Route 23 Honda
Pompton Plains, NJ
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Buying a new car. Excellent experience. Our salesman, Chris Berdiel, was very friendly and worked with us to get the car my wife wanted. He explained all the features o Excellent experience. Our salesman, Chris Berdiel, was very friendly and worked with us to get the car my wife wanted. He explained all the features of the cars very well and walked us through the whole process from our initial phone call, to driving away with our new car. The financial person was also very nice and had a friendly way of explaining the details. More
no pressure Luis was great. No pressure, easy to work with, not your typical salesman. He came out with multiple keys to look at cars and even decided not to sho Luis was great. No pressure, easy to work with, not your typical salesman. He came out with multiple keys to look at cars and even decided not to show a car because the previous owner was a smoker and I have a child. He worked to get me into a comfortable payment and I never felt pressured like I was at other places. More
Everything was great, except the wait to see the finance guy Chris was a wonderful salesman who was very knowledgeable of the product and willing to get us a great deal! Our only disappointment was the 2+ hour Chris was a wonderful salesman who was very knowledgeable of the product and willing to get us a great deal! Our only disappointment was the 2+ hours we had to wait to see the finance guy. But once we met with Sunny, he took care of business quickly and smoothly. More
Amazing service as always This is the fifth car my family has bought from rt 23 honda and they continue to meet all of our needs and requests. Thank you guys!! This is the fifth car my family has bought from rt 23 honda and they continue to meet all of our needs and requests. Thank you guys!! More
Professional, Honorable, Patient Jay Vargas was the utmost professional throughout our experience. Upon our initial visit he was very informative in clarifying the various trim lines Jay Vargas was the utmost professional throughout our experience. Upon our initial visit he was very informative in clarifying the various trim lines associated with the CR-V. He provided us with the opportunity to test drive a couple of vehicles. He was never high pressure and assured us that he wanted us to purchase a car "We loved, not just liked". We never felt rushed and he was willing to spend time to answer all of our questions. We returned a couple of days later, to work out a deal. Jay, was very honorable in working out a deal that we were very satisfied with. His patience, professionalism and willingness to broker a fair deal are all reasons for our high rating. More
Love this dealership! This is my 4th car from here!!! I love this dealership. Everyone is so helpful Also, I LOVE their service department!! I never have to worry that I am getting ripped off. They ar I love this dealership. Everyone is so helpful Also, I LOVE their service department!! I never have to worry that I am getting ripped off. They are so easy to deal with! More
Liars,thieves and con men,just filed lawsuit against dealers Horrible,liars con-men,thieves,got tired after 3 months of xx just filed lawsuit. These people just want the money and then see you later. Horrible,liars con-men,thieves,got tired after 3 months of xx just filed lawsuit. These people just want the money and then see you later. More
Awesome sales team! I just purchased a 2014 Honda Accord from Luis and Edwin and I LOVE IT! So, I'm bringing my daughter back next weekend to get her car. Luis and Edwin I just purchased a 2014 Honda Accord from Luis and Edwin and I LOVE IT! So, I'm bringing my daughter back next weekend to get her car. Luis and Edwin are great to work with. Last year my daughter and I bought 2 cars and decided to trade them in this year for newer cars. We purchased a Lincoln MKZ 07 and a Ford Focus 12. The transmission went on the Lincoln six months later so I took the car to the service dept. and they gave me a loaner car while they fixed it and it was a 2016 Honda Accord. I fell in love with Honda and decided to trade my car when I got it back. The service department had my car from January 7, 2016 until the end of June 2016 so I was able to drive the Accord for 5 month but when they gave my car back the check engine light was on. Jeremy in the service dept. said to me "if it drives good, don't worry about the light." I told him it wasn't on when I dropped off the car. He promised to call me back but never called. So, I contacted Edwin and explained the situation. They helped me with the trade and with the bank. We transfered all the information from the Lincoln to the Honda I purchased. They made me feel good about using and recommending Rt. 23 Honda. I sent my brother to Luise and Edwin to buy a Honda. He has a Civic now. Thanks sales team. Thumbs down to the service dept. More
Excellence in SerVICE When I entered the dealership I met Ron, the salesman. He greeted me, made me feel comfortable, and got down to business. He seemed to ask all the r When I entered the dealership I met Ron, the salesman. He greeted me, made me feel comfortable, and got down to business. He seemed to ask all the right questions & greatly helped making our decision. He was a diamond! More
Laura Rey provided me with an excellent experience Laura Rey is an asset to this dealership because she is very knowledgeable, willing to work with the customer, and has a exceptional professional atti Laura Rey is an asset to this dealership because she is very knowledgeable, willing to work with the customer, and has a exceptional professional attitude. More