Route 23 Honda
Pompton Plains, NJ
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Top Notch Pat Healy and Scott Simon were dynamite. Best service I've ever received from a great pair. I would highly recommend Route 23 to all my friends. Pat Healy and Scott Simon were dynamite. Best service I've ever received from a great pair. I would highly recommend Route 23 to all my friends. More
Excellent I purchased an accord from this dealership today. My salesman Christian Berdiel was wonderful. he listened to what I wanted and delivered. Wilson in f I purchased an accord from this dealership today. My salesman Christian Berdiel was wonderful. he listened to what I wanted and delivered. Wilson in finance was also wonderful. More
Consistent Dealership My family has used Route 23 Honda for a long time. My first two cars were from here and after a while with another brand I just purchased a 2016 Accor My family has used Route 23 Honda for a long time. My first two cars were from here and after a while with another brand I just purchased a 2016 Accord EX-L from them. Erick, filling in for my salesman, was extremely helpful. He was also no pressure and willing to see things through. I used a quote from another dealer as my base. He really made his part of the deal seamless. The reason for the star downgrade was for three things during the finance process. The largest was, when about to sign the loan looking at the numbers presented, they used the MSRP of the car rather than the price we agreed to (rather large differential). Second, I was transferring my plates and the DMV costs they presented for me to sign they were done based on new plates. Finally, when they presented the extended warranty options it was a piece of paper with 'these are the services' nothing about the cost or even that this was dealing with warranty. I had to ask what this was. In summary, my warning is just check your numbers before signing (as you should anyway) More
Great service!Thanks, Andy! Andy Betemit made replacing our current car, with a MUCH newer (and beautiful) Honda stress free. Andy and the Honda staff were helpful and enthusiast Andy Betemit made replacing our current car, with a MUCH newer (and beautiful) Honda stress free. Andy and the Honda staff were helpful and enthusiastic - but never pushy. I'd recommend the dealership. And ask for Andy, when you go. More
Honda CR-V Ron was great, he answered all our questions about the car, showed us how everything works, really helpful, I would buy a car from him again Ron was great, he answered all our questions about the car, showed us how everything works, really helpful, I would buy a car from him again More
Exceeded my expectations Car shopping can become stressful and overwhelming, especially when having to find something affordable in a short period of time do to unforeseen cir Car shopping can become stressful and overwhelming, especially when having to find something affordable in a short period of time do to unforeseen circumstances. Well, needless to say, walking in to Rt 23 Honda was a decision that I do not regret. I was assisted by Carlsen B, who made the experience comfortable and stress free. The very first vehicle that he showed me, met my budget and was available. There was no need to show me more. The process was smoother than I had imagined it to be. He was friendly, professional and seemed to truly care about meeting my needs. He will continue to be my 'go to' person for as long as I continue purchasing vehicles there. The finance department was also wonderful. More
Excellent service First time purchasing a car and it was an Overall Great expoience! Great service and Friendly people. They were quick and very helpful, I would defini First time purchasing a car and it was an Overall Great expoience! Great service and Friendly people. They were quick and very helpful, I would definitely recommend this Honda 23 to anybody! More
Bought a beautiful Honda Civic Touring from Jay! Had a great experience at Route 23 Honda! After visiting many car dealerships in the area I went to this one for a car for my daughter. Our sales rep Had a great experience at Route 23 Honda! After visiting many car dealerships in the area I went to this one for a car for my daughter. Our sales rep Jay Vargas is a great guy-super knowledgeable and a pleasure to do business with. It's real simple: Jay treats people the way he'd like to be treated and it shows. I can't say that for many of the other sales reps my daughter and I encountered. He took his time to make sure Julia understood all the features of the car and invited us back anytime for review. We had a great experience. More
Third time's a charm After walking out of Glen Toyota and Rt 23 Ford, my husband and I decided to give Rt 23 Honda a chance. After all, everyone knows "third time's a char After walking out of Glen Toyota and Rt 23 Ford, my husband and I decided to give Rt 23 Honda a chance. After all, everyone knows "third time's a charm"... Well, it absolutely was the best decision we had made. Sales consultant Carlsen Boncoeur was assigned to us. He got straight to the point with wanting to know what our expectations were. Personally, I like when people get right to what we ask of them because I cannot stand being in a dealer for half of my day. I was very pleased with his professionalism and friendliness. I have never before met a sales consultant who genuinely seemed like he was "rooting" for us to get the vehicle we really needed vs. what I'm sure he would've "wanted" us to get. What I mean is, most sales reps rather you purchase or lease a new vehicle but Carlsen was aiming to get us exactly what we needed. And he accomplished just that. The finance department was wonderful and surprisingly quicker than we had anticipated. I have many more wonderful things I experienced, but overall, we were pleased more than we imagined to be. Carlsen was excellent and exceeded our expectations. I would say that, after today, this won't be my only purchase at this dealership. More
Easy Transaction I highly value ease of transacting and salespeople who will work with my needs rather than try to sell me something I don't want. Early in the process I highly value ease of transacting and salespeople who will work with my needs rather than try to sell me something I don't want. Early in the process, Steve was able to identify and satisfy my leasing needs, and worked with me to a close a deal from A to Z in a few hours. It can be hard to determine whether you got a "great" deal but I am satisfied with the terms and was treated fairly during the process. Most importantly, my valuable time was not wasted. The paperwork was also seamless thanks to Sunny. Ultimately this is a financial transaction but if you value good customer service, which is hard to quantify, you will likely be impressed with Route 23 Honda. More