Route 46 Nissan
Totowa, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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After having spent an entire day signing up for warranties and what not I finally had to pick up my plates. Unfortunately when I got there I noticed my rear tire was flat. I have the warranties [ warranties and what not I finally had to pick up my plates. Unfortunately when I got there I noticed my rear tire was flat. I have the warranties [bumper to bumper, wheels and tires, road assist etc] and when i inquired with the service department they gave me a very hard time. I asked if they could just assist with putting on the spare and we could set up a service appointment later. The gentleman told me that bc i bought used the service could not be covered. I informed him that i had the coverages he then ignored my contract and asked for the registration. He came back and said i did not have coverage and I could not use the warranty that i clearly had paperwork for. He then made a big deal about helping with the spare. I finally asked if i should just call the roadside assistance number, mind you I AM AT THE DEALER, he then walked away and told his guys to put on the spare but would not be able to do anything about the tire. I just pulled into Riverside Nissan in Hackensack and they set up an appointment for me with no issue at all. Again BUYER BEWARE! More
This dealership is unprofessional, I purchased a car at the beginning of June and it had some major cosmetic repairs that needed to be done, after a MONTH i was able to bring it in. It took them 6 hours to the beginning of June and it had some major cosmetic repairs that needed to be done, after a MONTH i was able to bring it in. It took them 6 hours to do an oil change and to change the air filters! 6 HOURS! Then they proceeded to tell me that they are going to keep the car over night because they didn’t have the right parts. Ok whatever. I get my car and everything seems good until I get home and really check it out. I wanted them to change the air filters because my A/C had a funky smell. Hmm I don’t think they did a xxxx thing because it still smells like sweaty socks and vinegar. I was also promised that I would get a full detail inside and out when I purchased the car, LOL I could of done a better job myself. Looks like they hosed down my car and nothing was done to clean the inside. I call and call to try and talk to a manager or someone higher up and it seems like they never work because I always get put to voicemail. What a joke, I will never be doing business with this dealership ever again. Unprofessional and inconsiderate. Please save your time and money and go somewhere else!! More
Since my car is leased through this dealership I continue to get my oil changes through them. My car has a flapping noise and the brakes are squeaking when there is moisture so I explained that over the pho to get my oil changes through them. My car has a flapping noise and the brakes are squeaking when there is moisture so I explained that over the phone when scheduling my service appointment. When scheduling the appointment I explained my discomfort with sitting in their waiting room during an oil change. They told me I would be given a rental car while the car was looked at so that I could still be comfortable. Once I got here they refused to give me a rental unless I pay them $45/day. I am now sitting in their waiting room (very uncomfortably) where every chair is open and there are no signs about social distancing or mask usage. I AM DONE. Not to mention there is an employee walking around back with a mask that isn’t even covering her nose. My business is going elsewhere after this. More
I went there for a car they did get me into a Nissan Rogue that was not the issue I was then told that I had to come back because me address was wrong on the financing app. I drove all the way back ther Rogue that was not the issue I was then told that I had to come back because me address was wrong on the financing app. I drove all the way back there to do the app S Ramos then says everything is the same nothing changed. I then call a few weeks later and ask about my plates I’m then told that I have to put down another 1000 on top of the 2000 I put down. S Ramos says he told me when he did not. I have yet to get my permanent plates I purchased my car the end of April. When I spoke with S Ramos he said he would handle my plates. I have yet to get them.. if plates aren’t received soon I will open a whole can of worms that Nissan does not want.. More
del dealer no tengo nada de que quejarme dan un buen servicio al entrar todos te atienden con amabilidad y tratan de atenderte lo mas rapido posible pero a mi en personal no me gusto la forma q me atend servicio al entrar todos te atienden con amabilidad y tratan de atenderte lo mas rapido posible pero a mi en personal no me gusto la forma q me atendio heivy gomes se nego a mostrarme un vehiculo me dijeron que si correr mi credito y no se que mas no me podian mostrar ningun vehiculo la verdad no se me senti como descriminado por yo e ido a otros deales y nunca tienen problema en mostrarme los vehiculos More
I had the pleasure of working together with The salesman Roy Nuñez who helped me get into my new pre-owned 2019 Nissan Rogue, equip with everything I was looking for and more ! Great professionalism, sweet Roy Nuñez who helped me get into my new pre-owned 2019 Nissan Rogue, equip with everything I was looking for and more ! Great professionalism, sweet personality and most importantly kept my best interest at hand For the best competitive price throughout the whole deal. I recommend anyone who’s looking for a Nissan to contact him for your best deal. More
Once again I leased my 2nd vehicle from RT 46 Nissan, Without any drama and headaches. My salesman Roy Nunez was awesome, he was very product knowledge, he answered all my questions.if you’re looking fo Without any drama and headaches. My salesman Roy Nunez was awesome, he was very product knowledge, he answered all my questions.if you’re looking for a new vehicle, I recommend RT 46 Nissan. Ask for Roy Nunez. More
The most deceptive dealer I have ever experienced The first thing I noticed is that Yelp flagged them for giving themselves reviews (in violation of federal law). I confirmed this with Google review The first thing I noticed is that Yelp flagged them for giving themselves reviews (in violation of federal law). I confirmed this with Google reviews as most of the reviewers are fictitious having given only a single review. We saw a good price on a Nissan Kix. It was listed as "Certified Preowned". The sales person confirmed it on the phone. When we went to buy it, he pointed out that it is "Pre-certified preowned" and that if we wanted it certified, we would have to pay another $950. We refused and wanted the car with its original warranty. Then, in financing, the finance guy through in a $995 "prep" fee. He said that everyone pays a prep fee for used cars. I refused, so he removed it, but I am certain that they cheat a lot of people who don't have the confidence to say it is just an attempt to cheat the customer. I have been buying cars for over 40 years and I have never encountered a more dishonest dealership. More
Roy Nunez was super dedicated and professional sales person, enjoyed my experience. My daughter also purchased a vehicle with Mr. Nunez, and as well beyond happy with her experience. person, enjoyed my experience. My daughter also purchased a vehicle with Mr. Nunez, and as well beyond happy with her experience. More