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Route 23 Honda
Pompton Plains, NJ
2,713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,713 reviews
October 23, 2018
Very good experience There was some hard bargain but at the end everyone came out satisfied with the result. I will highly recommend this dealership. keep up the good work There was some hard bargain but at the end everyone came out satisfied with the result. I will highly recommend this dealership. keep up the good work More
by Franklin
Employees Worked With
Hector Vinasco, Matt Groetsch
October 22, 2018
New civic Si Juan and julian were excellent helping me out with the purchase of my new vehicle. Since i walked in till the minute i left the dealership they were Juan and julian were excellent helping me out with the purchase of my new vehicle. Since i walked in till the minute i left the dealership they were very professional. Thank you guys More
by Jordy44
Employees Worked With
Juan Mosquera
October 20, 2018
My first car! Juan since i walked into the dealership was very polite. He made my first car purchase a painless one. I would definetively recommend juan and route23 Juan since i walked into the dealership was very polite. He made my first car purchase a painless one. I would definetively recommend juan and route23 honda for every car purchase. More
by Valentina garcia
Employees Worked With
Juan Mosquera
October 19, 2018
Route 23 Honda - simply the Best dealership I had great experience purchasing a new car, Patrick Healey was helping me to get through the process from start to finish. He was very friendly, cour I had great experience purchasing a new car, Patrick Healey was helping me to get through the process from start to finish. He was very friendly, courteous, explained everything I needed and I wanted to know. He offered unbeatable price and provided great service. Mike from finance department added final touch with fast and professional service completing required paperwork. Thank you, Patrick. Thank you, Mike. Thank you, Route 23 Honda. You are the BEST!!! More
by barmaley18
Employees Worked With
Mike (Finance department), Patrick Healey
October 16, 2018
Awesome dealership Dino was amazing and the dealership awesome! Ran into a bump (not literally) and they were so willing to make things work out for us! Thank you so muc Dino was amazing and the dealership awesome! Ran into a bump (not literally) and they were so willing to make things work out for us! Thank you so much. Love my Odyssey! More
by Cubberlyteach
Employees Worked With
Dino Riccio
October 15, 2018
Dino was wonderful!!!! I had a wonderful car experience with Dino my salesman. My salesman Dino was amazing from start to finish with my car buying experience, I would high I had a wonderful car experience with Dino my salesman. My salesman Dino was amazing from start to finish with my car buying experience, I would highly recommend Dino to anybody that I know that is looking for a vehicle. Dino was able to answer all my questions, and was always available for any questions that I had afterwords. My car buying experience was stress free and very comfortable due to my salesman Dino. Dino "Rocks" More
by Dar
Employees Worked With
Dino Riccio
October 15, 2018
New car alert Had an amazing experience purchasing my car. All questions were asked. I definitely recommend Luis .Thank you Honda route 23 ! Definitely will purchas Had an amazing experience purchasing my car. All questions were asked. I definitely recommend Luis .Thank you Honda route 23 ! Definitely will purchase my vehicles from here More
by Storm2015
Employees Worked With
Luis Florencio
October 11, 2018
Poor customer relations by managment Puchased 2 new vehicles from rt23 honda. 2007 honda accord / 2016 honda crv. Both sales went smoothly, no major issues. Didn't purchase anything Puchased 2 new vehicles from rt23 honda. 2007 honda accord / 2016 honda crv. Both sales went smoothly, no major issues. Didn't purchase anything extra. I did need some floor mats for the 2016crv. So i visited the rt23 honda dealership where we bought the cars thinking i would get some kind of discount for being a loyal customer. lol lol lol So i went directly to one of the store MANAGERS knowing most likely everything gets approved threw them anyway. So i explained to him the whole repeat customer shpeel and his first reaction was ( WE DON'T GIVE DISCOUNTS ) with an attitude. He even said ( I DON'T EVEN GET DISCOUNTS. ) lol lol I knew he was giving me a story. So i gave him a second chance. You know, the repeat customer shpeel. So he gets on the phone with parts department and starts whispering in front of me like he's playing me for stupid or something. So then he gets up goes back to the parts dept. for like 15 min's. Jeez, i felt like i was twisting someones arm just for some floor mats. lol lol lol So he comes back with a piece of paper with the price. And remember, all i asked for was front seat floor mats not the whole set. $159.99 and that's after a so called discount. lol lol lol So i went on line and found the same WEATHER TECH MATS for a fraction of the cost. So anyway, I didn't say anything to the manager as i left. But i did make sure i stopped at the customer service desk and told the receptionist to relay a msg. to the manager i just spoke to. That my mom was very interested in trading in her 2016 crv already for the 2018crv. That would have been 3 new vehicles from rt23 honda in 11 years. And that they just lost a repeat customer over floor mats. Msg, to managment, Thing about taking a course in CUSTOMER RELATIONS. More
by daisy
Employees Worked With
Brian Girandola
October 07, 2018
Easy stress free process Omid was a great help from start to finish. From insurance to financing to setting up all of my presets inside and out of the vehicle. Omid was a great help from start to finish. From insurance to financing to setting up all of my presets inside and out of the vehicle. More
by tjlake222
Employees Worked With
Omid Faraji, Linda Sung
October 05, 2018
Honda clarity great dealership Deal was exactly as advertised they had black and the purchase option was lower than advertised. Great great price. I wish I could buy rwo Deal was exactly as advertised they had black and the purchase option was lower than advertised. Great great price. I wish I could buy rwo More
by Plug in owner
Employees Worked With
Linda Sung, David Yoon
