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Rowe Auburn

Auburn, ME

3.5
568 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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699 Center Street

Auburn, ME

04210

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Showing 568 reviews

March 22, 2014

Jim Hanson listened to my needs relating to payment and vehicle needs. He was patient and offered insightful information to help me make an educated decision. Jim worked diligently with the financing man More

by tlprovencher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hanson
Mar 24, 2014 -

Rowe Auburn responded

What an enjoyable review to read! It is reassuring to know that our staff provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Dean Swindler, Business Development Director

March 10, 2014

if it was not for brian and charlie i do not think i would have had a great new car buying experience. i do not enjoy going to buy a car and brian came out and talked to me and found out alittle abou More

by bsawyer610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Burns
Mar 11, 2014 -

Rowe Auburn responded

Thank you for taking the time to share your experience with our dealership. Brian Kelsea is a great salesperson and Charlie Burns is a great finance manager. Each of them go out of their way to make sure that the customer, like yourself, is happy with their purchase and are each there to assist you if you need anything in the future. Be sure to visit our Facebook and Twitter pages for service coupons and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

March 05, 2014

My husben and I whent in to buy a new car on a tight budget. Brian helped us out tramandisly to make it work. Brian went thought the opions to find the right car to meet our specific needs. I would deff More

by Fyfejennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

Rowe Auburn responded

Hello Jennifer, Thank you for sharing your experience with Brina Kelsea and the Rowe Auburn dealership. Word of mouth reviews speak volumes and we appreciate your review. I will share your review with Brian. Be sure to check out our Facebook and Twitter sites for current service specials and monthly contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

February 28, 2014

I wanted to take this time to compliment Rowe for providing me with a great, reliable Kia Sorento EX, SUV. The buying experience is more like family, when sitting down with Cleve and Scott. They list More

by finalvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Stubinski
Mar 03, 2014 -

Rowe Auburn responded

Thank you for sharing your overall experience. We take pride in doing the best in every facet of the business, but we're not perfect, nor do we claim to be. We just do the best we can day-in and day-out. The Kia Sorento is a great all-around vehicle and we are glad to hear that we were able to match a vehicle to your particular work and family needs and requirements. Scott Stubinski and Cleve Rines are each great assets to the Rowe Auto Group. Wally Camp Jr. is the second generation of the Camp family to own and operate the dealerships in Westbrook and Auburn. He is a genuine, down-to-Earth person and takes pride in offering professional all-around sales and service. Be sure to check us out on Facebook and Twitter for monthly service specials and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

February 23, 2014

stopped in looking at a ford explorer and after talking with brian decided to give the Kia Sorento a try both my wife and I really liked it. it was a no pressure type sale. I was able to do most of the b More

by ErikFranzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2014 -

Rowe Auburn responded

Thank you for the great review. Brian Kelsea is "Your Kia Guy" on the Internet. Feel free to Google "Your Kia Guy" when you have an opportunity. Brian is a huge asset to the Rowe Auburn Kia dealership and has done many walk-around videos and "How to videos" as well. Be sure to visit our Facebook and Twitter sites for online service specials and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

Feb 26, 2014 -

Rowe Auburn responded

Thank you for the great review. Brian Kelsea is "Your Kia Guy" on the Internet. Feel free to Google "Your Kia Guy" when you have an opportunity. Brian is a huge asset to the Rowe Auburn Kia dealership and has done many walk-around videos and "How to videos" as well. Be sure to visit our Facebook and Twitter sites for online service specials and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

Feb 26, 2014 -

Rowe Auburn responded

Thank you for the great review. Brian Kelsea is "Your Kia Guy" on the Internet. Feel free to Google "Your Kia Guy" when you have an opportunity. Brian is a huge asset to the Rowe Auburn Kia dealership and has done many walk-around videos and "How to videos" as well. Be sure to visit our Facebook and Twitter sites for online service specials and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

Feb 26, 2014 -

Rowe Auburn responded

Thank you for the great review. Brian Kelsea is "Your Kia Guy" on the Internet. Feel free to Google "Your Kia Guy" when you have an opportunity. Brian is a huge asset to the Rowe Auburn Kia dealership and has done many walk-around videos and "How to videos" as well. Be sure to visit our Facebook and Twitter sites for online service specials and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

January 08, 2014

Brian was very professional, respectful, and honest during the entire transaction! Brian made the difference during this unexpected experience! Great employee with amazing interpersonal as well custome More

by Pjmcvs06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian kelsea
Jan 08, 2014 -

Rowe Auburn responded

Thank you for the great review. Brian Kelsea is a great employee as you have stated and is a great asset to the Rowe dealerships. His professionalism goes a long way. Enjoy your new vehicle! Thanks again, Dean Swindler, Business Development Director, The Rowe Auto Group.

October 22, 2013

I had a great experience at Rowe and this is my second time purchasing a car through them. I had my car serviced there as well and the service department was great too. Brian Kelsea is one fantastic, gre More

by vgoblirsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 20, 2013

I have had 3 great experiences here with buying a kia from Brian. Very professional an great to work with! thank you for another great experience! More

by danielle0613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 17, 2013

I couldn’t be more pleased with the service I received I couldn’t be more pleased with the service I received from David Warford and Charlie Burns. David went above and beyond to get me into a beautiful More

by shondamenezes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Warford, Charlie Burns
October 04, 2013

I have repeatedly returned to service dept because they forget to reset oil light. Also they've worked on my vehicle and I paid for it to turn around and find out they never did the work! Excuse, they mus More

by Luvford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oct 18, 2013 -

Rowe Auburn responded

Hello luvford, I am sorry to hear that you were not treated properly and that your vehicle was not serviced as you had expected. I have been an employee with Rowe Auburn for over 18-years now, and I can say that this is not representative of how we prefer to do business. Rowe Auburn participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at the dealership. I would like to review your issues in more detail so that I can ensure that they do not happen again. Please give me a call at (207) 784-2321 or 800-339-7693, ext. 1501. Respectfully, Dean V. Swindler, Sr. Business Development Director The Rowe Auto Group

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