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Route 23 Honda
Pompton Plains, NJ
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 27, 2018
Excellent service My car was service at this dealer,advisor sole Martinez did an excellent job.I bought this used 2015 Honda Accord car from this dealership .phuong vu My car was service at this dealer,advisor sole Martinez did an excellent job.I bought this used 2015 Honda Accord car from this dealership .phuong vuong More
by Ongdinhvietnam
Employees Worked With
Sole Martinez
August 26, 2018
Bait and Switch Called Friday to make appointment to look at a specific used car on Saturday. Was told by Beth car was available and made appointment for 3pm Saturda Called Friday to make appointment to look at a specific used car on Saturday. Was told by Beth car was available and made appointment for 3pm Saturday. Called Saturday morning and changed appointment time to 12p. Arrived at noon and was introduced to salesman who asked us to have a seat as he had to go get the car from their used lot. 20 minutes later he returned with his manager to tell us the vehicle was not available at this time but they would "be happy to show us other cars". This is why used car salesmen have bad reputations. They tell you what you want to hear to get you in the door and then try to upsell you. Plenty of other dealerships out there and thankfully the customer gets to choose where to spend their money. More
by Clapton
Employees Worked With
Jose Reyes
August 26, 2018
Working with service rep, Jason and on-site assistant,Cesar. My 2008 Fit was recently brought in for some much- needed work. Jason took excellent care in seeing that the parts were ordered, and the work got done My 2008 Fit was recently brought in for some much- needed work. Jason took excellent care in seeing that the parts were ordered, and the work got done in extremely efficient time. Jason knew I'd be doing some major road travel in the remaining summer weeks, so he saw to it that my car is in great shape. Thanks to Jason! I also wish to thank a nice gentleman named Cesar who saw to it that my car was brought around to me on the return and also facilitated a washing and cleanup of my vehicle. He has always been a courteous and considerate individual as I' ve arrived or departed with my car. Thank you to all the fine people on the Route 23 Honda staff! More
by mkarner
Employees Worked With
Cesar, Jason Gundrum
August 26, 2018
A productive experience I came in to check on my lease on my Civic. David introduced himself to me and answered all my questions. He did not pressure me and gave me all my o I came in to check on my lease on my Civic. David introduced himself to me and answered all my questions. He did not pressure me and gave me all my options. He gave me reasons that was a good deal for me. Once I said yes we agreed on date and time. It was a pleasant experience. Showed me all the features of my new car and explained all it's features. I would certainly come back to him and recommend him highly. More
by Alan Bowen
Employees Worked With
David Yoon, Brian Girandola
August 25, 2018
Thank you Route 23 Honda! Just wanted to say thank you again to my dealer David at Route 23 Honda for making my exprience a pleasure. I just drove home in my new HR-V and i lov Just wanted to say thank you again to my dealer David at Route 23 Honda for making my exprience a pleasure. I just drove home in my new HR-V and i love it!!! More
by JasonK
Employees Worked With
David Yoon
August 21, 2018
Excellent service! Dino Riccio was great! He showed me the car to the extent of every single detail. He is also very friendly and helpful. The process was very smooth. Dino Riccio was great! He showed me the car to the extent of every single detail. He is also very friendly and helpful. The process was very smooth. More
by Day1621
Employees Worked With
Dino Riccio
August 21, 2018
Buying a used honda civic My mom got a used Honda civic at Route 23 Honda in Pompton Plains By Dino Riccio A great sales person working with us making sure we understood ev My mom got a used Honda civic at Route 23 Honda in Pompton Plains By Dino Riccio A great sales person working with us making sure we understood everything also very nice And help us in anyway he could had a great experience More
by Dude 922
Employees Worked With
Dino Riccio
August 18, 2018
expensive The manager i dealt with made it very uncomfortable to leave. Luis Felipe was the manager who we dealt with. After i finally was able to leave i comp The manager i dealt with made it very uncomfortable to leave. Luis Felipe was the manager who we dealt with. After i finally was able to leave i compared his price with other dealers. I ended up getting the same exact car elsewhere for $2700.00 less. I guess they swing for the fences with there prices More
by snoopy 114433
Employees Worked With
Luis Felipe
August 16, 2018
Very disappointing expereince at the delearship After multiple phone calls and emails I was assured that the car that I am looking for is available at the dealership. However, when I came in person, After multiple phone calls and emails I was assured that the car that I am looking for is available at the dealership. However, when I came in person, the sales person showed me at least 3 cars that I wasn't interested in. After 2 hours, when I was about to walk out, I was told that they found a car. This is the first time it took me 7 hours to buy a car. After the price was negotiated and I was on a brink of exhaustion and just wanted to sign the contract to get out from that place, I found hidden charges that were never discussed with me and was overcharged for the registration an arm and a half. Would never come back to this place and would never recommend it to any of my friends. More
by Rene
Employees Worked With
Baron Ringler, Linda Sung
August 15, 2018
I have been going to rt 23 honda for my cars and services th Excellent service all round Dino Riccio has been my salesman since 2003 and I recommend him highly will continue and I reccomend my friends also than Excellent service all round Dino Riccio has been my salesman since 2003 and I recommend him highly will continue and I reccomend my friends also thank you all More
by Yoda123
Employees Worked With
Dino Riccio, Solay Martinez, Jonathan Kebabjian, Joseph Tavarez
