
Route 23 Honda
Pompton Plains, NJ
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Exceeded Expectations..Best Experience! I've had my fair share of sitting at dealerships and having salesman try to persuade me this way and that way to their advantage. This was completely I've had my fair share of sitting at dealerships and having salesman try to persuade me this way and that way to their advantage. This was completely opposite and by far the best experience at any dealer. I was recommended by a family member to consider seeking the assistance of Jay Vargas at Route 23 Honda. Let me just say this, he is PHENOMENAL. Not only did Jay go above and beyond to meet my needs, but he made me feel like family the entire time. It was as if he were helping out his own aunt and uncle. I was blown away with his genuine courtesy and effortless patience. Everyone knows buying a car can be painful and take up a great deal of time, but this was different. He had no problem waiting for us to make our decision, yet, made it his mission to not have us wait for him or the dealer. Mr. Vargas made sure I left the lot with the best deal and the biggest smile. I am grateful for his efforts and his genuine personality. I recommend anyone and everyone to see Jay Vargas at Route 23 Honda for your new or used car purchases! More
Great! Salesman was able to find the red civic I was looking for! Listened to our questions and concerns & had knowledge of features that would benefit us. Salesman was able to find the red civic I was looking for! Listened to our questions and concerns & had knowledge of features that would benefit us. More
Quick and easy I came in for a new Accord. I worked with Suny and she made the experience quick and enjoyable. Everyone was very friendly and I love my new car. I came in for a new Accord. I worked with Suny and she made the experience quick and enjoyable. Everyone was very friendly and I love my new car. More
Simply amazing! Im not going to lie, i was a little nerveous about buying a car because this was my first time doing so, but my salesperson anthony azzati took that r Im not going to lie, i was a little nerveous about buying a car because this was my first time doing so, but my salesperson anthony azzati took that right away, he was very kind and knowledgable and made me feel right at home More
Trade-In 2014 CRV for 2016 CRV Dave contacted me in August to let me know I qualified for an early trade-in for my lease that was due next January. Steve helped me back in 2014 as w Dave contacted me in August to let me know I qualified for an early trade-in for my lease that was due next January. Steve helped me back in 2014 as well as now in 2016 stay in a CRV EXL. More
Wow a really painless way to buy a car Jeff Beck was our salesman and I was really impressed how he was able to work within our budget. He is the main reason I'm driving a new Honda today Jeff Beck was our salesman and I was really impressed how he was able to work within our budget. He is the main reason I'm driving a new Honda today I will definitely be back .Great car buying experience!!!! More
Pleasant experience. Salesman was polite and knowledgeable My entire experience from beginning to end was extremely professional. The employees from salesman to manager to credit manager were all knowledgeable My entire experience from beginning to end was extremely professional. The employees from salesman to manager to credit manager were all knowledgeable and friendly. I have bought several new cars in my lifetime and this experience at route 23 Honda was my best. I would strongly recommend this dealership. More
Used Car very satisfied with sales process Jay Vargas was very professional and gave me the time I needed to make my final decision on the car I wanted to purchase. I would recommend Route 23 H Jay Vargas was very professional and gave me the time I needed to make my final decision on the car I wanted to purchase. I would recommend Route 23 Honda and also highly recommend Jay Vargas. More
Amazing experience - need more than 5 stars! We stopped at Route 23 Honda to look at a Certified Preowned CR-V we had seen online and were met by Rolando Rengel. He explained everything we need We stopped at Route 23 Honda to look at a Certified Preowned CR-V we had seen online and were met by Rolando Rengel. He explained everything we needed to know about the car, arranged a test drive and we were sold - on both the car and the salesman! Rolando is very knowledgeable, polite and friendly and despite the fact that we were nearing the dealership's closing time, we never felt rushed or pressured. It was amazingly fast to obtain a financing decision and we arranged to pick up the car the next day. Rolando took care of the entire sale, including contacting our insurance company and seeking the best available rate for our loan. When we arrived to pick up our car we met first with Rolando who then introduced us to Sunny Chan to complete the final paperwork. Sunny guided us through New Jersey's required mountain of forms with speed and accuracy and we felt as if we were chatting with a friend. He informed us of additional warranty options in a concise manner, and again, with no pressure at all. After congratulations and good wishes all around we returned to Rolando, who showed us to the service department to familiarize us with it, including meeting Jeremy Lent, Service Manager, learning the hours of the department and reminding us of the availability of their loaner car program, should it ever be needed. Rolando then gave us our keys and walked us to our beautiful CR-V and made sure I felt comfortable enough with the car to drive home. After a quick review of a few things (seat adjustment, etc.) I was happily driving up Route 23! If you are looking for a great car with an equally great price, as well as a knowledgeable, courteous, attentive and friendly salesman I recommend you head to Route 23 Honda and ask for Rolando! More
WONDERFUL EXPERIENCE This was our first stop on our list and so glad it was. Had a wonderful Experience Patrick Healy was very attentive and amusing. Got a good car and a This was our first stop on our list and so glad it was. Had a wonderful Experience Patrick Healy was very attentive and amusing. Got a good car and a great deal. I Greatly recommend this dealership and look for Patrick he's the Best. More