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Rowe Auburn

Auburn, ME

3.4
569 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service. Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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699 Center Street

Auburn, ME

04210

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Showing 569 reviews

February 18, 2018

Amazing car amazing experience My salesperson went above and beyond, he also set me up with the car I wanted. He worked hard to make sure it was affordable, reliable, and that the e More

by Bigred29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2018

No Service I took my Ford F350 to Rowe Ford in Auburn, ME on 12/22/2017. I told them I had recently paid another dealer to replace the fuel filters. The truck More

by Shon Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Robinson
Feb 16, 2018 -

Rowe Auburn responded

Hello Shon - We are sorry that your experience with our dealership did not go as well as you had expected. After thoroughly reviewing the cause for your concern regarding your Ford F350, the dealer that serviced your vehicle in Marlborough, MA is to blame for faulty workmanship. Unfortunately, we cannot warranty the work performed on your vehicle by another dealership even though we are a Ford dealer. The dealership that performed the faulty workmanship is liable to make this right for you at their expense. Our service manager, Jen Robinson, explained to you that we cannot warranty the faulty workmanship performed by another dealer. In lieu of this, the other dealer has apparently refused to pay for the proper repalcement of the filters. Jen advised that you take the vehicle back to the dealership that performed the faulty workmanship and have them properly replace the filters since they would be able to warranty them. In regards to the batteries, your vehicle would not start due to the batteries having insufficient cold cranking amps to turn the engine over and that's why they were replaced. Copies of the battery tests were included with the copies of the repair order provided to you when the vehicle was picked up. The new batteries are under full warranty from Ford Motor Company, so if any issues arise with them, they will be covered. Again, we are sorry that your experience with our service department did not go as well as you had expected. Sincerely - Dean Swindler - Digital Marketing Manager - Rowe Auburn

February 10, 2018

Excellent service Had a great experience everyone was very friendly and helpful made the whole process very smooth and they went above and beyond to provide great servi More

by Robert E Beesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Patten
February 08, 2018

Brian Kelsea What can I say, Brian Kelsea is the best of the best. He always takes all my needs and my individual situation seriously and has helped get into 4 gr More

by Mrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelsea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2018

I was very nervus but my sales men me lee was so nice I can not asked for a better place to get a car I almost was not been able to get one but the loan officer work so hard for me that he may it happen t More

by Dino2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Govender
January 29, 2018

Awesome to work with! Everyone at the dealership was great to work with and helped us get the best deal possible. Love the Explorer Sport! I recommend this dealership! More

by Michael Poulin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Swindler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lea Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Anderson, Sandy Lerette
January 02, 2018

Happy Exactly the vehicle that I was looking for. Every feature and then some! They helped me drive away with the vehicle of my dreams! Thank you! More

by Kenziemay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Anderson, Lee Govender
December 21, 2017

Lunch break sale I went on your website and did a quick assessment of my trade. Dan Olmsted called me, and I test drove and Elantra on my lunch break. Ended up complet More

by twalshofmaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Olmsted
December 21, 2017

Great experience! Amazing to work with. He understood our needs and worked to get us the vehicle we wanted and the payments we wanted. We’ll be going back to this deale More

by Thompson5996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Patten
December 20, 2017

New car We came to Rowe ford after looking at many dealerships! We couldn’t be happier with our decision! Ryan and I are very satisfied with our new Explorer! More

by Tbaker04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Govender
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