Route 23 Honda

Good Experience for a first time purchase Javier was a good sport even when I gave him xxxx. I was very set on my purchase and what I wanted and was set on when I wanted to buy so I wasn't alw Javier was a good sport even when I gave him xxxx. I was very set on my purchase and what I wanted and was set on when I wanted to buy so I wasn't always the easiest customer but he willingly looked up all the options available and was very attentive. The only thing I would say about Javier is he is very persistent which can come off as pushy but understandable in a field of work such as sales. I would recommend Javier and RT 23 honda to all my friends and family if they choose to venture into the Honda family. More

Great customer service We worked with Patrick for our lease and he was very helpful and a pleasure to work with. I would recommend him to anyone!! Sunny was helpful with the We worked with Patrick for our lease and he was very helpful and a pleasure to work with. I would recommend him to anyone!! Sunny was helpful with the financing and a pleasure to work with as well. More

Good service Very friendly and are there to help you, It doesn't matter who you are they will treat you the same. There are good cars. Very friendly and are there to help you, It doesn't matter who you are they will treat you the same. There are good cars. More

No Pressure Dealership I went to Route 23 Honda based on a referral from a co-worker who had purchased her last vehicle at this dealership. She said she wasn't pressured int I went to Route 23 Honda based on a referral from a co-worker who had purchased her last vehicle at this dealership. She said she wasn't pressured into buying anything, was given a very fair price for the vehicle she purchased, and said they also have a very good service department. I haven't had a chance to use the service department as yet, but she was spot on with the rest. After determining the type of vehicle I was looking for, I met with the sales rep (Patrick Healy). We took the vehicle out for a test drive, and he went through a lot of the features that the vehicle offered and explained what they were, and how to use them. The vehicle I wanted to replacing was 12 years old, and didn't have any of the bells and whistles that current vehicles have! When the test drive was done I told him I liked the vehicle and would get back to him with my decision. Unfortunately, a few days later, the union I belong to went out on strike. Patrick had called me at about the same time to see if I had made any decision on the vehicle. I explained to him that I currently wasn't working and would have to wait to make a decision. At that point I thought for sure he would be calling me every couple of days to see if I had made a decision, but he didn't. I was very happy with that! Once I had gotten back to work, and finances back in order, I went back to the dealership and met with Patrick again. They had the vehicle in the color I wanted on the lot. He again went through the features of the vehicle, and gave me a price that was in line with what KBB had suggested. He also gave me what I was looking to get for my trade in. I don't particularly care for haggling, and didn't need to. We set up for pick up of the vehicle a couple of days later. When I went in to take care of the final paperwork (I financed through Honda so there was a lot of paperwork!), I then met with Sunny Chan who thoroughly explained what each form was for, and made sure it was all clear to me. Upon completion of the paperwork, Patrick then went over the vehicle with me to make sure everything was in good condition, and again explained the features, and how they worked or how to set them up. He also gave me a list of optional items that could be added to the vehicle. He brought me to the service department, and explained the procedures for having service done. All in all I was very happy and surprised with the whole experience. Having to deal with sales reps and dealerships is never something I looked forward to. The dealership was well maintained. The people were all very friendly and helpful, and the fact that Patrick didn't hound me with phone calls after I explained my temporary work set back made a huge difference in my decision to go to Route 23 Honda. I would definitely recommend this dealership if you're looking to purchase a Honda. More

Great experience. Shane went all in for me. I wasn't exactly in the best shape to get a car but he made it happen. I was extremely happy with my car and how quickly it Shane went all in for me. I wasn't exactly in the best shape to get a car but he made it happen. I was extremely happy with my car and how quickly it came to formation. Thanks Shane and Honda!! More

Fourth Purchase Another great experience with this dealership. This is the 4th car we've purchased with them. Didn't even bother looking at any other Honda dealers Another great experience with this dealership. This is the 4th car we've purchased with them. Didn't even bother looking at any other Honda dealers because they had what I wanted and treated me well (as usual). Very fair deal on both my trade in and the new vehicle. Andy was great; very attentive and personable; kept in touch and answered all my questions quickly. Sonny was very thorough and got me a great rate on my financing. I would recommend anyone here. Thanks again guys! More

Wonderful I had a great experience! I walked in very worried that I was not going to be able to get a bigger vehicle for me and my children. But thanks to Shane I had a great experience! I walked in very worried that I was not going to be able to get a bigger vehicle for me and my children. But thanks to Shane Morgan and Edwin Mendez they made my experience wonderful and I left walking out of there as happy as can be! I feel that these two men bent over backwards for me, they for sure work hard and do great at what they do, they to very good care of me. I love my Honda CR-V, me and my children fit comfortably and we love it! More

Trustworthy Shane is a wonderful individual and a great sales person. From the moment we stepped into your Honda dealership this morning, Shane demonstrated outst Shane is a wonderful individual and a great sales person. From the moment we stepped into your Honda dealership this morning, Shane demonstrated outstanding knowledge and professional skills in response to all the questions my wife ang I asked in related to the Honda Accord car. We are able to come to the conclusion quickly that it is the place for us to buy our cars. Shane simply made the difference. More

Excellent customer service. Pleasant experience. This dealership offers excellent customer service and will bend over backwards to work with you to get you into the car you want at a reasonable price This dealership offers excellent customer service and will bend over backwards to work with you to get you into the car you want at a reasonable price. More

Patrick Healy, the Sales Person was Phenomenal I rated the dealership and Patrick Healy five stars because even though the Honda Civic (my purchase) is a popular car, Patrick still went to great p I rated the dealership and Patrick Healy five stars because even though the Honda Civic (my purchase) is a popular car, Patrick still went to great pains in demonstrating the vehicle's features. He also didn't rush me through the test drive and the ensuing paperwork after I committed to buying the car. He followed up with emails and telephone calls so I didn't feel like just another sales number. I went to other Honda dealerships in the area but this one had the largest selection of vehicles while maintaining a family feel in the servicing.of their customers. More