrong but it might be mice problem to get so OK I called him back we talked on the phone I was that accused of lying this is very horrible customer service the customer service manager told me that he seen me on Sunday morning at Hannaford in West work with my car my car was broke down all day Sunday I never drove anywhere to be accused of lying it’s horrible this is the most horrible experience I’ve ever had in a business where I was accused of lying with a customer service manager said“ I seeing you get out of your car at a Hannaford westbrook Maine I have proof that my car did not leave my residence at all on that day in question so this has put a very badTaste in my mouth I don’t know if this is what role for duster their customers and accuses them of lying this is very bad I never had an experience like this in my life where I was accused of lying about my car and making up a story about what is wrong with my car so I don’t know how wolf or does business like this especiallyManager himself More
by Selenasdad61808
Employees Worked With
Jerel Behrens
June 22, 2021
Matt Inglas was knowledgable, efficient and very professional in his communications and process in selling me a certified pre-owned Tucson. I really appreciated the efficiency the whole Rowe team br professional in his communications and process in selling me a certified pre-owned Tucson. I really appreciated the efficiency the whole Rowe team brought to this car buying experience. Took time with my questions and moved the process with Test drive and fiancing very efficiently. Great experience! More
by charcoll51
