Route 46 Nissan

BEWARE OF THIS DEALER. THEY ARE PROFESSIONAL CON MEN BAIT AND SWITCH. THE PRICE THEY QUOTED AND WE AGREED TO WAS DIFFERENT WHEN WE WENT TO SIGN THE LEASE PAPERS. IT WAS VERY OBVIOUS THIS WAS THIER PR BAIT AND SWITCH. THE PRICE THEY QUOTED AND WE AGREED TO WAS DIFFERENT WHEN WE WENT TO SIGN THE LEASE PAPERS. IT WAS VERY OBVIOUS THIS WAS THIER PRE PLANNED MODE OF OPERATION AS THEY HAD THE SALESMAN " DISAPEAR " WHEN THE " FINANCE MANAGER TRIED TO SWINDLE US !! I INSISTED THE SALESMAN BE FOUND AS HE MADE THE DEAL AND HE CAME OUT SHAKING AND SWEATING NERVOUS AND COULD NOT SPEAK AS HE KNEW HE BAIT AND SWITCHED US !!! FYI SHARE ALL YOUR COMPLAINTS WITH NISSAN CORPORATE AS THEY ARE ON TO THEM BUT NEED MORE CONSUMER COMPLAINTS TO BE ABLE TO DO SOMETHING AS EVERY DEALER HAS DISGRUNTLED CUSTOMERS BUT ROUTE 46 AUTOMALL TOPS THEM ALL !!! IF YOU HAVE EXPERIANCED A SIMILIAR SITUATION PLEASE CALL IT INTO NISSAN AND THE BETTER BUSINESS BUREAU ... THESE GUYS ARE VERY SMOOTH OPERATORS AND MOST PEOPLE GET SWINDLED INTO PAYING A HIGHER PRICE THAN QUOTED WITHOUT EVEN KNOWING THEY GOT TAKEN !!!...FOR EXAMPLE THEY QUOTE TOTAL MONEY AT INCEPTION WHICH SHOULD INCLUDE EVERYTHING BUT THEN ADD TAX AND FEES !!! THEY ALSO QUOTE MONTHLY PAYMENTS WITH TAX INCLUDED AND THEN ADD THE TAX SAYING THAT IS SEPERATE IT GOES TO UNCLE SAM... MANY PLACES TO GET A NISSAN DON'T GO HERE More

CHEATER...The salesman is a snake....Tells me he is a sharp guy...hmmm is this so he can cut you in the back. They know nothing of customer service. They sold a car someone drove in and there own servc sharp guy...hmmm is this so he can cut you in the back. They know nothing of customer service. They sold a car someone drove in and there own servce department never check out at all....This according to service is common practice at the dealerhip......Nice huh....Negligence on there part...Phones are meant to be answered...THEY SHOULD BE REQUIRED TO FOLLOW A STANDARD.................They obviously do not want return business or faithfull customers....I think they need to attend customer service class in the dealship. What a telephone is 101 its function and use How to run a phone call 102 need I go on.....lso there is this invention called a calendar invented quite some time ago scheduling of documents and there due dates..... Would have rated a zero if I could!!!!!! More

Agree with many of the previous reviewers, they are very shady. On the written contract they added a destination fee of 395, then on the printed contract they included the destination fee in the car price s shady. On the written contract they added a destination fee of 395, then on the printed contract they included the destination fee in the car price stating that "there was no line" for it so they included in the price, YEAH RIGHT! They suck, had to spit when I left to get the nasty taste out of my mouth dealing with the salesman and finance manager. I will give the service dept higher marks for the few items needed attention after my purchase, but, the sales process is horrible. More

They (and specifically the salesperson I dealt with) lie about the car and the warranty to get you to buy it. He told me he has been selling these cars for 7 years, and then got the warranty info all wrong about the car and the warranty to get you to buy it. He told me he has been selling these cars for 7 years, and then got the warranty info all wrong - so either he lied, or he has a learning disability. Then their service department is terrible. They never have any parts in stock, and it takes three trips back to get anything fixed, it is never fixed the first time, AND within days of getting the car back, something else in the car "mysteriously" breaks and the car has to go back again. In the year I had the car before trading it back in, I made no less than 10 trips to have the car serviced, and it was only 1 year old with 15,000 miles when I bought it. Peter Pavlov at the service desk is friendly and helpful, but the rest of them are either incomptent or crooks. Or both. More

On one trip for service, the service center lost the keys. On another trip the couldn't locate my vehicle. They later replaced my keys. And both times they did not offer me a rental and denied my req keys. On another trip the couldn't locate my vehicle. They later replaced my keys. And both times they did not offer me a rental and denied my request for one after they lost my keys. On a recent visit i was given a rental without requesting one and the service was way better than the previous ones which occured in 2005. Maybe they finally shaped up. More

Never go to this dealership. They are a bunch of con-men. The used car that I bought came only with one key. The sales person - Falu told me that I could get a duplicate key made from the service dept. I was The used car that I bought came only with one key. The sales person - Falu told me that I could get a duplicate key made from the service dept. I was led to believe that the service dept is closed and I could get the keys made next day. When I go to the service dept, which is right behind thats sales office, they tell me that it will cost me $100.00 and they cant pay for it. I will have to get it approved from the sales dept first. As you can guess, the sales person didnt recall making that promise. My registration took almost 2 months! All the time it was lying in their office and they never called me. Every time I called them, the very inhospitable receptionist transfers me to the sales person who is either working a different shift or is not at the desk. After much haggling they realize that my documents were not sent to DMV. These people are the epitome of a bad car dealership! More

I purchased a vehicle from a very good sales man Sal. Later I heard that he left the company. I don't blame him. After paying in full, I am now begging for the title for the registration. Living in Texa Later I heard that he left the company. I don't blame him. After paying in full, I am now begging for the title for the registration. Living in Texas and having the vehicle purchased in NJ, I keep on calling and leaving message for manager Willy, Manager Dave, and DMV clerk Stacy. No reply from Stacy. Stacy is the most irresponsible employee I ever met. Take my advice: be careful dealing with them. More

it was the worst buying used-car experience. i havn't had it was the worst buying used-car experience.<br>i havn't had much problem about their sale part. Most salepersons are pushy and tricky whey they see t it was the worst buying used-car experience.<br>i havn't had much problem about their sale part. Most salepersons are pushy and tricky whey they see that u know very little about car or buying car. Here at Nissan46, they try to put me on something that is overbudget. I was careful on that part too so they didn't get much from me.<br>However, they figured out their way by not giving service. After the money is paid, that was end of it. <br>I bought a used car. So, there were some parts that's needed to be fixed. Before I paid the money, they told me there is a 30days warrenty on every used car. It's actually turned to be just an inspection warrenty. <br>For the service, only the guy named Tony can be trusted. He's the only one who has service mind. The other guy (John) told me to go through all the inspections required by the state myself. I later on found that it's need to be done by them since I paid them for that already. (the price of the car u've seen on the car (ad)is not the price u pay. Other than tax that u have to pay, $200 documentation fee, delivery, inspection...the last three items were all made up by them and the bill ended up a $1000 more..it's depended on what they can get from u at the first price too)<br>Finally, I had my car inspected myself and it's fail. I went back to them cuz ,by the law, they have to fix the car for me and the last horrible thing's happenned. I left my digital camera and some quarters in the central console and they're all lost. <br>I wish everyone know about the way they run their bussiness. They hire pushy and tricky saleperson, impolite cashier and manager, and the lier(only John) at the service. <br> More

First of all I would have rated them ZERO, if that were an option. This dealership exists to cheat you.<br><br>The modus-operendi is to tell you one thing, win your confidence and put something else in the an option. This dealership exists to cheat you.<br><br>The modus-operendi is to tell you one thing, win your confidence and put something else in the documents and get your sign on it. Classic BAIT and SWITCH trick!<br><br>When I realized later on that my loan account was higher than what I was told, it was too late. They had my sign afterall.<br><br>You have been warned. More

This is the worst deal of my life. First Nissan46 gives ad on TV for Buy 1 Get 1 Free, that is a false ad. The cost of this deal is equal to cost of new car+ cost of old car. Also please be careful when yo ad on TV for Buy 1 Get 1 Free, that is a false ad. The cost of this deal is equal to cost of new car+ cost of old car. Also please be careful when you are closing deal with Sales. Take a copy of that in writing like if they are offering you Extended Warranty, immediately take in writing and keep a copy of same for proof. As you will go from Sales to Finance for loan approval and signing deal. Be careful on what you are signing as they will have some useless and high cost items signed by you without your knowledge such as Extended Warranty approx USD1600, Wheel and Tire change USD 500, Complete car replacement in 3 year costing USD 1300. This you will not come to know when finance is taking signature from you as they will get signature by saying it is regulare papers. Therefore sign only for which you have agreed with sales otherwise come out of shop immediately without further discussion. To put you in trap they will also ask you to sign a Arbitrator Clause, never sign that even if you have to come out of shop without signing deal.<br><br>Hard part all of above is you will not come to know about it till you enquire with your loan finance company. There you will find discrepency between what was agreed with sales and finance and what is loan amount. As you would have signed Arbitrator clause you will not be in a position to go to court and then only way is spend lot of money in AAA. And also you will not have copy of Buyer deal as I still do not have a copy of documents which I signed.<br><br>It is all happening in strucured way, has happened with me and my friend who bought car on my reference within few weeks of my buy. Till that time Idid not know about it.<br><br>Now my advise to all is never go to this dealer. If you do not want to trust my words then plan for at least 6 hours, read all documents carefully, sign only one which you have agreed initially otherwise come out of shop without a car. Take copy of all documents you have signed.<br><br> More