Rowe Westbrook

I put a quote in for a Ford Fiesta at Rowe Ford on 4/19/2011 and chatted with a salesperson named Ken Sweet, Internet Sales Manager. Why the review because I find car shopping stressful. Ken Sw 4/19/2011 and chatted with a salesperson named Ken Sweet, Internet Sales Manager. Why the review because I find car shopping stressful. Ken Sweet was the best example of professionalism that I have ever seen at a car dealership. He was very accommodating and up-front about the pricing and went out of his way to make sure that the process was as quick and painless as possible! This was the BEST new car buying experience I have ever had...If you are looking for a Ford, please ask for Ken Sweet. Sales 5-Star Customer Service for Ken Sweet! Rowe Westbrook Family where we always put YOU FIRST! This is so true from Sales manager to business manager. More

Both gentlemen that assisted me were extremely helpful and polite. They were able to answer all of my questions and concerns with accurate knowledge and professionalism. I would highly recommend either of and polite. They were able to answer all of my questions and concerns with accurate knowledge and professionalism. I would highly recommend either of these associates to any of my friends looking to buy a car. More

We had a very good experience with this dealership and were very happy with the 2 employees that worked with us. They were very helpful in explaining everything to us and showing all the features of the c were very happy with the 2 employees that worked with us. They were very helpful in explaining everything to us and showing all the features of the car. Ray Lerette was great in explaining what we should have for coverage and at finding us a good rate. We would recommend this dealership and sales person (Jason Burns) to our friends and family. More

We traveled from Bangor area to Westbrook because we called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with ou called Quirk and left a message and they never returned our call. We felt they must be overwhelmed with too many sales. We are very pleased with our new "ride" and had a great experience with Jim and your credit person. Thank you! More

This rating was very good. The people were very nice. The people were very smart. The people were able to answer my questions, and that was very helpful to me. It was a great experience to be able to lease t people were very smart. The people were able to answer my questions, and that was very helpful to me. It was a great experience to be able to lease this vehicle and learn about all the options i have when i deal with this location. I am trhilled. More

The place was very friendly and easy to work with. Sales associates didn't hound you, allowed you to walk around. No pressure. Don't like that I need to fill this part of the form out. Should be able to sub associates didn't hound you, allowed you to walk around. No pressure. Don't like that I need to fill this part of the form out. Should be able to submit my review without having to write an essay. More

We truly appreciate the customer service and accommodation that was given to us in purchasing our first family car, especially because we traveled 6 hours to get there. The salesman and the fin accommodation that was given to us in purchasing our first family car, especially because we traveled 6 hours to get there. The salesman and the financial adviser were very honest and friendly and seem to truly care about what was in our best interest, which was important because we went into looking for a family car with very high expectations for safety, comfort, size and affordability. We will definitely be going back when it's time! Thanks again! More

Motivated buyer working well with a motivated seller. Definitely will be returning as a customer in the future. Felt very comfortable at this dealership with all of the sales staff, and will highly recom Definitely will be returning as a customer in the future. Felt very comfortable at this dealership with all of the sales staff, and will highly recommend friends and family to buy from Rowe. After the purchase of my new truck, there was no buyer's remorse and I felt that the sales team did a great job in meeting my needs. More

Was very happy with the overall experience. Jim was patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pres patient and helped me find the right car. He was more than willing to explore options. The financing went smoothly with little to no up-charge pressure. The end results was perfect for me. I have not problem recommending this dealership to anyone looking for a new or used car. More

Worked with Ken Sweet who was not pushy, supplied all data asked for and followed up on what he said he would do. Hub caps were missing and Ken found them. He also supplied a roof rack. All in all a good data asked for and followed up on what he said he would do. Hub caps were missing and Ken found them. He also supplied a roof rack. All in all a good experience. We found the Explorer we were looking for and got everything we wanted. Price was a good as could be expected. We had done a lot homework before we visited Rowe so we were ready. I hope the service is as good should we have any problems. More