Route 23 Honda
Pompton Plains, NJ
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Super Easy Everyone we encountered was helpful and friendly and I really enjoyed my experience there. This was my first time buying a car and I was unsure of how Everyone we encountered was helpful and friendly and I really enjoyed my experience there. This was my first time buying a car and I was unsure of how to go about it. I had some very helpful people backing me up and Andy was very helpful and kind! More
My car purchase experience It was a pleasant experience at route23 Honda...the purchase went smoothly and had a great salesperson helping us with our purchase. Am very happy wit It was a pleasant experience at route23 Honda...the purchase went smoothly and had a great salesperson helping us with our purchase. Am very happy with my CRV. More
Attentive and laid back salesman; no haggling or "hawking" My salesman, Rolando, was helpful and friendly (not pushy) and really assisted me in finding the right Civic. He was willing to negotiate somewhat on My salesman, Rolando, was helpful and friendly (not pushy) and really assisted me in finding the right Civic. He was willing to negotiate somewhat on price and did not want to play "the game," the ping-pong, back-and-forth that many salesmen thrive on. This made the transaction smooth and worry-free. I was also impressed with the polished and neat dealership/office. More
New car Bought a new car, Staff was Very friendly and explained everything in depth and easy to understand. Whenever I purchase a Honda it will be from this p Bought a new car, Staff was Very friendly and explained everything in depth and easy to understand. Whenever I purchase a Honda it will be from this place. More
Great Professional We purchased a Honda Accord and Stephen Mains was our sales person. Our experience was very good, we kinda knew what we wanted to purchase and he help We purchased a Honda Accord and Stephen Mains was our sales person. Our experience was very good, we kinda knew what we wanted to purchase and he helped us pick the colors, never pushed unlike folks in other dealers, we knew what we wanted to pay so negotiating back and forth and we left the dealership in an hour with our new car. I would highly recommend asking for Steve at the Honda 23 dealership. More
New Lease Civic 2016 My daughter and I were out shopping for a new lease. We went to many different dealers and test drove over 15 different vehicles. Route 23 Honda and My daughter and I were out shopping for a new lease. We went to many different dealers and test drove over 15 different vehicles. Route 23 Honda and Ron were our first stop. We test drove the HRV, Civic (both Coupe and Sedan) and an Accord. Ron was very patient with us through all of our test drives. We informed Ron that we were going to get back to him as we were going to test drive a few other cars as well. Ron was great and did not pressure us. After all of our test drives and some pricing of other vehicles, we called Ron and set up an appointment to meet with him. He was very flexible with his time. When we returned we test drove the Civic and Accord again. Ron was great and never made a fuss. When it came down to pricing the lease on the Civic, he was very straight forward and present us with the best pricing and I didn't have to haggle with him or the dealership. To be honest we had our hearts set on a different manufacture and vehicle, but that dealer was just playing games and we left because it felt like they were playing games with the pricing. Long story short, Ron and Route 23 Honda were a pleasure to work with and I would recommend purchasing a car through Ron. More
A new car after 14 years After owning a Honda Accord for 14 years, it was finally time for a new one and Patrick was a great guide in helping me. I appreciated his knowledge, After owning a Honda Accord for 14 years, it was finally time for a new one and Patrick was a great guide in helping me. I appreciated his knowledge, patience and non-pressuring approach. Thanks to him, I am now the proud owner of a 2016 Accord. Here's hoping I keep this one on the road for another 14 years! More
Easiest car buying experience so far Let's start by saying, I walked in (not convinced I would end up with this car) and left with the 2016 Honda CRV Touring three hours later. Steve Ma Let's start by saying, I walked in (not convinced I would end up with this car) and left with the 2016 Honda CRV Touring three hours later. Steve Mains was right there at the door, ready to work with me (and I brought my parents along since they have to ride in it from time to time). He brought me to look at a really nice CRV Touring model in the show room which was really everything I was looking for. The nice Obsidian blue color was a bonus. I didn't even end up looking at another car other than the actual one that I test drove. Taking the car for a test drive was simple and easy, the "negotiation" part was relatively straight-forward since this car practically sells itself. He took care of all details from processing the request, the trade in, calling the insurance company any working with Sonny, the finance guy. By the time that was done (in about 3 hours which includes me leaving and coming back with my trade in and title) I was ready to walk out the door with my new car and drive it away! I have only driven in about 20 minutes so far but I'm "Head over heels" just like the blond girl in the commercial. Clearly Route 23 Honda is paying attention to their marketing campaigns and demographics. Thanks to Steve, Sonny, and to owners Adam and Jessica Barish who took care of my car until it found it's rightful owner - me! More
Friendly and not pushy salesman Many car sales people get a bad reputation for being pushy and not respectful to their customers. However, working with Andy made for a smooth transac Many car sales people get a bad reputation for being pushy and not respectful to their customers. However, working with Andy made for a smooth transaction. He was not pushy and did not try to make me look stupid like other saleman have in the past. I would recommend working with Andy as he will make anyone's car purchasing experience a smooth and enjoyable process. Thanks again Andy! Keep up the good work! More
Patrick Healy is PHENOMENAL! I walked in knowing that I wanted to test drive the HR-V, but wasn't sure if I would like the way it drove. I was pleasantly surprised by the time th I walked in knowing that I wanted to test drive the HR-V, but wasn't sure if I would like the way it drove. I was pleasantly surprised by the time that Patrick Healy took to test drive the car and even more surprised how he took the time to explain and demonstrate all the vehicle's features. By this point I was pretty much sold on driving a Honda again! I felt like a family member by the time the purchase was complete. Route 23 Honda is interested in selling cars but also interested in you being satisfied. Carol L More