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Route 46 Nissan

Totowa, NJ

3.9
1,320 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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440 US-46

Totowa, NJ

07512

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Showing 1,320 reviews

September 21, 2021

LIARS, was told I wouldn’t get charge for overmileage if LIARS, was told I wouldn’t get charge for overmileage if I walk away with a new lease,, 3 years later still have collections charging me. still have More

by SANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George McMickle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 46 Nissan responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

September 15, 2021

We drove 3 hrs to this dealership because we were informed of the price of a car we had been searching for. This text thread is attached and it appears we spoke to a Terrence. We then confirmed this More

by Fsabar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar, Tauseef
Sep 15, 2021 -

Route 46 Nissan responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Sep 15, 2021 -

Fsabar responded

I already emailed you the day it happened and didn’t even get a response. Please spare us the generic messages and hold your managers accountable for lying to us and having us drive 3 hours out there with 2 infant children only to renege on everything discussed before making the trip there.

Sep 17, 2021 -

Route 46 Nissan responded

Hello, Fsabar, I did not receive any communication from you; nor do I have a 'Terrance" or a "Tauseef" that works here. Please review to make sure that you have the correct dealership before complaining in a public arena.

Sep 17, 2021 -

Fsabar responded

I can still see it in my sent box. Skylar and Kristin don’t work there either? I noticed you didn’t mention them. Tauseef may have been a Joseph, he refused to give us a business card and we were forced to guess from overhearing Skylar say his name a few feet away in the back office from Rick’s desk. Is there another dealership located at 440 US-46, Totowa, NJ 07512? That’s the one we drove almost 200 miles to after speaking with Kristen at 973-256-1200 extension 1025, who then transferred us to Skylar who we confirmed everything with only to have him look us in the face and deny everything a few hours later. Still have a separate text thread in which the price is confirmed, assured there’s no market adjustment fees too.

September 14, 2021

I had a great experience with George McMickle and Bernard Birch. I went in after seeing a car online and took it for a test drive. The trade-in and purchase experience was pretty quick without any hiccups; More

by karenb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George McMickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Route 46 Nissan responded

We are thrilled to hear that our staff was able to get you into your new vehicle and back on the road as quickly as possible. We appreciate the recommendation to your friends and family.

September 08, 2021

This was a great experience! George gave me a good deal and is a really nice guy! Got me a great used car for a fair price. More

by Jordan.greenshu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George McMickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Route 46 Nissan responded

Jordan, we are happy to hear that George was able to give you the deal you were looking for on your new vehicle. It was a pleasure serving you as a customer.

September 01, 2021

Joe was responsive and very professional. Joe helped us get an appointment and explained the service my car needed. He kept me informed while I waited. More

by harveygoss
Recommend Dealer
Yes
Employees Worked With
Joe the service manager
Sep 02, 2021 -

Route 46 Nissan responded

WE are happy to hear that our service team provided you with all the information you needed during your service visit. It was a pleasure serving you as a customer.

August 28, 2021

Working with Thomas Bastardo was an absolute pleasure! Thomas is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and More

by sandra.freire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bastardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Route 46 Nissan responded

Sandra, thank you for taking the time to leave an excellent review. It was a pleasure serving you as a customer.

August 27, 2021

Roy Nuñez was my sales rep and he was awesome. Explained every little detail of the deal in depth. Happy I came here! Would really recommend to everyone. More

by ajrodriguez03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Route 46 Nissan responded

Thank you for sharing your excellent shopping experience with Roy. We appreciate the recommendation to your friends and family.

August 20, 2021

Roy nunez Was my salesman who help me to get the jeep I wanted!!! They help me out with everything. Thank you More

by Lixander1305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2021 -

Route 46 Nissan responded

We are happy to hear that Roy was able to get you into the exact vehicle you were looking for at the price you wanted. Enjoy you new vehicle.

August 20, 2021

Thank you Roy Nunez for helping us getting our new SUV! The process was very easy and simple. I recommend roy he is the best salesman. More

by lonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Route 46 Nissan responded

Lonnie, thank you for taking the time to leave an excellent review. It was a pleasure serving you as a customer and appreciate the recommendation to your friends and family.

August 15, 2021

This dealership is very misleading and not customer friend. They clearly make it know that they only car about maximizing their profits by any means necessary. They present customers with the worst fin More

by Lamar Jenkins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Giacomaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bertsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Aug 16, 2021 -

Route 46 Nissan responded

Lamar, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

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