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Route 23 Honda

Pompton Plains, NJ

4.8
2,714 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,714 reviews

July 06, 2009

Always a friendly place to have work done. Good atmosphere and people. Everything was explained both before and after the work was done. The lounge with available computers (four) and complementary More

by howieb38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, I think.
June 29, 2009

My experience with this dealer starts before I even drive into the receiving area - it starts with a very cordial and professional phone call to see, based on my mileage and age of the car, what the recommen More

by Zorrolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Harvey
June 20, 2009

I HAD A WONDERFUL EXPERIENCE DEALING WITH RTE.23 HONDA. THEIR PROFESSIONALISM WAS OUTSTANDING! EVERYONE WAS SO FRIENDLY, HELPFUL, EDUCATED IN THEIR EXPERTISE, AND EASY GOING. NO ONE RUSHED YOU TO MAKE A HA More

by november
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE HADLEY, SUNNY CHAN, AND CHRISTINE, Sunny Chan
June 16, 2009

It took me a week and a half to contact someone to make appointment for tires. The price jumped @ $35 a tire since I last bought them. I dropped off the car and they had a loaner so I didn't have to wait More

by ccorco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wilson
June 15, 2009

Brian Murphy was very helpful in making my appointment and taking care of me when I brought my car in. Since it was going to take a while, I was provided a loaner. When I returned, brian was off. I pulled More

by tomtilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
June 13, 2009

My experience with the service dept this past time has been much better. I was greeted properly and work was performed in time frame committed allowing me to get out the door. Earlier when the car had More

by mikezk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
June 09, 2009

had a noise, i will call it a whine or humm when i went over 40 miles an hour. had car at the honda dealer that i bought it from and they told me that i was doing brake slids in the parking lot and caused More

by herm1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Harvey
June 08, 2009

I was having problems with my air conditioning and called up the service department to make an appointment to have it looked at. They were extremely friendly on the phone and made me an appointment that fit More

by mbraccino21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Mark
June 05, 2009

Was time for a new timing belt, was delighted to hear they had a package deal for that which included Timing belt, water pump, drive belts, and coolant flush for a flat rate. Thrilled that they provided More

by jdvoltaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poppy Crawford
June 02, 2009

I brought my Accord in for routine maintenance and repair of the weatherstrip gasket around the sunroof on 2 June 2009. I was immediately greeted by the service advisor, Poppy Crawford. She performed in a More

by Mongo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poppy Crawford
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