Route 23 Honda

Lying and rude I came after I spoke and emailed Chelsea Cash on a price for a 2017 crv exl awd, she told me that they will price match by $300 whatever rate i get by I came after I spoke and emailed Chelsea Cash on a price for a 2017 crv exl awd, she told me that they will price match by $300 whatever rate i get by email from other competitors. I forwarded a full out of door price with fees and she assured me that they will give me $300 off that amount. I came only to be told that they will only slash off the $300 from the car price only and added more money on the other dealer's fees coz they have different fees making the total price higher than the price they were trying to match and insisted that VIN etching is not optional when it is! I insisted about my phone conversation with Chelsea but the manager shot me down telling me it was not written down and it was wrong info. The will not honor that. When i insisted on my price within 8 mins from when they counter offered, they told me they cannot and told me that they have other customers waiting! Very rude. Good I did not have to waste more time there. I know i was wearing cut offs and plain t-shirt and did not look like i can afford it. I went to garden state honda who gave an even lower price and a whooping 2.89% finanacing rate which was even better than my bank's 3.09% and drove home with my new crv that same day . Stay away from this dealership, I did sales too and understand upselling and all but there is no need to lie more over be rude! More

Richard Osuji was kind and helpful . He was very patient as well. I will recommend to friends and family if opportunity presents itself. My friend referred me here and now I will do the . He was very patient as well. I will recommend to friends and family if opportunity presents itself. My friend referred me here and now I will do the same form my other friends. More

Outstanding experience from beginning to end I was in the market for a new Accord, came in to Rt 23 Honda after work. Richard (the sales consultant) took me right away, asked me what I wanted, sh I was in the market for a new Accord, came in to Rt 23 Honda after work. Richard (the sales consultant) took me right away, asked me what I wanted, showed me the car I was interested in. He was very patient and informative. When it was time to talk to the manager, Dimitri made it so easy, I've never had an experience talking about money as painless as it was with Dimitri. The price was absolutely right. Chris, the finance guy. had all the paperwork ready and explained every paper I signed in details. Everything that was promised, was delivered. I've bought cars before, but this experience was so quick and painless that it's hard to bit. I would definitely recommend it to all my friends and family. More

Salespeople and the service was outstanding I found the car we were looking for on thier website. Called to verify it was there before we took the drive. when my wife and I arrived Andy was ther I found the car we were looking for on thier website. Called to verify it was there before we took the drive. when my wife and I arrived Andy was there to greet us with a friendly smile, a great sense of humor, and was extremely knowledgeable. The car was exactly as it was on the website, showroom clean,and ready to go. No pressure sales, exactly the way my wife and I like to shop. When we made our decision, and team as Route 23 Honda expedited the process. Andy was there to guide us through the required paperwork, and Naldo was very efficient with her responsibilities, and had a response for all our questions. More

Very professional and excellent buying experience. Ron Siegel was very professional and I had an excellent buying experience. Very understanding to my wants and assessed my needs with concern and I nev Ron Siegel was very professional and I had an excellent buying experience. Very understanding to my wants and assessed my needs with concern and I never felt like he underestimated me nor felt like he took advantage of me. (Purchased Honda CRV 2017 Touring) - Jan Anton T. Su More

Great, friendly people My wife and I turned in a lease that wasn't a Honda. They did everything they could to make a deal with us that we were happy with. I can honestly say My wife and I turned in a lease that wasn't a Honda. They did everything they could to make a deal with us that we were happy with. I can honestly say, I'll be back! More

Excellent car buying experience Recently purchased a 2017 Civic Ex-L. The sales staff were knowledgable and friendly, especially Ron Siegel who was very professional throughout my e Recently purchased a 2017 Civic Ex-L. The sales staff were knowledgable and friendly, especially Ron Siegel who was very professional throughout my entire car buying experience. More

New management out for a fast buck. This dealership is over a half hour from my home, but I started going there because it had more reasonable prices than other local dealers. I found th This dealership is over a half hour from my home, but I started going there because it had more reasonable prices than other local dealers. I found the waiting room comfortable and liked that they had a fancy coffee machine that gave lattes. But they must have changed management, because they are now using all the typical scams of a sleazy dealer. Some of the scams include: Outrageous prices, like $320 for a 45,000 mile service that Joyce Honda charges $200 for. The cabin filter scam, bringing you a dirty cabin filter and asking you to pay $80 to replace a cabin filter that you can buy on the Internet for $8 and replace yourself in two minutes. The sleazy upsell, recommending $1000 worth of service every time you go. The 3,000 mile or three month service sticker scam, suggesting that you come in for service far more often than the manufacturer recommended service interval. Be careful reading reviews and make certain they are recent, not from the previous management. Oh, the fancy coffee machine has been replaced by a Keurig. More

Best deal in worst managed dealer ever the level of disrespect and unpleasant behavior demonstrated by the manager, Mike Lynch made buying a new car a hostile environment in front of my thr the level of disrespect and unpleasant behavior demonstrated by the manager, Mike Lynch made buying a new car a hostile environment in front of my three young children. I have never been so insulted by a car dealership, as a result I would never recommend this dealership to anyone. In addition, the unorganized management resulted in numerous trips to the dealership as a result of misinformation and incorrect paperwork. It is my hope that another car buyer would not have to deal with this level of condescending behavior More

Trust and service I worked with Ron Siegel at Rt 23 Honda, he was so helpful, he answered all my questions and helped me make the best decision with my car! I love my H I worked with Ron Siegel at Rt 23 Honda, he was so helpful, he answered all my questions and helped me make the best decision with my car! I love my Honda Accord Sport and had the best customer service. We expolored all my options, he was very knowledgeable and he made me feel like I was his most important customer. Ron has made a customer for life, I will recommend him to all my friends and family!! More