Route 23 Honda

Pleasant and stress free purchase experience It was a pleasure doing business at Route 23 Honda with Dino. My wife and I were in the market for a new vehicle to meet the needs of our growing fami It was a pleasure doing business at Route 23 Honda with Dino. My wife and I were in the market for a new vehicle to meet the needs of our growing family. We have been servicing our cars and purchased our last two vehicles at this dealership. Dino was very knowledgeable about the vehicle's features and worked with me to make sure I got a fair deal on the vehicle that met my needs without trying to upsell me a vehicle with features I was not interested in and did not need. After the purchase was complete, Dino remained available to answer questions I had about features and paperwork. I highly recommend visiting Route 23 Honda and Dino is a great salesperson to work with. More

Great service Steve Manis was great. Great service and very helpful. Overall great experience always at 23 Honda. We be there to renew my lease again next time Steve Manis was great. Great service and very helpful. Overall great experience always at 23 Honda. We be there to renew my lease again next time More

Great Experience Working With Jamie Panariello We were looking to buy a new car and it was down to two totally different car brands and car dealerships. Route 23 Honda won us over with their willin We were looking to buy a new car and it was down to two totally different car brands and car dealerships. Route 23 Honda won us over with their willingness to work with us and provide the service we were looking for. In particular, Jamie Panariell was a wonderful salesperson. My husband and I have very different personalities and expectations for what we wanted in our next car. Jamie worked well with both of us, helped us find a car that fit our needs perfectly and exceeded both of our expectations in getting "the deal done". We're happy with our purchase and have recommended Jamie to family and friends. That to me is the ultimate compliment! More

Wonderful and fast service David Volpe was a kind and knowledgeable man who was truly interested in helping me obtain a new car. David had my best interest at heart . David Volpe was a kind and knowledgeable man who was truly interested in helping me obtain a new car. David had my best interest at heart . More

Happy Owners of a Honda CR-V We didn't know much about Honda but thought we'd "look" because some relatives spoke very highly about their Honda. We visited Rt. 23 Pompton Lakes H We didn't know much about Honda but thought we'd "look" because some relatives spoke very highly about their Honda. We visited Rt. 23 Pompton Lakes Honda showroom without an appointment. When we went inside and asked for help, we were promptly greeted with a great smile and friendly attitude by David Garcia. Dave was very helpful, informative and knowledgeable about Honda plus other related questions we had without being the least bit pushy. He not only answered our questions, he showed us around and we went out for a test drive. We were sold! We were amazed! I must say that everyone we met was very pleasant even before we decided to buy and that is why we are now happy Honda owners. We highly recommend Dave Garcia. More

Car purchase Jamie Panariello was very knowledgeable, thorough, courteous and personable! The gentleman who finalizes the lease is always a pleasure to deal with, Jamie Panariello was very knowledgeable, thorough, courteous and personable! The gentleman who finalizes the lease is always a pleasure to deal with, this is my fourth lease with him! More

Honda Accord I have been to this dealership many times, and this is the third car we've purchased from them. Our salesperson, Erick, was extremely helpful and acco I have been to this dealership many times, and this is the third car we've purchased from them. Our salesperson, Erick, was extremely helpful and accommodating. More

Was okay. Set up an appointment with David Garcia and he flaked on me as soon as I walked in, taking other customers. Why even bother with setting up an appoint Set up an appointment with David Garcia and he flaked on me as soon as I walked in, taking other customers. Why even bother with setting up an appointment? Rough start. From there I began working with Carlsen Boncoeur who was very friendly, professional, personable, and helpful. There was a third person I worked with who assisted Carlsen with the sale, but I can't remember his name. He was also very helpful. Unfortunately from that point on, it took hours to complete our transaction of purchasing two new cars. I understand two new vehicles takes time to process but we could have returned back at a later time, or got some food next door. Instead, we kept getting "strung along" with them telling us "we're almost done" and more time just kept passing by. Normally it wouldn't have been an issue, but my wife and I were there with our toddler who was becoming restless and irritable as any child would. Finally after about 5 hours, we met with Sunny Chan for the finalization of the paperwork. He was also very friendly and helpful. Maybe they were having an "off" day, but I've definitely had quicker and more pleasurable experiences at different dealerships. More

Lease renewal This was the most pleasant experience we have had renewing our leased car. Erick Rodriguez, our Sales Consultant, did not know that we were coming in This was the most pleasant experience we have had renewing our leased car. Erick Rodriguez, our Sales Consultant, did not know that we were coming in and he was already working with another customer. We did not realize this until he mentioned it because he was so attentive to our needs. The transaction was completed in a timely manner. We are very happy with our new 2016 C-RV. The technology is updated and the design changes to the front are sleek. We are very pleased with our experience at Route 23 Honda.. More

Great Experience with Lease Renewal Today was the second time I had the pleasure doing business with Mr. Steve Mains. He was very professional and walked me through my leasing options w Today was the second time I had the pleasure doing business with Mr. Steve Mains. He was very professional and walked me through my leasing options while explaining (in detail) the differences in my new Civic model and the older one. He was able to do this as while training a new employee named Chris. As long as Chris follows Mr. Mains level of professionalism, he will have no issue succeeding as an employee of Route 23 Honda. I feel comfortable in stating that I will do business with Route 23 Honda for a third time when my lease expires in three years, in which I hope I can deal with Mr. Mains. I come from a customer service background so I recognize the importance of customer service, which Mr. Mains thoroughly cares about. -Michael J. Murillo More