Route 23 Honda
Pompton Plains, NJ
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2,711 Reviews of Route 23 Honda
The Route 23 Honda dealership, along with Mallerly from the service department, was exceptionally professional and focused on achieving a satisfactory outcome for my vehicle. Thank you, Mallerly the service department, was exceptionally professional and focused on achieving a satisfactory outcome for my vehicle. Thank you, Mallerly More
Exceptional experience with Jocelyn and Yaik at Honda I recently purchased a 2026 Honda CR-V Hybrid and the entire process was the smoothest car transaction I’ve ever completed. I worked everything out ove recently purchased a 2026 Honda CR-V Hybrid and the entire process was the smoothest car transaction I’ve ever completed. I worked everything out over the phone with Jocelyn and Yaik, then came in, closed, and was done in about 20 minutes. No pressure, no runaround, just clear communication and efficient service from start to finish. They made what is usually a stressful process feel simple and professional. Highly recommend working with Jocelyn and Yaik if you’re looking at a CR-V Hybrid or any Honda. More
It was a pleasure purchasing a vehicle and doing business with this Dealership. Especially working with Sales Consultant MARC JEUDY who listened to us and was very attentive to our needs. He made sure everyt with this Dealership. Especially working with Sales Consultant MARC JEUDY who listened to us and was very attentive to our needs. He made sure everything was done, followed up and expedited thru the Dealership operating system. We would recommend MARC any day of the week. We love our vehicle Honda CRV EX-L. More
Worst dealership . Liars and crooks. Led by a salesman named Dino. Puts you in outside financing with hidden fees and charges. Reputation so bad that even his own servi Liars and crooks. Led by a salesman named Dino. Puts you in outside financing with hidden fees and charges. Reputation so bad that even his own service department tells you to stay away from him. More
I leased a car, Honda Prologue Elite, from Route 23 Honda on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 some other expenses. And also $15000 rebate from Honda and $7500 rebate from government. I believed them so I didn’t check numbers during the signing.it happened so quickly. After two days I met my friends who lease the same car. They told me their numbers. I saw big differences. I paid double advanced payment still my monthly payment double around $300 monthly higher. After that I focused on numbers what I signed. I saw they didn’t give me $7500 government rebate and my car price went up $69850. I went dealer to talk but they told me finance guy, Moe doesn’t more work here. Sales person doesn’t know anything. He brought another guy who told me we can’t do anything. I told him can I get your business card he told me I don’t have business card. I tried to talk another finance manager who told me the same thing and even he doesn’t have business card. This situation increased my suspicions. I went there 3-4 times to find out what’s going on but nobody help me. And one of them threaten me More
I decided to buy a 2026 Honda CRV. I did research, reached out via email and finally connected with Dave Yoon our salesman. The entire process was enjoyable. There were many hold up I did research, reached out via email and finally connected with Dave Yoon our salesman. The entire process was enjoyable. There were many hold ups on my end due to unforeseen circumstances and Dave worked with me to make it all happen. More
This dealership completely took advantage of me. They sold me a lease for a Honda Accord with a sticker price of $33,650, but in the contract they inflated the cost to over $43,000 without explainin They sold me a lease for a Honda Accord with a sticker price of $33,650, but in the contract they inflated the cost to over $43,000 without explaining it properly. The salesperson rushed me through the process, made it sound like I was getting a good deal, and only after signing I realized how badly I was misled. Now I’m stuck with a payment way higher than what was promised. They are not transparent, they hide critical details, and they prey on customers who trust them. I do not recommend this dealership to anyone—be very careful before signing anything here More
I just purchased a CRV sport touring and my wife is very happy with her car. The folks at Route 23 Honda were very professional. Our sales person Jamile Rodriguez was extremely knowledgeable with the Honda happy with her car. The folks at Route 23 Honda were very professional. Our sales person Jamile Rodriguez was extremely knowledgeable with the Honda vehicles. It was inspiring to see a young women in this domain that is predominantly handled by men. Jamile answered all of our questions. Always had a smile. Route 23 Honda is very lucky to have an employee like Jamile. I would highly recommend her. More
Yaik and George expertly guided me through the car buying process. They were responsive, knowledgeable, and made sure I felt confident in my decision. I'm thrilled with my new car! process. They were responsive, knowledgeable, and made sure I felt confident in my decision. I'm thrilled with my new car! More



