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Route 23 Honda
Pompton Plains, NJ
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READ BEFORE BUYING FROM THIS DEALERSHIP! Bought a used car from these clowns, their doc fees are DOUBLE what they are anywhere else which ridiculous due to the fact that they DON’T PROCES Bought a used car from these clowns, their doc fees are DOUBLE what they are anywhere else which ridiculous due to the fact that they DON’T PROCESS DOCUMENTS They were supposed to take care of the registration for me which is standard and Im guessing they didn't do the paperwork until I called with 5 days left on the temporary plate and reminded them. At this point I CANNOT DRIVE MY NEW CAR because my temporary plate is now expired and they don’t know when my actual plate is coming in. Its been 2 weeks since my temp plates expired and IM PAYING FOR A CAR THAT I CANNOT LEGALLY DRICE DUE TO THEIR POOR PAPERWORK DEPT. Their solution was a loaner car for me although it’s ILLEGAL for me to drive an unlicensed vehicle to go pick it up. The manager refused to deliver one to me so it’s a pointless solution. Performance auto group is a joke, they're more interested in their greasy suits than actually sending in your paperwork.once you're out the door here they screw you. But yes they're nice while they screw you over. More
RT 23 Honda Service Dept was amazing from start to finish with same day appointment and same day repair to have my Pilot right back to me. Respectful service representative and tech that solve my issues ASAP with same day appointment and same day repair to have my Pilot right back to me. Respectful service representative and tech that solve my issues ASAP. Thank you I would definitely recommend for anyone having issues with there Honda to see this dealer for service. 5 stars More
David was amazing and super quick we got done my new lease in less than 2 hrs he was very nice and freindly if looking for a quick good and smooth sale use only David lease in less than 2 hrs he was very nice and freindly if looking for a quick good and smooth sale use only David More
Wow! If you are looking to buy a vehicle, you have to go to Route 23 Honda. Dino Riccio was our salesman and we couldn’t be happier. He took the time to a If you are looking to buy a vehicle, you have to go to Route 23 Honda. Dino Riccio was our salesman and we couldn’t be happier. He took the time to answer all our questions and worked our deal. We were treated with courtesy, honesty and respect. They really make you feel welcome. You are not just another customer, you are part of the team. We bought a Honda Ridgeline and we love it. We are even considering buying an additional vehicle. Route 23 Honda has the best prices and the best team of employees. Thank you Dino. More
Extremely professional and trustworthy. I called and settled on a price with the Sales team. I then went in and completed the transaction. Unlike other dealerships, they did not inflate I called and settled on a price with the Sales team. I then went in and completed the transaction. Unlike other dealerships, they did not inflate the price or apply bait-and-switch tactics or tell me that the car was no longer available. I recommend them highly. More
Recently purchased a 2024 Honda Accord Touring Hybrid. David Yoon was our sales person. He was awesome! We had a really good experience there. Everyone was very professional. A few days later, I had a l David Yoon was our sales person. He was awesome! We had a really good experience there. Everyone was very professional. A few days later, I had a little trouble with Apple Play, and Dave stayed on the phone with me to walk me through how to do a factory reset. He was very helpful, friendly and patient. I would go to this dealership again, and highly recommend David Yoon. More
Recently bought a 2024 Honda CRV at Route23 Honda. Can not say enough good things about the experience. I chose salesman Yaik Tung based on all the reviews that mentioned his patience, knowledge, Can not say enough good things about the experience. I chose salesman Yaik Tung based on all the reviews that mentioned his patience, knowledge, etc. So glad I did – he was amazing. I had not bought a new car for 13 years and the new ones had so many features that I did not understand at all that I was very uncomfortable trying to make the right decisions. Yaik patiently answered all my questions and explained how various options would work. He guided me through the whole process and worked hard to get me the model and color I wanted. When I picked it up he made sure everything was set up the way I wanted it to be. The experience I dreaded turned out to be pleasurable thanks to Yaik and all the other staff at Route23 Honda that I dealt with. More