Route 23 Honda
Pompton Plains, NJ
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This is what great customer service looks like. Dino was the perfect combination of knowledgeable, helpful, understanding and friendly. His product knowledge and ability to provide an understandable Dino was the perfect combination of knowledgeable, helpful, understanding and friendly. His product knowledge and ability to provide an understandable answer to all my questions was much appreciated. I also want to thank Julian Sanchez, Business Manager, for his patience, understanding and attention to detail in what could otherwise be a dry dissertation of numbers and boilerplate.Thanks to Angela Sgourdas whose gentle, but persistent nudging got me to come in for a visit. The Route 23 Honda team made my experience enjoyable. More
Awesome Dino is the man! Ask for him directly so he can give you a great car buying experience! Eli was a big help too! A couple of superb guys! Dino is the man! Ask for him directly so he can give you a great car buying experience! Eli was a big help too! A couple of superb guys! More
Very sincere sales consultant David Yoon is very sincere and accomodating sales consultant. We told David that our budget was really tight because we just bought a new car last ye David Yoon is very sincere and accomodating sales consultant. We told David that our budget was really tight because we just bought a new car last year, but he was able to give us a good deal. Thanks a lot , David for all the help! Joe and Josefina R. More
Supportive Customer Service Jonathan helped me feel informed and comfortable with my recent car repairs. My car is fairly old and my finances are dismal, so I am hesitant to inve Jonathan helped me feel informed and comfortable with my recent car repairs. My car is fairly old and my finances are dismal, so I am hesitant to invest in it. Jonathan seemed to empathize with my perspective and took the time to help me understand his concerns about my vehicle. Thanks so much! Driving safely :) More
SERVICE CENTER I have had my car serviced here a few times in the past and overall its a good experience. Today however I was truly impressed. I was Lucky to have Se I have had my car serviced here a few times in the past and overall its a good experience. Today however I was truly impressed. I was Lucky to have Service Technician Angelica service my vehicle and upon leaving I could tell the effort that was put into her quality of work is high! The interior was kept nice and clean, car was finished in a timely manner and although it was only basic maintenance that was performed, I could tell that Angelica really cares about what she does. I can only hope to have her service my vehicle again in the future and sincerely hope this message is passed along to her. Thanks for a great experience and taking care of my car! Best Regards, David More
I’ll be coming here for future purchases I have never been treated like family like this while buying a car i got my 2018 Honda Accord and got an amazing deal Roland Rengel helped me and walk I have never been treated like family like this while buying a car i got my 2018 Honda Accord and got an amazing deal Roland Rengel helped me and walked me through it all seriously can’t be more happy with the experience and the car More
Fredrick sales rep This is the most horrible experience I had in my life buying a car. My sister and I came in to purchase a new car and immediately in the parking lot “ This is the most horrible experience I had in my life buying a car. My sister and I came in to purchase a new car and immediately in the parking lot “Fredrick” came up to us. We started negotiating on the price and I presented a fair price to him. He came back from the main office telling us “ manager said either we take the price written down or we leave” he then proceed to say “if you can get this price any where else buy me car (with a mean tone & altitude) and THROW his license at us”. Maybe because we are females he felt he could treat us this way. Feeling disrespected we left and a sales manager Luis Felip came after us to apologize. If you go Honda 23 do not deal with Fredrick as he was rude and disrespectful to us. More
Excellent experience with a sales person like Dino I actually had a price in mind when I went to route23 honda, and Dino was introduced to me. He did not tell me how crazy I was but worked with me on I actually had a price in mind when I went to route23 honda, and Dino was introduced to me. He did not tell me how crazy I was but worked with me on the price I suggested, very straightforward. He is a real professional with full knowledge of every details Which I, as a buyer, care about. He do have a checklist to go through with me which made me comfortable every step of the way. More
Friendly staff Whole process was fairly smooth. Staff was friendly. Pricing is not competitive here. Other dealerships offer much lower prices. I'm not afforded the Whole process was fairly smooth. Staff was friendly. Pricing is not competitive here. Other dealerships offer much lower prices. I'm not afforded the necessary days spent to shop around. New civic is.huge improvement over my 15 year old well worn Sentra More
excellent sales exp[erience. Great looking car! Dino in sales was very knowledgeable and helpful, not pushy. He made the dollar numbers work for me. Julian in finance was nice to do business with Dino in sales was very knowledgeable and helpful, not pushy. He made the dollar numbers work for me. Julian in finance was nice to do business with. He had a lot to cover and did it in a very professional manner. I would definitely recommend them to any future buyers. Oh and the Honda Accord is absolutely beautiful More